I like to buy with cado france be cause there is a large selection of offers and delivery is always as scheduled
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Veja o que dizem as avaliações
The gift was never received by the recipient and when asking for a refund no one replied to me. I spent 130 euros and my friend never received her gift. The service is very bad and I will never purc... Ver mais
The most carefully packed present I have ever received, the Belgisn chocolates are absolutely delicious, like eating a cup of your favourite capuccino coffee, difficult to stop once begun! Not ta... Ver mais
A empresa respondeu
Ma femme et moi recherchions une entreprise européenne pour acheter des cadeaux pour sa famille française et nous avons trouvé CadoFrance. Ils ont fait un excellent travail et mon beau-père a apprécié... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Since 1998, we offer international delivery of gifts, fruit baskets, flowers and gift baskets in France. Founded nearly at the beginning of online retail, CadoFrance was created to make it easy for people overseas to send gifts to France. With our warehouse in Europe, centrally located in Belgium, we deliver gift baskets to France, keeping shipping costs low so gift budgets go to the best products, not to international shipping rates. At CadoFrance we directly handle all of your gift giving needs. Our designers create gift baskets especially for European consumers, with a style and product line appreciated by all gift recipients. We have negotiated unique contracts with leading European brands so we can offer gifts with top brands such as Veuve Clicquot, Godiva and Dom Pérignon. And most importantly, we hand make all our own gift baskets.
Informações de contato
4,2
Muito Bom
466 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
All good and very helpful customer…
All good and very helpful customer service :)
28 de fevereiro de 2022
Resposta da Cadofrance
Dear Carla. Thank you so much for this nice review. We've passed it to the colleagues of customer service. Have a nice day!
My granddaughters loved the chocolates
18 de fevereiro de 2022
Resposta da Cadofrance
Dear Patricia,
Thank you! Happy to read that you are a happy customer and that your granddaughters loved the chocolate gift! Have a nice day.
Excellent website
Excellent website, easy to navigate and order. Products are loved by my family and delivery is quick.
15 de fevereiro de 2022
Resposta da Cadofrance
Dear Diane,
Thank you so much for your nice review! We are happy that your family enjoyed their gift and that you are satisfied with our website and our service. Have a nice day and we hope to see you soon on cadofrance.com!
was great!!!!
12 de fevereiro de 2022
Resposta da Cadofrance
Dear Shay,
So nice to read that you are satisfied in all areas. See you soon on Cadofrance. Thanks again!
Mauvais service de livraison !
20 de janeiro de 2022
Resposta da Cadofrance
Bonjour madame,
Merci pour votre revue. Nous sommes désolés d'apprendre que la livraison n'a pas été à la hauteur de vos attentes. Les dates de livraison choisies en cas de livraison standard sont toujours appliquées dans la mesure du possible.
Vous pouvez toujours contacter le service client en cas de problèmes.
Nous vous souhaitons encore une bonne journée.
The gift I ordered arrived earlier than…
The gift I ordered arrived earlier than expected and I was kept informed of its progress throughout. Excellent service thankyou
5 de fevereiro de 2022
Resposta da Cadofrance
Dear Traci,
Thank you so much for this wonderful review!
It was our pleasure to assist you to ensure that everything went well with your gift. Thanks again!
Arrived two weeks later than originally…
Arrived two weeks later than originally indicated, Recipient unimpressed and for me it was a VERY expensive purchase for apparently low value product!
Never again!
Your response is not true.
3 de fevereiro de 2022
Resposta da Cadofrance
Dear Linda,
Thank you for your feedback. We are sorry to read this.
Your online order was made on Thursday 20 January 2022 and delivered on the requested Wednesday 26 January.
In case of problems you can always contact our customer care service. Have a nice day.
Aprés des difficultés de livraison
Aprés des difficultés de livraison, nous avons apprécié la réactivité de l'équipe et son engagement , merci.
26 de janeiro de 2022
Resposta da Cadofrance
Bonjour Gilles,
Merci beaucoup pour votre revue positive! Nos clients et le service que nous offrons sont nos priorités! Bonne journée!
Mctavel
had a get well backet delivered, or well, tried. A week later nothing, the basket has fruit in it, it would be embarrassing if it actually made it now.
21 de janeiro de 2022
Resposta da Cadofrance
Dear Maria Clara,
Thank you for your review! We are really sorry to hear that you had an unfortunate experience with your delivery! Our apologies for that! Our customer care team has been in contact we you and they have looked for the best solution! I do hope you are all right with this and that you accept our apologies! Thank you for your understanding! Have a nice day!
Everything was shipped on time
Everything was shipped on time, and arrived in good order. Thank you. I will use your services again.
13 de janeiro de 2022
Resposta da Cadofrance
Dear Customer,
We truly appreciate your positive review. We are very happy to hear that you and the recipient was pleased with the gift quality, and that you had a great experience shopping on our website. Thank you again!
Cadeau très bien délai livraison trop long
La cadeau était très bien en accord avec à photo du site. C'est le délai de livraison qui à mon avis à été trop bien qu'ayant payé assez cher.
23 de dezembro de 2021
Resposta da Cadofrance
Bonjour Odile, Merci pour votre revue et pour partager votre opinion. Je vous souhaite une bonne journée.
A long delivery time
A long delivery time. No attempt at leaving delivery when recipients weren't in
10 de janeiro de 2022
Resposta da Cadofrance
Dear Mrs Giles,
Many thanks for your review. I would like to inform you that the gift is delivered in an access points when the recipient isn't at home to receive the parcel! thank you for your understanding. Have a nice day!
Bonjour
Bonjour, étant restée sans réponse à ma dernière demande….. il m’est difficile de donner une note favorable….
Je reste dans l’attente de votre retour.
Cordialement.
Monique BOLZER
8 de janeiro de 2022
Resposta da Cadofrance
Bonjour Monique,
Merci pour votre revue. Nous sommes vraiment désolée de lire cela. Le service au client vous a déjà contacté plusieurs fois et il sera de nouveau en contact avec vous pour trouver une solution. Je vous souhaite encore une bonne journée!
Resposta da Cadofrance
Dear Chantelle,
Thank you for your kind review. It was our pleasure to help with the delivery to your recipient in France. We are very glad to hear that the gift was enjoyed! Thanks again.
Delivered what I ordered and on time
Delivered what I ordered and on time. Seemed to be good quality.
4 de janeiro de 2022
Resposta da Cadofrance
Dear Christine,
Thank you for your order with Cadofrance! We truly appreciate the time that you took to give us feedback!
The service was very easy to use from…
The service was very easy to use from the United States to send a gift. I like that the gifts varied in prices. I would have given five stars if it had been delivered to their residence but because they had to pick it up they did not get the gift until after Christmas because the shop was closed. But otherwise a perfect option for sending a gift to friends in France and I will definitely use them again in the future. Merci!
3 de janeiro de 2022
Resposta da Cadofrance
Dear Meagan,
We truly appreciate your positive review. We are very happy to hear that you had a positive experience shopping on our website. Thank you again!
Les cadeaux/les produits sont ok
Le cadeau est arrivé à la date fixée.
Les produits sont de qualité, raffinés.
Très satisfait. Merci.
3 de janeiro de 2022
Resposta da Cadofrance
Bonjour Anna-Julia,
Nous sommes heureux de lire votre revue! Merci beaucoup.
Dégoûtée
Nous avons reçu aujourd'hui un colis de votre part, livré par UPS.
Nous sommes franchement consternés par la qualité épouvantable du contenu de cet envoi. Veuillez consulter les images ci-jointes qui montrent :
- L'état épouvantable de la boîte dans laquelle les articles sont arrivés.
- Une seule bouteille de vin a été expédiée, alors que deux bouteilles avaient été commandées.
- Le contenu de la boîte était sale
- L'emballage du bien était très endommagé
- L'un des paquets semble avoir été mangé par des rongeurs.
3 de janeiro de 2022
Avaliação não solicitada
Resposta da Cadofrance
Bonjour David,
Merci pour votre feedback. Nous sommes désolés que la livraison du cadeau ne se soit pas déroulée comme prévu.
Nous avons contacté UPS sur le sujet. Notre service client vous a assisté et a organisé un nouvel envoi. De nouveau, nous vous présentons nos excuses pour ce désagrément. Passez une bonne journée.
Resposta da Cadofrance
Dear Mark,
Thank you for your kind review. It was our pleasure to help with the delivery to your recipient in France! We are very glad to hear that the gift was enjoyed! Thanks again.
Resposta da Cadofrance
Dear Margarethe,
We are so glad to hear that the flowers were well delivered! Thank you for taking the time to share your feedback. We really appreciate it.
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