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C-Date UK Avaliações 

472
O TrustScore é 1.5 de um total de 5

1,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company is awful they trick you into a 9.99 monthly message system to try and hit you with a big bill after so now they are legally getting done by the looks of the reviews they do this to so man... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Very poor customer service. Do not reply to emails. I've asked them not to renew my subscription. No reply. Luckily I used PayPal to subscribe. Get a reply with no link to send reply

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This site is an absolute disgrace. There are no real people on here only employees and fake profiles. Once I realised this I tried to delete my own profile after cancelling my subscription through iTu... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Do not sign up for this I've been trying to cancel my subscription for the last 2 days and so far I've not heard anything back I've emailed them 3 times so far and no-one as got back to me . And when... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Namoro

Sobre C-Date UK

Escrito pela empresa

C-Date. Love your way.
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!

For now or forever? It's up to you!

Escrito pela empresa

Just sign up, relax and connect with your matches.
Tell us who you’re looking for, we’ll take care of the rest. Based on your preferences, we’ll find singles near you who are looking for exactly the same thing. Let the sparks fly!
Data protection? Absolutely!
We know how important security and safety are in online dating. That’s why we protect not only your data and conversations: Fake profiles and scammers don’t stand a chance with us.

Informações de contato

C-Date. Love your way

Just sign up, relax and connect. No pressure. No fixed rules.

1,4

Muito Ruim

O TrustScore é 1.5 de um total de 5

472 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,4

Todas as avaliações

(472)

47 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Cancelled my subscription.sent them…

Cancelled my subscription.sent them proof and they are still threatening me absolute shambles stay away from this dating site people

30 de dezembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Terry,
sorry, you did not have such a good experience. If you feel like we should look into your case once again, please feel free to contact us at cdate-trustpilot@c-date.co.uk.
Thanks

Avaliado com 1 de um total de 5 estrelas

SCAM!

Signed up for one month, of course it has charged me another £40 for the next month. Have emailed to cancel but nothing back from them.

COMPLETE SCAM! DONT GO NEAR

29 de janeiro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Henry,
Unfortunately, we were not able to find a cancellation of yours in time to stop the renewal. However, if you think you have cancelled in time please contact our customer service. We will be happy to check your case again.
Thanks

Avaliado com 1 de um total de 5 estrelas

I've cancelled my account with c-date…

I've cancelled my account with c-date and yet your still taking money from my bank how can I stop this what your doing can only be a scam and should be illegal.

9 de dezembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi,
please contact our customer service, we need to have some more information to check your case.
Thank you

Avaliado com 1 de um total de 5 estrelas

DATING APP SCAMMERS

Terrible app full of bots. Tried to cancel in app but wouldn't work. T's & C's at the time said that I had to send a fax to cancel. I forgot about it. They subsequently kept taking the premium membership amount of £39.90/month for 7 months from Jan 23 to July 23 and so I asked my bank to cancel my card and issue a new one. That is £279.30 in membership fees for a service I did not use. I have now received a later from 'Themys & Dyke', a solicitors in Essen Germany fr an amount of £309.21 relating to an unpaid membership fee in August 2022! How can I be pursued for an unpaid membership fee in Aug 2022 when I continued to pay C-date until July 23. This is a scam. DO NOT HAVE ANYTHING TO DO WITH THEIR SERVICE

27 de janeiro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi! We are sorry to hear you have forgotten to cancel your Premium membership.
Please directly contact the collection agency as your case has been already handed over.
Thanks.

Avaliado com 1 de um total de 5 estrelas

Crooks

All the matches I came across just tried to sell more coin's, it was like they were there to make you buy token's.
I tried the trial, tried to cancel it but obviously did it wrong, sure they well overcharged me the cost was well over £40 I'm sure
They didn't reply to it.
I refused to pay it
They've just sent me a letter for a summens, I want to know how much they had off me in the 1st place.

26 de janeiro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, please directly contact the collection agency as your case has been already handed over.
Thanks.

Avaliado com 1 de um total de 5 estrelas

Jacob

I have subscribed for a month long trial in November and requested an cancellation after a week, which was accepted and I cancelled the payment with my bank provider as well.
After that month my account was blocked and I was getting any more notifications or emails.
Until today when I received an email demanding to pay £49.90 for another month while my account was cancelled and blocked.

20 de dezembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi! With the information you've provided, we can confirm that the collection process has been stopped. If you want to discuss your profile in more detail, please contact our customer service. Thanks.

Avaliado com 1 de um total de 5 estrelas

Trying to say I owe them nearly £50...

Trying to say I owe them nearly £50.... Absolute scammers

21 de janeiro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, we're sorry to read your review. We can confirm that collection process has been stopped. If you have further questions regarding this, you are always welcome to contact our customer service, they'll be happy to help you. Thanks!

Avaliado com 1 de um total de 5 estrelas

Scammers, stay away

Purchased 1 month premium and automatically got charged the next month £40. Sent 2 emails of cancellation, filled 2 forms of cancellation on their website and no response. Luckily I’ve used PayPal so I was able to cancel the automatic payment. I’m currently on a dispute with them on PayPal but they still don’t respond . All I’ve got was only automated replies that my cancellation request was received…
I have also deleted my online profile on their website and they replied that they working on it….

14 de janeiro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi! We think you're referring to the acknowledgement notification, which just confirms that your email has been received. However, with the information you've provided, we can confirm that your Premium-membership has already been cancelled. Thank you.

Avaliado com 1 de um total de 5 estrelas

I never signed up to this service

I never signed up to this service, my card was used illegally. I reported this to my bank, Action Fraud and the police. My bank has agreed this is fraud and refunded me. I am still receiving threatening letters. My lawyer has told no judge will enforce this based on the evidence and he would be happy to represent us at any court appearence I am going to write to my local MP as this is clearly a criminal organisation trying to use the legal system. However if they do go to court I'll welcome it and make sure the case is followed by a journalist we work with, so this scam can go public.

26 de janeiro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi! We're sorry to read your review. If you could email us at cdate-trustpilot@c-date.co.uk with as much information as possible, we'll look into your claims and see what can be done. Thank you.

Avaliado com 1 de um total de 5 estrelas

Stay well away from this scamming…

Stay well away from this scamming company, as you don't realise that there is no cancellation option on your account after you've signed into premium monthly membership. I've emailed them 3 times to cancel my premium membership, but have heard nothing back from them as yet. I've cancelled my pre approved payment for any future payment. Now they can threaten me as much as they like and aren't getting a penny from me, as i have prove of the sent emails to them to cancel it. I honestly don't know how a company can get away with this sort of robbery at this day and age. Scammers Scammers Scammers. Do not sign up with them.

6 de janeiro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi! With the information you've provided, we can confirm that your Premium-membership has already been cancelled. If you wish to discuss anything else, please contact our customer service. Thank you.

Avaliado com 1 de um total de 5 estrelas

SCAM-SPAM

dodgy "company" currently doing the rounds, with their link getting spammed all over the web and Filling my Mail server (and clients) with spam, which i have reported.

Dont respond to me, c-scam, im not interested in your form letter reply.

i advise anyone reading this review to report their website and company (Interdate S.A) to your local internet regulating body.

UPDATE: you are not "legitimate", you are a data mining and debt-2-bailiff scam outfit, and you know it.

you are blocked by NordVPN and other scam-aware sites and software.

telling people you are based in Lux is just admitting you're getting lower rate/hiding your tax, it doesn't give you legitimacy.

so, do shut up - thanks.

2 de janeiro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

We’d like to assure you that we are a legitimate company and we’re commercially registered in Luxembourg. If you don't want to sign up to something, then you just can just ignore the adverts. Thank you.

Avaliado com 1 de um total de 5 estrelas

Promotional Link

I clicked on a promotional link to C Date back in Sept 2023 . I used it for a couple of weeks but the site wasn’t very good , so thought I’d cancelled my account . It must have been through the app as I have no evidence of an email . I’ve just received a letter demanding €354 , I’ve received no other correspondence and I don’t know what to do ! Can anyone help

7 de setembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi! We couldn't find a profile with the information you gave us. Without knowing the details of your case, all we can explain is that if we have to pass debts onto external debt collectors, it is up to the agency how they contact and recover the debt. All the agencies used follow local law and have the ability to enforce the law in the country of residence. If you prefer to discuss your case directly and in privacy, we suggest you contact the agency that is writing to you. Thank you.

Avaliado com 1 de um total de 5 estrelas

Ridiculous service that i used for…

Ridiculous service that i used for barely a month before smelling a rat,attempted to send a cancellation fax to France as requested(really!)and eventually gave up and cancelled my PayPal payment -Now have receive a Legal notice for unpaid subscription and legal fees over 15 months later,and am in contact with PayPal for guidance and support..be ashamed of yourselves!

2 de fevereiro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, we're sorry, but we couldn't find any expired payments with the information you've provided us. Please contact our customer service for more help.

Avaliado com 1 de um total de 5 estrelas

RIP OFF …

I was just browsing & got bombarded with messages I clicked on a picture and I got charged for it now. There is six other charges pending in my bank account. Then I got two messages of women wanting to meet up straight away but I have to fill a PIVD for me which would cost £300 so I just had to ring my bank and cancel my card

6 de janeiro de 2024
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi James! Sorry, but we couldn't find a paid subscription with the information you provided us. We can however confirm that your free profile is being deleted.

Avaliado com 1 de um total de 5 estrelas

Absolutely impossible to cancel…

Absolutely impossible to cancel membership on the app, besides that, it’s also one rubbish dating site generally in my honest opinion!!
(Don’t bother trying it!)

I need my membership cancelling but I’ve absolutely no idea how to???

30 de dezembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi John, we've cancelled your subscription. If you have any other questions or need help with something else please email us at cdate-trustpilot@c-date.co.uk, we might miss requests posted on here and we're not officially affiliated with Trust Pilot as it's just a generic review platform. Thanks!

Avaliado com 1 de um total de 5 estrelas

I was billed by this company for…

I was billed by this company for services after I had cancelled a free trial. I am now getting debt collection letters which are incredible aggressive (after a bank card change). They are a bunch of scammers who are taking advantage and then using threatening behaviour to extract money when they have provided no service. Be ashamed of yourselves.

To add to this, the C-date response is totally unacceptable. They have said they will notify me if anything changes with my account. My account with them is closed and has never existed for paid services. They are essentially still trying to scam me.

Avoid avoid avoid

20 de dezembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, We're checking this with the debt collection team. The customer service team will email you directly if anything changes on your account.

Avaliado com 1 de um total de 5 estrelas

I sent a cancellation request within…

I sent a cancellation request within the month timescale. C-Date then proceeded to ignore my email, so I sent a further email, within the timescales, which you responded to say I missed the cancellation period. I used your service for less than 3 weeks. It is full of fake accounts.

Apple are not responding to requests about your service, which it seems you are capitalising on loneliness with your greed.

12 de novembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Dan, we can confirm that the collection process has already been stopped and the renewal of your Premium Membership has been cancelled. You can contact our customer service, if you have any further questions. Thank you.

Avaliado com 1 de um total de 5 estrelas

I wrote 2 emails to cancel my…

I wrote 2 emails to cancel my membership and didnt get an answer. This is scam

24 de dezembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi, your subscription has been cancelled and a confirmation email has been sent to you today from the customer service team.

Avaliado com 1 de um total de 5 estrelas

Don't give in

So, lwhere do I start. I joined the site and canceled after a period of time as per the C-Date cancellation process, however, it didn't cancel. Then I recieve a letter from CMS debt collection in Germany chasing 91 euros! Went on site to see if I could confirm I have canceled and yet when I try I get a big warning page telling me I need to contact the debt collection agency. So I have emailed C-Dates asking them to remove all my account information and contact details and confirm cancellation of my account today. Yet to receive a response. I called the debt collection agency and spoke to Genc who confirmed he will contact C-Dates on my behalf so I emailed him my email to C-Dates including screen shots of similar reviews of people with same issue. C-Dates is intentionally making it difficult to impossible for members to cancel their memberships therefore contravening consumer standards. This falls under EU legislation too. (I'm in uk). This is a scam and one where they attempt to get people to pay for a service that they say people have signed up to for a min period. This was obviously not clear to people when they sign up. Again contravening consumer law. For a German debt collection agency to chase up, what is a small amount of money, from someone in the UK is not feasible. Plus they don't have immediate jurisdiction. They have to go through an expensive route to enforce which would make it non viable. However, C-Dates rely on those few that do pay and that's how they and cms get some money. I will be issuing a cease and desist notice to both companies and reporting them for GDPR failures. Hope this helps others in same situation.
Further information to add. I paid for one month service in July 9.90 then cancelled. No further money was taken and yet I received email from cms in November and then the letter in December. Why was I not contacted prior to then? They have a number of subscription options. 9.90 being the monthly then 3 month and 6 month options etc. I have bank about proof that I paid but their cancellation price did not work. I have subsequently emailed cdates direct to cancel any account info but I will not be threatened into paying money I do not owe. I have not used the service since. I unsubscribed from their email updates and all of a sudden they have started sending me update emails again. I will take this as far as I need to as c dates obviously don't want to help to sorry out issues that they have caused.
I appreciate your response. I canceled end of July so your cancellation link did not work. I had no chase up for payment from you only the first one from cms in November. My email registered to the account is pjohanlon75@gmail !!! and I emailed your customer service department yesterday on service@c-date !!!requesting confirmation of the cancellation. If it hasn't then I've asked for it to be immediately cancelled. There is little transparency and issues with your cancellation process so it needs looking at to avoid others having same issue. Can you please confirm my email that I sent to your customer service department yesterday and that my account has or is in the process of being canceled?

21 de dezembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi Paul,
Thanks for confirming the registered email address. We can confirm your subscription is cancelled. There's no record of a cancellation in July - please send proof to the customer service team if you have it, so your account can be updated. We can see that the team have replied to your email(s). Sorry we couldn't resolve this before your case was sent to the agency, you are right to be in contact with them now.
Regards, C-Date.

Hi Paul,
The email you have provided is not registered on our site. Please add the registered email if you know it. Otherwise I'm sure the team will reply asap.
In addition to the information previously provided we just want to explain that cancellations are uncompleted and can be done via a link online. As with any subscription, the customer needs to cancel otherwise they are renewed. We always contact customers who miss a payment, giving them opportunity to pay. If you didn't respond to those notifications then your details will be passed to a debt agency. This is all explained in the terms and conditions and does not breach any data protection laws. We can't discuss the specifics of your account via this site, not least because you have not provided the information needed to find your account but also because it's a public site! Therefore, to allow us to help you, you're better off contacting us at C-Date directly and waiting for a reply from the team.
All the best! From C-Date.

Without knowing all the details of your case, all we can explain is that if we have to pass debts onto external debt collectors, it is up to the agency how they contact and recover the debt. All the agencies used follow local law and have the ability to enforce the law in the country of residence. If you prefer to discuss your case directly and in privacy, we suggest you contact the agency that is writing to you.

Avaliado com 1 de um total de 5 estrelas

Cancellation is impossible

I have sent an email for my premium membership to be cancelled but i fear after reading this that it will not be hence my review

19 de dezembro de 2023
Avaliação não solicitada
logotipo da C-Date UK

Resposta da C-Date UK

Hi! We were able to find your profile with the information you've provided. We can confirm that your Premium-membership has already been cancelled. Thank you.

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