Beware!!!! Ordered from this site due to advertised 50% off promotion. Order was confirmed and funds have been taken. Then 3 days later, the order was cancelled with no explanation. The cancellation e... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
DO NOT order. Please do yourself the favor of reading the other reviews here, they're true. This guys pretends to run a business, but in reality, it's nothing but another scam. He falsely advertises i... Ver mais
A empresa respondeu
If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and tr... Ver mais
A empresa respondeu
Order #1906 - LA Lakers PRIME. Item not yet received or sent out by Candy Cave. No response to emails or through the “contact us” page online, or Facebook messenger. Seems every other online retailer... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
About Candy Cave Welcome to Candy Cave, your premier destination for the finest sweets and treats from around the world. As a Dublin-based sweet company, we take pride in offering a wide selection of delectable candies that will satisfy even the most discerning sweet tooth. Whether you're in Ireland or anywhere in Europe, we ship our irresistible goodies right to your doorstep. At Candy Cave Dublin, we are committed to providing you with the best brands in the candy industry. We are the number one supplier of renowned names like Hershey, Sourpatch Kids, Warheads, Reese's, and many more. With our extensive range of products, you can indulge in your favorite treats or discover new and exciting flavors.
Informações de contato
2,7
Ruim
111 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 25% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Order #1906
Order #1906 - LA Lakers PRIME.
Item not yet received or sent out by Candy Cave. No response to emails or through the “contact us” page online, or Facebook messenger. Seems every other online retailer has this PRIME “In Hand / Ready to Ship” - I have no idea when to expect my order or when it’s finally been despatched. Payment has already been debited from my account since early July as bottles were a “Pre-Order”. Please send out or refund my order.
16 de setembro de 2024
Avaliação não solicitada
Resposta da CandyCave.Ie
Hey David,
I tried looking for your order and do not have a David cox on the system did you use another name?
The reason you have not received the order yet is that we have not received the Lakers prime yet and won’t until Friday this week.
It is plastered all over the website that we would not have this in stock until mid September.
Irrespective of other retailers having this in stock , we are based in Ireland and have to ship the items from USA on release by sea so it takes a little longer for us to get them.
Sorry for the delay.
We have an automatic response on the emails about pre sales otherwise we spend our days answering questions from people that don’t read the release dates on the pre sales rather than packing orders.
Your bottle will be posted this week.
Many thanks for delivery as there was a…
Many thanks for delivery as there was a time delay which was not the fault of candy cave and they were very nice with compensating and communication was really rapid.
20 de agosto de 2024
Resposta da CandyCave.Ie
Thanks, we hope you loved the products!
Great quality sweets and Drinks sold here at Candycave.
I bought a pack of Dweebs Cherry and Apple flavour sweets which were great but I got sent the wrong can of Coca cola I wanted the Cherry and Vanilla one but got sent the Vanilla one I know it was an easy mistake but it was a little annoying not getting what I wanted.
22 de julho de 2024
Resposta da CandyCave.Ie
Thanks, we hope you loved the products, sorry for the error. we will do better next time
Good quality always on time and if you…
Good quality always on time and if you have a query always gets back to you
25 de julho de 2024
Resposta da CandyCave.Ie
Thanks, we hope you loved the products!
Resposta da CandyCave.Ie
Thanks, we hope you enjoyed the items
Resposta da CandyCave.Ie
Thanks, we hope you enjoyed the items
Funny how my review has been removed...
Funny how my review has been removed...
Silly p**cks
(I am now replying to ur comment)
Incorrect... I have the emails as proof u weirdo... I asked for tracking... that's all... and u ignored me for a week...
I then said I'll get solicitors involved n u then p**sed ur pants n cancelled all my orders u ignorant weirdos
4 de julho de 2024
Avaliação não solicitada
Resposta da CandyCave.Ie
We cancelled the order and refunded you fully due to the abusive emails you were sending and the unrealistic demands,
Unfortunately my package got lost I…
Unfortunately my package got lost I emailed and received a reply almost immediately we received a replacement today 2 very happy boys and thank you candycave for the extras because of the delay very much appreciate the extra bottle of prime great customer service
25 de junho de 2024
Resposta da CandyCave.Ie
thanks for the business
Ordered product didnt have in stock…
Ordered product didnt have in stock waited while and my son was thrilled with extra botttle. Thanks again for making it up to my son loves his prime.
26 de junho de 2024
Resposta da CandyCave.Ie
thank you for the business and the review
Resposta da CandyCave.Ie
thanks for the review
Resposta da CandyCave.Ie
excellent thank you
Arrivano anche in italia
1 de junho de 2024
Avaliação não solicitada
Resposta da CandyCave.Ie
I have no idea what this says and I have checked the name on our system you are not a customer, So why leave a 1 star review?
Love you guys .
Love you guys .. your customer service and support is amazing.. Iv order twice thank you so so much from lifeoftash38
8 de maio de 2024
Resposta da CandyCave.Ie
Thanks for the business and the review
Resposta da CandyCave.Ie
Thanks for the review
Great products
Products are exactly as described, and great customer service very fast and efficient in replying.
25 de abril de 2024
Resposta da CandyCave.Ie
I am glad you had a great experience
Resposta da CandyCave.Ie
We try our best, thanks for the business
CandyCave 💯
My order was Mega box OMG so so happy with it 💯 makes my boy birthday day ❤️ Recommended 100%
Fast delivery 👍
23 de abril de 2024
Avaliação não solicitada
Excellent service fast Delivery Happy…
Excellent service fast Delivery Happy kid 👍 💯👌
11 de abril de 2024
Massive Extortion with the price any…
Massive Extortion with the price any one willing to pay over 15 for one drinks is one idiot, 20 euro for a bag of Cheetos loads of different shops for cheaper I order a lot of candy but this place one massive rip off so I’m a Karen cause I called ya out on your bull 💩 🤣🤣🤣 let’s start with prime as you said now look up the ingredients and now look up the lawsuits for prime I think you will find your self shocked. Second doesn’t matter if you bring them over here why on earth would ya expect any one to spend that amount of money on a drink that damages you. Prices can be more expensive but this is taking the P a bit of cop on is needed lots of customers at home after they eat it why did I pay that much did they come back again umm 🤔
17 de abril de 2024
Avaliação não solicitada
Resposta da CandyCave.Ie
Hey Karen , sorry I meant Kate it seems to me very strange that you would leave a review having not used or service or purchased a product.
Let’s start with a little economics lesson the prime we stock are limited edition flavours and bottles imported from the USA to get just one bottle into ireland costs upwards or €10.00 with Vat/shipping and duties hence only us and 1 other shop in Ireland stock the bottle’s.
The bottles you see in the likes of apple green ect are regular uk made bottles.
As for the Cheetos, as you were on the website looking for something to cry about I am sure you noticed all Cheetos are out of stock, again this is due to us shipping them from the USA however the wonderful European Union recently banned an additive called E110 (google it) that was in Cheetos.
So we are not actually selling Cheetos at all.
Your review is the equivalent of complaining about a restaurant menu after only just looking through the window.
We are sending out 100s of orders per month all around the world with lots of satisfied customers.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.