I like to buy with cado france be cause there is a large selection of offers and delivery is always as scheduled
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The gift was never received by the recipient and when asking for a refund no one replied to me. I spent 130 euros and my friend never received her gift. The service is very bad and I will never purc... Ver mais
The most carefully packed present I have ever received, the Belgisn chocolates are absolutely delicious, like eating a cup of your favourite capuccino coffee, difficult to stop once begun! Not ta... Ver mais
A empresa respondeu
Ma femme et moi recherchions une entreprise européenne pour acheter des cadeaux pour sa famille française et nous avons trouvé CadoFrance. Ils ont fait un excellent travail et mon beau-père a apprécié... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Since 1998, we offer international delivery of gifts, fruit baskets, flowers and gift baskets in France. Founded nearly at the beginning of online retail, CadoFrance was created to make it easy for people overseas to send gifts to France. With our warehouse in Europe, centrally located in Belgium, we deliver gift baskets to France, keeping shipping costs low so gift budgets go to the best products, not to international shipping rates. At CadoFrance we directly handle all of your gift giving needs. Our designers create gift baskets especially for European consumers, with a style and product line appreciated by all gift recipients. We have negotiated unique contracts with leading European brands so we can offer gifts with top brands such as Veuve Clicquot, Godiva and Dom Pérignon. And most importantly, we hand make all our own gift baskets.
Informações de contato
4,2
Muito Bom
466 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Cadofrance
Dear Geraldine,
Thank you for this review and we look forward helping you in the future with other gifts. Kind regards
je colis était parfait.....c'est juste…
je colis était parfait.....c'est juste qu'il n'a pas été livré à domicile comme demandé ....il a fallu faire 50 km a une personne de 90 ans pour aller le chercher au dépot de Cronopost!!!!!
19 de junho de 2022
Resposta da Cadofrance
Bonjour Michel,
Merci pour votre revue. Nous sommes désolés d'apprendre que la livraison n'a pas été à la hauteur de vos attentes. Nous avons contacté le coursier afin d'essayer d'éviter ce problème dans l'avenir. Nous voyons qu'entretemps le service client a fait le nécessaire pour ce qui concerne les frais de livraison. Nous vous souhaitons encore une bonne journée.
bonne journée.
Resposta da Cadofrance
Chère Aurolle,
Merci pour votre revue. C'était un plaisir de vous aider. Encore une bonne journée.
Je suis tres contente de pouvoir passer…
Je suis tres contente de pouvoir passer des commandes pour la France... Merci de proposer des cadeaux varies pour des fetes variees.
Merci beaucoup!
15 de junho de 2022
Resposta da Cadofrance
Bonjour Marisel,
Merci pour votre commentaire positif. Nous espérons pouvoir vous aider à envoyer d'autres cadeaux à l'avenir.
Pleased with the products; delivery service needs improvement
The products are very nice and beautifully presented. I only have a problem with the way the deliveries are handled. A phone call to the recipient would save time and be more efficient. The delivery was delayed and had to be rescheduled which was disappointing to me, the sender.
25 de maio de 2022
Resposta da Cadofrance
Dear Catherine,
Thank you for this review. Please note that the receiver was not available at the first and second attempt. The delivery date was rescheduled then as the receiver requested and well delivered. Kind regards
Excellent Customer Service!!
24 de maio de 2022
Resposta da Cadofrance
Dear Jason,
Thank you for your kind review. It was our pleasure to help with the delivery to your recipient in France.
Le cadeau d'anniversaire pour ma mère…
Le cadeau d'anniversaire pour ma mère de 92 ans à Montpellier n'a pas été livré comme demandé, même si j'ai payé un supplément pour la livraison le samedi. Au lieu de cela, il n'a été livré que le lundi.
C'est inacceptable. Je cesserai d'utiliser les services de CadoFrance (après 10 ans) à partir de maintenant et informerai mes amis et partenaires de votre manque de fiabilité.
Salutations,
Alex Sitkovetski
2 de maio de 2022
Resposta da Cadofrance
Bonjour Alex. Nous sommes désolés que le service fourni n'a pas répondu aux attentes. Il nous est impossible de suivre les centaines de livraisons par jour. Notre service clientèle est là pour vous aider, donc n'hésitez jamais de les contacter. D'autant plus qu'ici vous avez droit à un remboursement. Le message a été passé aux collègues et vous recevrez un mail très prochainement. Bonne journée encore!
Delivered Late :(
Ordered on April 23rd for specific delivery date of May 6th, my friend's birthday. My parcel was only shipped out on May 5th, and did not make it on time. Expected delivery is not until May 9th. Why even have the option for a specific delivery date if they can't adhere to it? I ordered well in advance.
EDIT: Customer service is very responsive, kind, and proactive. I had a very pleasant experience communicating with them via email. While we weren't able to complete the delivery, they offered alternatives and relieved my stress about the situation. Thank you guys for your wonderful customer service team!
6 de maio de 2022
Avaliação não solicitada
Resposta da Cadofrance
Dear Cassie,
We are very sorry to hear the service provided did not meet your expectations. Meanwhile the customer service has contacted you by email and explained what went wrong. They offered you a commercial gesture as an apology for the inconvenience caused. Have a nice day!
Minable. Le colis cadeau n'est jamais arrivé car…
Minable! Le colis cadeau n'est jamais arrivé car soi-disant l'adresse n'était pas reconnue.
Extrêmement minable même, alors que la poste arrive à envoyer du courrier à cette même adresse.
Plus mauvais que la poste on ne peut même pas imaginer!
17 de abril de 2022
Resposta da Cadofrance
Bonjour madame,
Nous sommes vraiment désolés de lire que le service fourni n'a pas été à la hauteur de vos attentes.
Nous tenons à préciser que notre service client vous a envoyé un mail le 12/4 concernant l'adresse de livraison, ainsi qu'un rappel le 14/4. Puisque le 25/4 nous étions toujours sans réponse de votre part, la commande a été annulée et vous avez été remboursé du montant total de la commande.
Nous vous souhaitons encore une bonne journée.
Delighted with the quality of the item…
Delighted with the quality of the item and speed of delivery! Well Done CadoFrance.👏👏👏👏👏
17 de abril de 2022
Resposta da Cadofrance
Dear customer,
Thank you so much for this wonderful review! We truly appreciate the time that you took to give this detailed feedback. It was our pleasure to assist you to ensure that everything went well with your gift. Thanks again!
Superb service and good quality product…
Superb service and good quality product delivered to my friends in France.
16 de abril de 2022
Resposta da Cadofrance
Dear Sue,
Thank you for your kind review. It was our pleasure to help with the delivery to your friends in France. We are very glad to hear that the gift was enjoyed! Thanks again.
Excellent flowers
Excellent flowers, ordered for daughters birthday, who lives in Paris. She loved them. Price was very reasonable too. Thank you
13 de abril de 2022
Resposta da Cadofrance
Dear Jennifer,
Thank you so much for sharing this with us and we are so happy hearing that your daughter enjoyed the flowers. Thanks again!
Excellent basket of treats
Excellent basket of treats. Sent to my sister who loved it.
12 de abril de 2022
Resposta da Cadofrance
Dear Judith,
We are so glad to hear that your sister enjoyed the hamper! Thank you for taking the time to share your feedback. We really appreciate it.
Madame Bredon Françoise
Madame Bredon Françoise
Je n'ai toujours pas reçu la carte cado commande du 17 février 2022 d'une valeur 42,75 euros et deuxième foi que je le signale. Comment faire pour se faire rembourser ? Où livrer enfin la carte cado ?
Madame Bredon Françoise
Merci ! La personne que j'ai offert la carte cado la bien reçu, ça fut une erreur de ma part, j'ai indiquée m'on non avec l'adresse de la personne qui devait recevoir la carte, La Poste ne trouvant pas le nom la retourné à l'expéditeur.
Merci d'avoir répondu a mes message pour en fin résoudre le problème.
Respectueusement !
8 de abril de 2022
Avaliação não solicitada
Resposta da Cadofrance
Bonjour madame. Vous vous trouvez sur le mauvais site d'avis ici. Nous sommes le site CadoFrance et selon une réponse que vous avez reçu il y a quelques jours il faut vous addresser à "avisclients@titrescado.com". CadoFrance n'offre pas de cartes cado. Bonne journée !
Resposta da Cadofrance
Bonjour madame,
Merci pour votre revue. C'est avec plaisir que nous faisons le nécessaire pour vous satisfaire. Encore une bonne journée.
De très bons produits
De très bons produits, respect des condition et délai de livraison... Comme d'habitude, tout a été parfait ! :-)
1 de abril de 2022
Resposta da Cadofrance
Bonjour madame,
Merci pour vos aimables paroles. Chaque jour nous nous efforçons a ce que nos clients puissent vivre une belle expérience. A bientôt !
Perfect gift
Top notch products, on time delivery. Made gift giving from a far very easy.
27 de março de 2022
Resposta da Cadofrance
Dear sir/madam,
Thank you for this nice review and we are looking forward helping you with your future gifts. Thanks again !
Service excellent
Service excellent. Il y avait un petit problème avec la livraison mais cela a été résolu rapidement et efficacement.
23 de março de 2022
Resposta da Cadofrance
Bonjour Frances,
Nous sommes contents d'apprendre que la livraison s'est bien passée au final. Nous accordons une grande importance à nos clients et le service que nous fournissons est notre priorité absolue. Un tout grand merci!
GREAT SERVICE /
GREAT SERVICE /. FAST /. GOOD QUALITY PRODUCTS /. WILL USE YOUR SERVICES AGAIN IN NEAR FUTURE - THANK YOU
13 de março de 2022
Resposta da Cadofrance
Dear madam,
Thank you for this kind review. We are very happy to hear that you had a great experience shopping on our website. Thank you again!
Always reliable and delivered on the…
Always reliable and delivered on the right day.
1 de março de 2022
Resposta da Cadofrance
Dear Carolyn. Thank you so much for this nice review. We are looking forward helping you with future delivery of gifts on CadoFrance.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.