Banner for C-Date UK

C-Date UK Avaliações 

472
O TrustScore é 1.5 de um total de 5

1,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company is awful they trick you into a 9.99 monthly message system to try and hit you with a big bill after so now they are legally getting done by the looks of the reviews they do this to so man... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Very poor customer service. Do not reply to emails. I've asked them not to renew my subscription. No reply. Luckily I used PayPal to subscribe. Get a reply with no link to send reply

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This site is an absolute disgrace. There are no real people on here only employees and fake profiles. Once I realised this I tried to delete my own profile after cancelling my subscription through iTu... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Do not sign up for this I've been trying to cancel my subscription for the last 2 days and so far I've not heard anything back I've emailed them 3 times so far and no-one as got back to me . And when... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Namoro

Sobre C-Date UK

Escrito pela empresa

C-Date. Love your way.
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!

For now or forever? It's up to you!

Escrito pela empresa

Just sign up, relax and connect with your matches.
Tell us who you’re looking for, we’ll take care of the rest. Based on your preferences, we’ll find singles near you who are looking for exactly the same thing. Let the sparks fly!
Data protection? Absolutely!
We know how important security and safety are in online dating. That’s why we protect not only your data and conversations: Fake profiles and scammers don’t stand a chance with us.

Informações de contato

C-Date. Love your way

Just sign up, relax and connect. No pressure. No fixed rules.

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

472 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,4

Todas as avaliações

(472)

47 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Total scam.

Total scam.

Can’t cancel your account even if you try all the ways they tell you to, then try and send you threatening letters.

Avoid

1 de dezembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, Thank for providing your registered email address - we've found your account. We sent you instructions on how to cancel but we never actually had a valid cancellation. As your debt has already been passed over to an external agency, we suggest you contact the agency that is writing to you.

Avaliado com 1 de um total de 5 estrelas

Didn't sign up for more than Month but…

Didn't sign up for more than Month but now CMS global collection services demanding €188.35!
I never ticked any boxes to say continued membership or anything. I cannot contact them or even log in!. I cancelled bank payments as a complete scam. They had no way to cancel and I never received a request to pay just the above demand. A solicitor has advised not to pay as the company is being investigated by Action Fraud.

15 de novembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, we're sorry to read your review. Please note that your Premium Membership is automatically renewed if it is not cancelled in time. Unfortunately, that renewal was not paid. We contacted you about it twice. As we didn't get a reply from you, we advised that in case of non-payment your account would be passed to an external debt collector, which has now happened. We're sorry you didn't reach out to us to discuss the matter, however all future communications should now be between you and the external agency.

Avaliado com 1 de um total de 5 estrelas

scam artists been taking money out my…

scam artists been taking money out my account for months i have no subscription with you and have reported you to action fraud and via my bank fraudulent team too....

12 de novembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, we're sorry to read your review. With the information provided, we can confirm that your Premium-membership has already been cancelled. Thank you.

Avaliado com 3 de um total de 5 estrelas

Read Terms and Conditions carefully

The cancellation process is too complex. But overall it's dating site so it's expected....besides that the customer service is Good. ..in that they refunded part of my payment. Read the terms and conditions carefully before subscribing .It's not easy.

7 de novembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

We don't allow fake profiles so we're really sorry to read your review. You can report a match online if you're concerned about something. Your Premium-membership has already been cancelled. Please contact our customer service, if you have more question about your profile with us. Thank you for updating your review.

Avaliado com 1 de um total de 5 estrelas

These people are the worst people and I…

These people are the worst people and I hope they are brought to justice. I did not have anything to do with this auto renewal now they say I owe them money and that they will send debt collectors to my home? Has anyone else had this??? Please let me know?

7 de novembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, we are sorry to read your review. Info on how to cancel your membership is on our website, in our terms and conditions and the welcome email you were sent when you signed up for the service, along with cancellation deadlines and renewal prices. Although, if you have further questions regarding this, you are always welcome to contact our customer service. Thanks!

Avaliado com 1 de um total de 5 estrelas

Another scam

I have no recollection of previous communications with c-date.co.uk or eCollect. Also I have not subscribed to c-date. I subcribe to Malwarebytes Browser Guard and this warns me that c-date is a high risk site. I have done some research and it appears that c-date is nothing more than a scam. TRUSTPILOT has published hundreds of reports by unhappy people.

I have filed a complaint with actionfraud.police.uk, National Fraud Intelligence Bureau and govcert.lu

19 de outubro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi. Without knowing the details of your case, all we can explain is that if we have to pass debts onto external debt collectors, it is up to the agency how they contact and recover the debt. All the agencies used follow local law and have the ability to enforce the law in the country of residence. If you prefer to discuss your case directly and in privacy, we suggest you contact the agency that is writing to you. Thank you.

Avaliado com 1 de um total de 5 estrelas

I have joined cdate as it was…

I have joined cdate as it was recommended to me by a friend and after many men try reaching me with messages i was so happy that i will find what am looking for online here but it sad as none of the men is able to see the messages i sent to them which is strange
what might be the problem and what should i do so they can see my messages
Thanks

2 de novembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

If you email our customer service from your registered email, we'll take a look at your account and investigate your claims further. If you mention this review it will help us too. Thanks

Avaliado com 1 de um total de 5 estrelas

Nothing but a scam

Nothing but a scam, not only are many of the user accounts fake, the website is clearly nothing more than way of trying to extract monies through threats of court action. Cancellation is all but impossible, this site needs to be closed down to stop unsuspecting users falling for their fraudulent tactics, Reported to the police, trading standards and the lawyers to the German Bar Association.

3 de novembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, sorry to read your review. As your case has been handed over to an external debt collection agency, you need to contact them to discuss the matter. Cancellation information including how and when to cancel are online, we also include them in the pay success email and in the GTC link. Thank you.

Avaliado com 1 de um total de 5 estrelas

Request to cancel membership

I joined c-date's Premium Membership service after seeing it recommended on a list of good dating sites. However, after reading these reviews I fear I have been scammed. I have sent an email asking that my subscription be cancelled, and am now writing a review here as I fear my email will do nothing.

30 de outubro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi! With the information you've provided, we can confirm that your Premium-membership has already been cancelled. Thank you.

Avaliado com 1 de um total de 5 estrelas

Debt without documentation

I received a letter recently about a £287.99 debt from a debt collector agency over a free trial I cancelled as to not get charged after it was over because I did not use your website. There was no prior contact about it I have looked at every email I have from you during the time period they told me which was completely wrong as there was 0 in that period. There were some from late last year which consist of "new match" and "1 month free premium" and I'd like to know what's going on as this seems like you're trying to squeeze money I have no way of getting out of my pocket over a website I used for 2 days and cancelled any subscription to. If the subscription was not cancelled id like to inform you that your website doesn't work as I very clearly remember cancelling that membership as I've done this with a couple of sites trying to see what each were like and I cancelled every free trial I got. Yours however seems to be the only one that has put me into debt over a cancelled membership and because of that fact and the fact I have no way to arrange that sort of money at the current time I don't think this is something I'm willing to pay. Also may I add that sending a letter to me telling me there was prior documentation sent to me and I checked all my emails all letters sent to me in and before the period and nothing is there to document the debt makes the debt seem unfair as I have been promised there was documents sent to me either via email or physical letter

11 de outubro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, sorry to read your review. Sounds like you've been contacted by an external debt collection agency, in which case you need to contact them to discuss the matter. However, we can say that if you sent a valid cancellation request to C-Date in time to cancel your subscription and can send that to us, we'll review your account. Thanks.

Avaliado com 1 de um total de 5 estrelas

Scam website

Scam website, do not join, they make it impossible to cancel now they send aggressive letters for there money they say there owned.

16 de outubro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, sorry to read your review. Sounds like you've been contacted by an external debt collection agency, in which case you need to contact them to discuss the matter. Thank you.

Avaliado com 1 de um total de 5 estrelas

Its a scam

Its a scam, they want you to singup and forget and there's no way you can cancel the membership. Sending threatening emails for unpaid membership. I doesn't even bother to open this site after I first opened and paid and try to cancel it. Totally rubbish

25 de abril de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi! We're sorry to read your review. We couldn't find a profile with the information you've provided us. If you email our customer service from your registered email they'll take a look at your account and investigate your claims further. Thanks you.

Avaliado com 1 de um total de 5 estrelas

Cancelled my subscription

Cancelled my subscription. Yet 4 months later i got threatening emails saying payment overdue!
No payment is overdue. I will not pay for something that is cancelled.
Disgraceful way to run a site. The ombudsman has been informed and hopefully they will shut them down.
Terrible site, Terrible customer service, just a scam to get money.

10 de outubro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, sorry to read your review. Sounds like you've been contacted by an external debt collection agency, in which case you need to contact them to discuss the matter. However, we can say that if you sent a cancellation request to C-Date in time to cancel your subscription and can send that to us, we'll review your account. Thanks.

Avaliado com 3 de um total de 5 estrelas

I have seen quite a bit of negativity…

I have seen quite a bit of negativity here. I signed up for the premium service and was charged for one month £9.96, although the number of members are pretty less to be honest, that's why have initially decided to cancel and sent the cancellation form via the link on the website. I hope they will process my cancellation soon.

Might come back soon if the number of members increase. they need to work a bit more on the service I suppose

9 de outubro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi! We can confirm that your Premium-membership has been cancelled. We appreciate your feedback. For further questions or comments, please do not hesitate to contact our customer service. Thank you!

Avaliado com 1 de um total de 5 estrelas

SCAM

SCAM. I did cancel the subscription like requested in T&C but they still charged me. I am now calling off the credit cards and report them to police

9 de outubro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, we're sorry about that. We can confirm that we have received your cancellation and your refund has been processed. Thanks.

Avaliado com 1 de um total de 5 estrelas

Total rubbish! Avoid!

Total rubbish! Please avoid!
When you subscribe it clearly says cancel anytime yet when you want to cancel your subscription in the app they tell you to send them an email. You then get the email back to say:
"Please note that our messaging system accepts tickets according to the date they were sent with the oldest first. If you send multiple emails they will go to the back of the queue, therefore, a response to your query may be delayed." Its not cancel anytime service at all. I am reaching out British Standards Institution. Funny how there is no one to ansfer your email yet somehow they have staff to respond to all negative reviews on Trustpilot.

6 de outubro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi! We can confirm that your Premium-membership has already been cancelled. If you have more questions, please do not hesitate to contact our customer service. Thanks.

Avaliado com 1 de um total de 5 estrelas

Impossible cancelling membership

I wish I saw these reviews before signing up, I’ve been wanting to cancel my membership and delete my account , c date make it impossible just so they can keep taking your money.

2 de outubro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi! We can confirm that your subscription has already been cancelled. You can delete your profile in the profile settings. Please do not hesitate to contact our customer service if you have more questions about your profile. Thanks.

Avaliado com 1 de um total de 5 estrelas

SCAM SCAM Company

SCAM SCAM Company

Please avoid, the profiles are false, same person has several profiles and the chats are generated by 'bots'. This business needs closing down by the authorities.

7 de julho de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi! We don't allow fake profiles so we're really sorry to read your review. If you could email our customer service with as much information as possible we'll look into your claims. You can also report a match online if you're concerned about something. Thank you.

Avaliado com 1 de um total de 5 estrelas

C-dating are vile robbing scum!!

C-dating are vile robbing scum!!! I’ve been try to end my contract and can’t. They’ll take £100’s off me in fines be NOT allowing to cancel. Never ever join these theives.

29 de setembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi! Thank you for contacting us. We can confirm that your subscription has already been cancelled. If you need help with something else, please do not hesitate to contact our customer service. Thank you.

Avaliado com 1 de um total de 5 estrelas

I sent and email on the 7th of May…

I sent and email on the 7th of May explaining I want to cancel my subscription they’re claiming I didn’t tell them and they’ve referred my account to a debt collection agency. Let me make this absolutely clear I will not be paying a penny to them and will fight it in civil court if I have to. Please review your emails and see that I did cancel within the time frame furthermore this form you mentioned is nowhere to be found your site is a scam!

29 de setembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, Thank for providing your registered email address - we've found your account and see that we replied to you when you asked about cancelling. We sent you instructions on how to cancel but we never actually had a valid cancellation. Do you have proof you can send to the debt agency, as you say the debt is with them now and you'll need to communicate with them directly. The cancellation form is on the bottom of the home page, before you login. You don't even have to login to cancel, there's a link that opens the form, you fill in your details and customer service will process your request - if you don't get a confirmation within 3 days you should re-send it.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais