byACRE Avaliações 122

O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Jeg er godt tilfreds med min Ultralight og min Overland. Rigtig gode og flot designede produkter. Men- jeg har bestilt nye bremser til min Ultralight, og jeg undrer mig over, at det skal tage ca. en... Ver mais

Avaliado com 3 de um total de 5 estrelas

Ich habe mir den leichtesten Rollator gekauft,er ist wunderbar,leicht und praktisch.Da gebe ich 5 Sterne. Dazu hatte ich mir den Getränkehalter nachbestellt,im gelieferten Paket fehlte leider die daz... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

hatte einen rollator mit aussen bremskabel und bin ständig irgendwo hängengeblieben, vor allem in der wohnung, bei diesem passiert das nicht, da das kabel integriert ist im rahmen. wunderbar und die l... Ver mais

Avaliado com 5 de um total de 5 estrelas

I needed a light walker for ease of getting it in and out of the car. The Acre Carbon Light is the answer. Its weight of 10 pounds is so much better for me. Also, although I didn't buy it for style... Ver mais

A empresa respondeu

Detalhes da empresa

Escrito pela empresa

byACRE is a Danish producer of stylish, modern rollators. Designed for an active life. Carbon Ultralight & Scandinavian Butler.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

122 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

My Carbon Ultralight has given me back…my independence

My Carbon Ultralight has given me back some independence. I have MS and need a rollator to get around. Other rollator were ok for getting around the house. But I couldn't get out of the house with them. They were too heavy and cumbersome. But the Carbon Ultralight is just that; ultralight! I can put it in the back of my car and head out on my own.
I recently purchased the Scandinavian Butler and love that for around the house.

26 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

super leicht

hatte einen rollator mit aussen bremskabel und bin ständig irgendwo hängengeblieben, vor allem in der wohnung, bei diesem passiert das nicht, da das kabel integriert ist im rahmen. wunderbar und die leichtigkeit, einfach klasse und super anzuschauen, ich habe türkis, tolle farbe. ein hingucker. und das leichte zusammenklappen, ein kleiner zug am sitz, schon fertig, passt auch in ein kleines auto.bin sehr zufrieden und empfehle total

1 de agosto de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Have bought two byacre rollators - wish I could be totally sold

I love the byacre rollators as the person who has to lift it in and out of the car and deal with other transportation hurdles. The actual byacre user in our family is much less enthralled. User weighs in at 105, and the ultralight is still too tippy for her, and now after two years the brakes have totally failed (were never confidence building). User feels safer with the Overlander and it is still easy for me to handle, but so many joints have failed I don't trust it. The crossbar fell apart and other screws came loose after only 9 months. Customer service mailed the parts, but now I still don't trust the Overlander, and customer service never acknowledged the manufacturing problem. Still, we are now going to try the Nordic. We've got 3 other brands of walkers that never quite fit the bill.

30 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Rollator you shouldn’t be without!

I have had several rollators previously and found that after a month or so stopped using them, they were either cheaply made aluminum or others were very heavy, difficult to fold and put in the car.
Along came Acre my new best friend. It’s light (carbon fiber), easy to fold and put in the car and gets lots of looks of envy.
Now I can’t be without my new friend as it makes getting around a pleasure.
Great work by the design team and for using light weight and strong materials.

2 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love my byacre

I love my byacre, Sprinkles, she goes with me everywhere. I have Spinocerebellar Ataxia and being 45 and needing a rollerator makes byacre key.

24 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It really facilitates movement

My carbon overlander really travels easily over grass and uneven surfaces. I shall be taking it on its first trip abroad in September so am looking forward to an enhanced experience. The big, pressurised wheels make all the difference and the little lever by the rear wheel makes it incredibly easy to manoeuvre up a kerb.

24 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Product good but bad customer service

Great product, terrible customer service.

26 de junho de 2025
Avaliação não solicitada
logotipo da byACRE

Resposta da byACRE

Dear Kristi. I have had a look at your case and taken steps to resolve it, and you should already see the results in your inbox. I understand the frustration in your case, and I would advise only writing from one email and in one thread in the future. That way, it reduces confusion on our end and can avoid the case getting delayed.

Avaliado com 5 de um total de 5 estrelas

All terrain Rollator is a great product

ByAcre All terrain Rollator is exactly as described in their website. Easy to use, right out of the box. Well constructed and sturdy. My husband at age 79 was very active, still snorkeling, and riding bikes, up until March 2025 when he had a stroke. This affected his balance, and caused him to fall multiple times.
The All Terrain Rollator has given him back the freedom to walk and exercise without fear of falling. The seat allows him to rest when he needs to. Looking forward to taking it on a cruise this fall, and going on walking tours on cobblestone streets.

9 de julho de 2025
Avaliação não solicitada
logotipo da byACRE

Resposta da byACRE

Thank you for sharing this story Janet! Hearing how our rollator gives our users their freedom back is how we know we're doing something right. We hope you have an amazing trip in the fall :)

Avaliado com 1 de um total de 5 estrelas

Keine Rücksendung möglich seit über einem Monat!

WIr haben einen Rollator vor über einem Monat erhalten und uns entschlossen diesen zurückzugeben, da die Befestigung der Taschen nicht gut gelöst ist.
Bis jetzt haben wir kein Rücksendelabel erhalten. Von der Hotline werden wir vertröstet das diese vom Lager erstellt werden und dies umgebaut wird.

25 de maio de 2025
Avaliação não solicitada
logotipo da byACRE

Resposta da byACRE

(Diese Nachricht ist maschinell übersetzt)
Lieber Mathias, das tut uns sehr leid. Wir hatten Probleme mit unserem alten Lager und tun nach einem Notfall-Lagerwechsel unser Bestes, um alle unsere Prozesse wieder reibungslos laufen zu lassen. Wir hoffen, die Probleme so schnell wie möglich zu beheben.
Vielen Dank für Ihr Feedback.

//

Dear Mathias, we are really sorry about this. We had some trouble with our old warehouse, and after an emergency warehouse change we are doing our best to get all our processes working smoothly again. We hope to resolve the issues as soon as possible.
Thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

Beautifully designed and engineered

Beautifully designed and engineered — so light and easy to maneuver and transport !! It’s my mobility “Ferrari” — just had to get my head around using it !! A smart and easy move up from my cane — which I still use for short distances !!
I have CIDP, a rare nerve disease that impacts my lower legs/balance and hands/dexterity — over past 3 years.

18 de junho de 2025
Avaliação não solicitada
logotipo da byACRE

Resposta da byACRE

Hi Thor,
Thank you so much for your feedback, we always love hearing about our users' experiences, especially when they are as positive as yours! We hope it will continue to serve you faithfully, and if you ever have any other challenges with our products then we recommend checking out our facebook user community, where other users like yourself will surely be happy to share their tips and tricks.
byACRE

Avaliado com 5 de um total de 5 estrelas

I bought the collator for Dad (97) but…

I bought the collator for Dad (97) but I have spinal stenosis and cannot walk the length of our local shopping centre. Thanks to you, I can now go shopping, browsing and meet friends for coffee and that's when he isn't using it. I don't feel old using it, I feel younger coz I can walk with it and people go WOW! when they see me and my 97 year old Dad loves the reaction as he was always very stylish

5 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

ByAcre Gave Me My Mobility—and Confidence—Back!

ByAcre Gave Me My Mobility—and Confidence—Back!

I can’t express enough gratitude for what ByAcre has done for me. As someone who travels frequently, finding a mobility aid that’s both functional and stylish felt impossible—until now. ByAcre has completely changed the game.

It’s incredibly lightweight, which makes it so easy to lift, pack, and take with me wherever I go. Whether I'm navigating airports or strolling through a new city, I no longer worry about being held back. The design is not only sleek and modern, but also amazingly intuitive—it moves with me, not against me.

But more than anything, ByAcre has given me back my independence and confidence. I feel empowered again. I’m no longer hesitant to explore new places or attend events—because I know I can do it on my own terms.

For someone who has feared falling above all other challenges MS has thrown at me, my ByAcre Ultralight means the difference between being able to travel safely & confidently or not.

10 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A life changing experience

Using this Carbon Ultralight rollator has been quite simply life changing. It is beautifully designed - both remarkably effective and aesthetically pleasing. Assist Mobility’s customer service is also excellent.

18 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A life changer!

It is now almost two months since my scarlet ultralight rollator came to live with me here in Scotland. And what a delight she is! We have now holidayed together so I was able to walk over 8000 steps one day, which would never have occurred if I had been using my stick.
My friends will soon be sick of hearing me singing her praises but she is a life changer, for sure. A big thank you to whoever came up with such a wonderful piece of equipment!

17 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My Rollator gave me a new lease of life. Age is just a number.

I purchased a ByAcre Overlsnder 3 years ago when I realised that in my late 70’s I was not getting around as I used to. I had a mobility scooter for about 3 months before realising I was getting no excercise so I sold it and bought my ByAcre Rollator. Since then my life improved completely. I have just returned from 3 months in Vietnam. I am now an independent, 81 year old solo traveller who can travel anywhere as long as I have my Rollator with me for suooort. Age is just a number.

17 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was so hesitant to get a rollator as…

I was so hesitant to get a rollator as it felt like I was just giving up - was I EVER WRONG!!! My Overland (Astrid) has completely changed my life and brought me back from the depths of depression - I can walk long distances again!! And sometimes can manage little sprints with her! I cannot recommend this line enough! The vibration through the frame is so reduced - game changer!!

1 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastisk produkt

Jeg er en dame på 80 år, og jeg har haft mange rollatorer gennem årene – men ingen som min ByAcre! Det er ikke en overdrivelse at sige, at den har ændret mit liv.

Før følte jeg mig ofte usikker og træt, når jeg skulle ud at gå. Nu føler jeg mig fri igen. Den er let som en fjer, nem at manøvrere og så pæn, at jeg får komplimenter, når jeg går tur i byen eller handler ind. Det er ikke bare et hjælpemiddel – det er en trofast følgesvend, der har givet mig min selvtillid og uafhængighed tilbage.

Jeg kan nu gå længere ture uden at blive udmattet, og jeg behøver ikke bekymre mig om ujævne fortove eller smalle døråbninger. Den kører bare derudad, og den føles stabil og sikker hele vejen.

Jeg vil varmt anbefale ByAcre til alle, der – ligesom jeg – ønsker at leve aktivt og trygt, selv med alderen. Tusind tak for at lave et produkt, der giver livskvalitet tilbage.

11 de março de 2025
Avaliação não solicitada

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