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C-Date UK Avaliações 

472
O TrustScore é 1.5 de um total de 5

1,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company is awful they trick you into a 9.99 monthly message system to try and hit you with a big bill after so now they are legally getting done by the looks of the reviews they do this to so man... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Very poor customer service. Do not reply to emails. I've asked them not to renew my subscription. No reply. Luckily I used PayPal to subscribe.

Avaliado com 1 de um total de 5 estrelas

This site is an absolute disgrace. There are no real people on here only employees and fake profiles. Once I realised this I tried to delete my own profile after cancelling my subscription through iTu... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Do not sign up for this I've been trying to cancel my subscription for the last 2 days and so far I've not heard anything back I've emailed them 3 times so far and no-one as got back to me . And when... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Namoro

Sobre C-Date UK

Escrito pela empresa

C-Date. Love your way.
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!

For now or forever? It's up to you!

Escrito pela empresa

Just sign up, relax and connect with your matches.
Tell us who you’re looking for, we’ll take care of the rest. Based on your preferences, we’ll find singles near you who are looking for exactly the same thing. Let the sparks fly!
Data protection? Absolutely!
We know how important security and safety are in online dating. That’s why we protect not only your data and conversations: Fake profiles and scammers don’t stand a chance with us.

Informações de contato

C-Date. Love your way

Just sign up, relax and connect. No pressure. No fixed rules.

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

472 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,4

Todas as avaliações

(472)

47 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

This company is awful they trick you…

This company is awful they trick you into a 9.99 monthly message system to try and hit you with a big bill after so now they are legally getting done by the looks of the reviews they do this to so many this app needs closing along with the other dodgy dating apps shocking behaviour do not go on this website its supposed to be one of the best but only for conning you out of money.

23 de julho de 2026
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hello Damo,

I'm sorry to hear that you feel this way.

Subscription details, including the price, duration, and renewal terms, are always displayed before payment is completed. We'd be happy to look into your concerns, and we've already requested some additional information so we can locate your profile and review your case.

Mia

Avaliado com 5 de um total de 5 estrelas

QUICK POSITIVE RESPONSE

15 de julho de 2026
logotipo da C-Date UK

Resposta da C-Date UK

Hello Mark,

Thank you so much for your 5-star review!

We're delighted to hear you had a positive experience. We appreciate your support and wish you all the best!

Kind regards,
Mia

Avaliado com 4 de um total de 5 estrelas

I like this site very much and thinking…

I like this site very much and thinking that is very organize, I found the man’s very gentleman. Many thanks

30 de junho de 2026
logotipo da C-Date UK

Resposta da C-Date UK

Hello Tania,

Thank you for your positive feedback! We truly appreciate it and are delighted to hear that you had a great experience.

Best regards,

Brad

Avaliado com 1 de um total de 5 estrelas

Passed on their threatening letter…

Passed on their threatening letter warning me of their plans to enforce a bank account levy, wage garnishment and forceful disclosure of assets via affidavit to my solicitor they are claiming I owe the sum of £350
I have news for them,I will see you in court, I hope you enjoy the publicity, I have nothing, so have nothing to lose. Any more contact via email or letters will be passed to my solicitor as I consider it harassment.

26 de junho de 2026
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hello BC,

Thank you for reaching out to us.

To address your concerns and respond to your claims, I will need some additional information in order to locate your profile. Please send me a message at trustpilot@c-date.co.uk, and I will take a closer look at your case and do my best to help you.

I have also requested additional information from you here on Trustpilot.

I look forward to hearing from you so that I can assist you further.

Best regards,
Brad

Hello BC,
Unfortunately, I haven't received the requested information, so I'm still unable to locate your profile or look into what happened.
If you'd still like me to investigate your case, please send the requested details to trustpilot@c-date.co.uk. I'll be happy to take a closer look and help.
Kind regards,
Mia

Avaliado com 1 de um total de 5 estrelas

Scambags

This company is the worst...

Have just sent me an aggressive email demanding £49 for a membership I cancelled on day one of joining..

Stay away, my solicitor has their email and we will be considering legal action. If they do not retract their demand

18 de junho de 2026
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hello Terence, and thank you for reaching out to us!

If you cancelled on day one already, you should of course not be charged any further, so this sounds a bit strange.

In order for me to get a clear view of the case, I would need you to send me a message at trustpilot@c-date.co.uk. This way I can have a look and help you out as best as I can. I have also requested information here on Trustpilot.

I look forward to hearing back from you so we can resolve this matter.

Best regards,
Brad

Avaliado com 1 de um total de 5 estrelas

Beware off THE C CDATE Scammers

Beware

this site are scammers. I’ve read loads of user about these people. I asked emailed and it would not let me cancel the subscription. Then about three months later I started to get letters from a debt collection agency with loads of add-ons fees I won’t be paying you nothing your letters your constant emails from your debt collection. Agency will all be reported to the financial ambushment. I will also report you to the trading standards and the local authorities. You wanna be ashamed of yourselves trying to get money out of people and using the bullying tactic. Well it won’t work on me. See you in court that’s if it ever gets to court because there’s no court in the land will give you will let you serve an order on the fees and the malicious horrible NASTY people you are

DONT PAY please read uk law policy they need a court order which they can’t get because there outside the uk please read before letting these shithouse bully you into paying

29 de janeiro de 2026
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Update:

Hello again Lee!

We haven't heard back from you, and I can see that you have not yet responded to my colleague’s information request here on Trustpilot. If you have any questions, don't hesitate to send me a message directly at trustpilot@c-date.co.uk, and I will be happy to assist you.

Looking forward to hearing back from you.

Best regards,
Brad


Hello Lee,

I'm sorry to read about your experience.

Unfortunately, I have been unable to locate a profile using the information provided on Trustpilot, so I am unable to verify the details of your case.

Please either provide the requested account information or contact me directly at trustpilot@c-date.co.uk and I will be happy to look into the matter further.

Kind regards,
Mia

Avaliado com 1 de um total de 5 estrelas

This site is an absolute disgrace

This site is an absolute disgrace. There are no real people on here only employees and fake profiles. Once I realised this I tried to delete my own profile after cancelling my subscription through iTunes. It just says unable to delete at this time. After a reply from them saying I have to cancel my subscription through iTunes before I can delete my profile I followed the instructions but still unable to remove my profile from view. This site should not be able to operate in this country. Beware of this con and do not sign up

15 de junho de 2026
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hello Simon,

Thank you for providing the requested information.

I have reviewed your case and can confirm that your profile is already in the process of being deleted. My colleague should also have sent you a confirmation email regarding the deletion request.

Please allow a little time for the process to be completed.

Kind regards,
Mia

Avaliado com 1 de um total de 5 estrelas

DO NOT USE THIS SERVICE

DO NOT USE THIS SERVICE

I cannot stress that enough. They are one of the only membership based entities I know of who wont close your account/suspend services upon missed payments. Most membership based services, if you miss the monthly fee, will suspend your account, and subsequently close it unless that months fee is paid shortly afterwards. These guys don't do that, they just keep racking up the charges, month after month, adding "late payment fees" much in the same way as Credit Cards/Loans work. I opened an account with them, used it for a week or so, realised it was a really poor product and just stopped using it (assuming that the account would autoclose after they weren't able to take the membership fee). I totally forgot about them for nearly 6 months, then one day I get an email from a German collections agency (T&D Rechtsanwälte GbR) demanding £410 on behalf of their client C-Date. After reviewing the invoice, C-Date had continued to charge me for 6 months, adding additional late fee's, interest and other charges relating to them chasing up this debt. I literally can't even remember the last time I've come across a company that operates in this way...not only do they offer a "piss poor" product, but they deliberately utilise a model designed to fleece people out of money unless they read the T&C in thorough detail (because after reading it in retrospect, specifically looking for this information, it took me a fair amount of time and patience to see the bit which stipulates they would do this).

The real kicker in this situation is if you are (like me) UK based, T&D Rechtsanwälte GbR can't be added to Debt Management Plan's because they are based in Germany, and they don't recognise them. I got into a fair bit of other debt around the same time due to being made redundant, and relied on Step Change to help me get control of the situation. But they could help with these guys...and they are serious...don't think just because they operate outside the UK they can't get the Balifs involved... because they can...and I'm now down 1 laptop as a result of this.

Do yourself a favour and keep away from these scammers...

6 de junho de 2026
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hello David,

I'm sorry to read about your experience and the difficulties this situation has caused you.

I understand your frustration, especially if you believed that simply stopping use of the service would automatically close the account. Memberships do not automatically end when a member stops using the service, and any outstanding balance remains due unless the subscription is cancelled in accordance with the agreed terms.

That said, I'd really like the opportunity to look into your specific case rather than comment only in general terms. Please provide the requested account details so I can review what happened and see if there's anything further I can help with.

Dear David,
Unfortunately, we were unable to locate a profile associated with the email address provided.
Please feel free to contact us directly with your registered account details, and we will be happy to look into the matter further and assist you.

Kind regards,
Mia

Avaliado com 1 de um total de 5 estrelas

This site is rubbish

This site is rubbish . Full of escorts and woman after money for photos and people that just ghost you . The site needs to make a setting that they must get back to you even just to say no thanks . Steer clear of this site

1 de junho de 2026
logotipo da C-Date UK

Resposta da C-Date UK

Hello,

I'm sorry to hear that your experience did not meet your expectations.

We take reports of scammers and suspicious behaviour very seriously and encourage members to report any profiles that appear to violate our guidelines so they can be investigated.

Thank you as well for taking the time to share your suggestion regarding replies to messages. While we cannot require members to respond, I can certainly see why such a feature could be useful, and we will take your feedback into consideration.

I wish you all the best in your search.

Kind regards,
Mia

Avaliado com 1 de um total de 5 estrelas

Bullies

I made an account and cancelled my payment for it and then was sent a letter about it being my final payment when there was never a first letter received I reached out to have my account deleted and they still have not deleted my account dispite claiming to the owners of this site are bullies and instead of making a phone call or writing an email they just send collection maybe do that in future to see what's going on

22 de maio de 2026
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hello Kazuki,

I'm sorry to hear that this situation left you with such a negative impression.

I did ask for some additional information so I could check what happened, but unfortunately I never heard back and wasn't able to find a profile linked to your review. Because of that, I can only comment in general terms rather than on the specifics of your case.

What I can say is that when a payment remains outstanding, we don't immediately send cases to a collection agency. We first contact members by email and give them the opportunity to settle the balance directly with us. A collection agency only becomes involved if the matter remains unresolved.

Kind regards,
Mia

Avaliado com 1 de um total de 5 estrelas

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM…

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM. Will threaten you with fake layers trying to collect fake debts, in the U.K you can get them done for harassment if they keep contacting you. Please read all trust pilot reviews and take them seriously. These people prey on vulnerable people, never give them any money! I had to contact my bank to prevent them from helping themselves to my account and to reclaim fraudulently taken money. I have no idea how they are getting away with what they are doing and I hope the authorities stop them and hold them accountable for their actions soon. Disgusting people, literally scum of the earth! SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM....did I mention it's a SCAM?!!!!!!!!!
Edit....they have seen my review and now they are asking for more information from me! Unbelievable! They want contact details, no doubt to harras me further! The nerve of these people!!!

8 de maio de 2026
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Mark,
I'd like to look into your claims and resolve this matter with you. If you can respond to the information request it would be appreciated.
Thanks Emma.

Hello Mark,
We are certainly not trying to harass you, we simply want the opportunity to review your case properly and help resolve the matter.
Without additional information, unfortunately I’m unable to investigate or assist further. Alternatively, you can also contact me directly at trustpilot@c-date.co.uk and I’ll be happy to help.
Thanks, Mia

Avaliado com 1 de um total de 5 estrelas

C-Date scam

Joined, then 1 week later exercised my right to cancel using their cancellation link. For 3 days I heard nothing. Then they did not cancel but , continued my membership. This is a scam company. I have screen shots of cancellation request. They ignored. Date and time stamped so they have no legal case. They contact me and say the link they provide to cancel.is the wrong link! UTTER BOLLOCKS! Reported to uk.internet fraud line...

14 de abril de 2026
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Carl,
I believe your case was resolved, but to be sure I'd appreciate if you'd respond to the information request. If it's not yet resolved, by providing more info I'll be able to take a look at your case and make sure we help you.
Thanks Emma.

Avaliado com 1 de um total de 5 estrelas

C-Date law" primarily refers to UK…

C-Date law" primarily refers to UK consumer rights disputes involving the online dating platform C-Date. It is not a formal legal statute but a common search term for users facing aggressive subscription and debt collection practices associated with the site.
1. Consumer Rights Issues (C-Date Platform)
Many users report difficulties with C-Date’s subscription model, often leading to legal concerns:
Automatic Renewals: Users frequently complain of being charged for full subscriptions after a trial period ends, often without clear prior consent.
Cancellation Difficulties: The site has been widely criticized for having an obstructive or "impossible" cancellation process, sometimes requiring a fax or burying instructions deep within the interface.
Debt Collection Threats: If payments are stopped via a bank, users often receive threatening letters from foreign (often German or Luxembourg-based) debt collection agencies demanding sums that can escalate to over £300.
2. Legal Protections and Recourse
Legal experts note several protections under UK law for those affected:
Debt Enforceability: Foreign debt collectors generally cannot enforce payments in the UK without a successful UK court judgment. Legal professionals suggest these companies rarely pursue such claims due to the high cost and complexity post-Brexit.
Consumer Contracts Regulations 2013: UK law provides a 14-day right to cancel for most online services.
Consumer Rights Act 2015: Contracts may be deemed unenforceable if they contain "unfair terms," such as misleading pricing or hidden renewal clauses.
Harassment Laws: Continuous aggressive demands for payment may be classified as unlawful harassment under the Administration of Justice Act 1970.
3. Alternative Meanings
"Circa" Date: In broader legal and historical contexts, a "c. date" (e.g., c. 1920) indicates an approximate date, abbreviated from the Latin circa.
VBA Coding: In technical environments (like Excel), CDate is a function used to convert strings into a Date data type.
Statutory Citation: In UK legislation, "c." followed by a number (e.g., 2024 c. 10) refers to the chapter number of an Act of Parliament..

EASY REPORT TO POLICE AND COURT..

AND ANYWAY USE YOUTUBE..GERMAN LAYER EXPLAIN ABOUT..CDATE, E COLLECT, ABOUT ADVOCAT AND FAKE COMPANIES

Mahnung von eCollect AG, T&D Rechtsanwälte und Advokat Radoslav Koychev - so können Sie sich wehren!..copy on youtube.

C-DATE IS SO FUNNY STILL TRY REPORT THIS REVIEW🤣🤣

23 de abril de 2026
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hello Mike,
I would like to advise once again that I would be happy to assist you should you need any help with your account.
Best regards,
Mia

Avaliado com 1 de um total de 5 estrelas

This service is a scam - Your Bank Account is at Risk - Avoid it!

This service is a scam! Avoid it! I signed up and realized the contacts are only with c-date workers. I tried to cancel but couldn't, even though I took screenshots of my cancellation attempts. I used a prepaid card for sign-up, but c-date has been repeatedly trying to withdraw money from my bank account, possibly hoping I won't notice. Do not use this service; you won't be able to cancel, and your bank account could be at risk.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hello Maxwell,

Thank you for sharing your concerns. I'm sorry to hear that your experience has left you feeling this way.

I would like to reassure you that we are a legitimate company, and the matches on our platform are genuine members looking to connect.

Cancelling is straightforward via the cancellation form available on our homepage before logging in. If there is ever any difficulty, our Customer Service team is always happy to help.

I'd really like the chance to look into your case properly. Please feel free to provide the requested information here, or contact me directly at trustpilot@c-date.co.uk and I’ll be happy to assist.

I hope to clear this up for you soon.

Hello Maxwell,

Unfortunately, we did not receive the requested information in time to locate your profile in our system.
As mentioned in our earlier message, you can contact me directly at the mentioned email address, and I’ll be happy to help you sort this out.

Best regards,
Mia

Avaliado com 1 de um total de 5 estrelas

Cancellation Process Raises Serious Concerns

I rarely leave reviews, but this experience absolutely deserves one.

I signed up for a one month subscription and within a week realised this site is completely low quality and not worth the money. Naturally, I decided to cancel, which is where the real problem begins.

They claim there is a cancellation link at the bottom of the homepage. That is misleading. On every normal subscription service, clicking cancel takes you through a simple process where you confirm your choice, maybe give a reason, and that is it.

Not here.

Instead, you are redirected to a form that feels more like applying for a passport than cancelling a dating subscription. They ask for your username, the exact date you subscribed, your payment method, and even personal details such as your address. None of this should be necessary just to cancel a subscription.

After completing all of that, you are then told that customer support will respond within five working days.

Five working days just to cancel a subscription.

This delay creates a very obvious risk. Anyone trying to cancel close to their renewal date could easily be pushed into another billing cycle and charged again. Based on the number of similar complaints, this does not appear to be a one off issue.

I have now submitted the cancellation request through their process and received an email confirming that my request has been received.

My subscription is due to expire on 8 May 2026, and I made my intention to cancel well within this period. I have kept full records of everything, including screenshots, receipts, and all communication related to this cancellation.

However, it is concerning to see many other users report that even after following the cancellation process, they were still pursued for additional payments, in some cases involving third party debt collection agencies and significantly inflated amounts.

I hope that will not be the case here. Given that I have followed their stated process and acted within the correct timeframe, any attempt to charge me further or pursue payment will be formally disputed and escalated, including seeking legal advice if necessary.

For a company operating under UK consumer protection and GDPR standards, this process is deeply concerning and, in my view, unnecessarily obstructive.

Avoid.

14 de abril de 2026
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hello VaderKnight,

Thank you for taking the time to share your experience. I’m sorry to hear that the service and cancellation process left you feeling disappointed.

The cancellation form is in place to securely identify the correct account and prevent unauthorized changes, but I’m sorry if it felt overly complicated in your case.

At this time, I haven’t been able to check your account yet, as I would need the requested information in order to locate your profile. Please either provide those details as requested, or contact me directly at trustpilot@c-date.co.uk
so I can personally help you check the status of your Premium membership and cancellation request.

I’ll be happy to assist you further.

Update: Hello VaderKnight, unfortunately I haven't heard back from you, if you still need my assistance you can always contact me at the email address stated above and I'll be happy to help.

Best regards,
Mia

Avaliado com 1 de um total de 5 estrelas

Avoid this scam

Avoid this scam, fake profiles, incredibly difficult to cancel membership. Currently getting legal threats over outstanding payments when I contacted them and told them I wanted to cancel membership.

14 de abril de 2026
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hello Jamie,

Thanks for your review, I'm sorry to hear about your experience.
I’d like to reassure you that C-Date is a genuine service. We also take the quality of profiles seriously, and if any suspicious profiles are reported, they are reviewed by our teams.

Regarding cancellation, the cancellation is made easy via the cancellation form on our websites homepage, accessible before logging in, I’m sorry if the process felt difficult in your case.

Concerning the outstanding payments, I would need more information related to your profile with us in order to assist you.

Please feel free to contact me directly at trustpilot@c-date.co.uk with your details so I can review your account and help clarify everything for you.

Update: I’ve had a look at your account and can see you cancelled via the link, which is great, it just came through after the renewal.
That said, I’ve reviewed your case and it’s now been closed. There are no payments due.
If you want to go over anything in more detail, feel free to email me directly.

Best regards,
Mia

Avaliado com 1 de um total de 5 estrelas

Twice I have now requested this fraud…

Twice I have now requested this fraud company to delete my account and stop taking payments for fake profiles, today I decided to report fraudulent payment to metropolitan police and bank fraud team, like many have said its fake yet still take payments, you will be liable for any solicitor fees from 13th April 26, I've asked you twice, here is copy of email Hi Andyboy,
We have received your cancellation and we can confirm that your Premium Membership will expire on 11.05.2026.

I didn't cancel renewal in time limit, I asked cdate 3 days after I opened account so if 3 days after account opened isn't on time, then yes you're a scam. I've read most comments about cdate problems after problems profiles say uk, you scan photos and they from different people mostly outside UK who have zero knowledge there photos are being used on you're site. Again this was all said in first email to cdate.
Thank you for full refund, I can only ask that you're site change a few a few things, making it easier for customers to find end subscription instead of having to scroll, secondly, more checks are done on photos, example, lady live says uk London, scan photo says photo from lady in Spain most I've spoken to after few messages are more interested in what's in you're bank account which straight away red flag, better verification on female members is needed, uk license, uk home telephone number etc.

12 de abril de 2026
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hello Andyboy,

Thanks for your review.
I’m sorry to hear how upsetting this situation has been for you.
We take concerns like this seriously and would like to help resolve this for you. Please contact me directly at trustpilot@c-date.co.uk with your details so that I can review your account and ensure everything is handled correctly.


Update: Thank you for providing the requested information. I have now been able to locate your profile.

After checking, I can see that your requests have already been reviewed and responded to internally, so I would kindly ask you to check the communication that has been sent to you, as it contains the relevant details regarding your membership. We can confirm that your Premium Membership is now cancelled.

I would also like to reassure you that C-Date is a genuine company. As with any online platform, it is possible that some suspicious profiles occasionally slip through our checks. If you come across any profiles that concern you, please report them directly, so they can be reviewed.

If you wish to delete your profile, you are of course free to do so directly in your profile settings.

update: Hi Andyboy, I'll email you directly so that we resolve your complaint.

Update: Thank you for sharing your suggestions with us. I’m glad we were able to help resolve the matter for you. I will make sure to pass your suggestions on to the relevant team.

Best regards,
Mia

Avaliado com 1 de um total de 5 estrelas

Cancelling the subscription is a joke

Cancelling the subscription is a joke
They are making it absolutely impossible to cancel.
I have sent several formal requests to cancel as the cancellation link is broken and asks for information I can't possibly provide.
In the UK a formal request is sufficient but not with these crooks.
Edited....
I would like to believe the response provided by cdate but in emails from cdate getting to this point they refused to take a formal letter of cancellation by replying if you don't fill the form out you will be charged!!!
That is against UK statutory regulation.
The questions in the cancellation form were unreasonable and the conditions to log out afterwards otherwise you would be charged unfair plus the saved password didn't work adding more confusion.
Hence losing trust quickly
It was one barrier after another and it seems I'm not the only one to notice it!!

9 de abril de 2026
Avaliação não solicitada
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Resposta da C-Date UK

Hello Stephen,

Thanks for your review. I’m sorry to hear about your experience.

I’d like to reassure you that cancelling a subscription is possible via the cancellation form available on our homepage before logging in. If the link isn’t working or you’re unable to complete the form, that’s something we’d genuinely like to look into and help you with.

Please feel free to contact me directly at trustpilot@c-date.co.uk
with your details, and I’ll personally help make sure your cancellation is processed as quickly as possible.

Update: Thank you for providing this information, and I’m really sorry for the hassle you experienced with the cancellation process.
I’ve checked your profile and can confirm that your Premium membership has now been successfully cancelled.
Apologies again for the inconvenience, and thank you for your patience.

Best regards,
Mia

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