CandyCave.Ie Avaliações 

111
•
O TrustScore é 2.5 de um total de 5

2,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Beware!!!! Ordered from this site due to advertised 50% off promotion. Order was confirmed and funds have been taken. Then 3 days later, the order was cancelled with no explanation. The cancellation e... Ver mais

Avaliado com 1 de um total de 5 estrelas

DO NOT order. Please do yourself the favor of reading the other reviews here, they're true. This guys pretends to run a business, but in reality, it's nothing but another scam. He falsely advertises i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and tr... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Order #1906 - LA Lakers PRIME. Item not yet received or sent out by Candy Cave. No response to emails or through the “contact us” page online, or Facebook messenger. Seems every other online retailer... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Doces

Escrito pela empresa

About Candy Cave Welcome to Candy Cave, your premier destination for the finest sweets and treats from around the world. As a Dublin-based sweet company, we take pride in offering a wide selection of delectable candies that will satisfy even the most discerning sweet tooth. Whether you're in Ireland or anywhere in Europe, we ship our irresistible goodies right to your doorstep. At Candy Cave Dublin, we are committed to providing you with the best brands in the candy industry. We are the number one supplier of renowned names like Hershey, Sourpatch Kids, Warheads, Reese's, and many more. With our extensive range of products, you can indulge in your favorite treats or discover new and exciting flavors.


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

111 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,7

Todas as avaliações

(111)

29 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Not ever again

Definitely wouldn’t order candy or anything of this website again. One of the crisps I received came damaged, kindly enough I didn’t go to refund it because it would have been a hassle. The prices on some items need fixing (lowering prices) but overall I’d rate it a 3 ish. Not to mention it did take a while to arrive.

7 de janeiro de 2025
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Hey, sorry to hear you would not order again, seems a bit silly you did not let me know the bag was damaged I would of refunded you no hassle at all, As for pricing we try to be competitive and when you add on import taxes and duties plus sales vat and package costs it all adds up, we do about 60-100 sales per day and get no complaints on pricing.

Avaliado com 5 de um total de 5 estrelas

If I could give more then five stars I…

If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and trending snacks to try. Will continue to buy from them, fast delivery. I loved the wax candy bottles , the spicy noodles and the Dubai chocolate next to try is the coffee creamers that I don’t see anywhere else they look divine.

7 de abril de 2025
Avaliação não solicitada
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Thanks so much for the review, really hope to see you again

Avaliado com 1 de um total de 5 estrelas

Ordered Prime bottles and they never…

Ordered Prime bottles and they never came. Suipping company said contact seller. Poor communication on seller part, after 3 months of waiting, still nothing and seller is not responding. Unfortunate as it seems like a good source for treats.

25 de dezembro de 2024
Avaliação não solicitada
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Hey Marianne I have tried searching your name on our data base and can’t find an order with this name ??
Can you give me an order or number or something to rectify this

Avaliado com 5 de um total de 5 estrelas

Very Positive Experience

Great communication, quality products, reasonable delivery time frames. I have been a repeat customer with no issue and have no issue in recommending. Well done Candy Cave , great to see new businesses like this and happy to support local.

8 de março de 2025
Avaliação não solicitada
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Thanks so much for the comment, we hope to see you again

Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic , understanding & friendly customer service , they will go out of their way to accommodate you, fast reply's back to any questions , excellent selection of product's , i am confident that i will be ordering again . Support small Irish businesses , they need it the most , thanks for sorting out my dubai bar , Thanks so much , Becca

3 de abril de 2025
Avaliação não solicitada
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Thanks so much for the review and glad you had a food experience

Avaliado com 1 de um total de 5 estrelas

Better delivery is needed

My items were not actually delivered and were sent to a post office quite far from me which is annoying as I will now have to spend more money to get it, Disappointed with the delivery. Will come back and leave a review once I get the items

26 de março de 2025
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Hey, Sorry there was an issue with the courier, Its a little unfair to give us a 1 star review due to anpost making a balls up , I only received the email form you today the same time you put up the review. Had you called me or gave me a chance to fix this I would of sent out a new item and claimed from anpost. Hope you like the items tho.

Avaliado com 5 de um total de 5 estrelas

Super fast delivery

Super fast delivery! Amazing from USA product. Will be 100% purchasing from again. Thank you

26 de março de 2025
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Jenny, I thanks for the review!

Avaliado com 1 de um total de 5 estrelas

Ordered 5 prime drinks and only 3…

Ordered 5 prime drinks and only 3 arrived.
When e-mailing them they say they will look into this but never came back to me.
Total scam this website. Please avoid.

7 de março de 2025
Avaliação não solicitada
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Not entirely true is it Vincent! You had 5 orders from us over the last 12 months with no issues so to say this is a scam is an absolute lie?
There was an issue with the last order k admit and we were looking into why 2 bottles are missing and will issue a refund.
To say we scammed you is a lie and you should be ashamed. Refund issue for the 2 missing bottles.

Avaliado com 5 de um total de 5 estrelas

Great prices, swift delivery packaged safely

I got 4 prime hydrations shipped halfway around the world from Dublin to Saskatchewan. Great price, swift delivery and the packaged great. The bottles showed up better than perfect

6 de março de 2025
Avaliação não solicitada
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Glad you enjoyed it, Hope to see you again

Avaliado com 5 de um total de 5 estrelas

Dear Candy Cave

Dear Candy Cave. I paid 90€ for two packages - I bought two large ones. They are a gift for my sons. Maybe there are smaller than I expected, but I admit that I do not know the prices of sweets, but the products are nice and varied - we will discover whether they are tasty. I highly recommend.

10 de dezembro de 2024
Avaliação não solicitada
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Reply to Review:

Hi Marzena,

Thank you for your review and for taking the time to share your feedback. I’m glad to hear that your packages arrived on time and that you were happy with the service.

However, I’m concerned to hear that the contents of the €45 box didn’t meet your expectations. Each box is carefully packed to include multiple items with a value exceeding the price paid. It’s possible that there was a mix-up during packing, and I’d like to investigate this further to ensure you received the correct products.

If possible, could you please send us a photo of the box contents? This will help us resolve the issue quickly and ensure everything is sorted.

Thank you again for bringing this to my attention, and I appreciate your understanding.

Avaliado com 5 de um total de 5 estrelas

Candy cave have an exciting range of…

Candy cave have an exciting range of products that are coveted by my children. Make great gifts and rewards. Easy to purchase and delivered quickly. Customer service has been excellent if a problem os encountered.
Will continue to use them

30 de outubro de 2024
Avaliado com 1 de um total de 5 estrelas

Scammed me

Scammed me, sent me wrong bottles… so i got something i didnt need cause i already have a lot of those… and dont want to refund me

19 de outubro de 2024
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

You failed to tell the full story!
You ordered 2 primes and then decided you wanted to change one to Barcelona, Barcelona was not released yet and you had been waiting already.
I sent you the bottles you ordered plus a free prime X pink as a freebie.
You then demanded I send you a Barcelona to Canada from Ireland at my own cost!
You posted scammer emails on websites!
What exactly did you want refunded ?!
Got 3 bottles!
I said to you send the bottles back and il give you a refund.
I had to block you on socials because you were incessantly messaging and at the point you said you were involving “law enforcement” I new I was dealing with someone I was never going to get any sense out of.

Avaliado com 1 de um total de 5 estrelas

20 days in and my order hasn't…

20 days in and my order hasn't dispatched, only ordered 1 thing so it's not like there's a massive order to do, it's been a great let down. Was hoping it was a genuine site 😕 will update if my order arrives. Can't be that genuine or you wouldn't have forgotten my order 🤷🏼‍♀️ will use candlyland instead.

16 de outubro de 2024
Avaliação não solicitada
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Hey Rachel, I am sad to see this review as you have never tried to contact us by email or phone regarding the order - We did have an issue with customs bringing a large order of items which delayed some orders, We thought we had managed to get them all out and we must of missed yours. A simple email would of resolved this instead of a 1 star review.
I have refunded the order just now.
We are a genuine site with over 100k visitors per month from all around the world , I am sorry for the mix up and a refund has been issued,

Avaliado com 1 de um total de 5 estrelas

👎👎👎👎

👎👎👎👎👎👎👎👎👎👎👎

18 de outubro de 2024
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Hey Alan, I can see you received exactly what you ordered and on time, you never emailed us with any complaints or issues, so why did we get the bad review? seems very strange.

Avaliado com 5 de um total de 5 estrelas

Prime

The best place to get a different selection of prime

25 de setembro de 2024
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Thanks, we hope you loved the products!

Avaliado com 5 de um total de 5 estrelas

Got my highly collectible prime bottles…

Got my highly collectible prime bottles after a long search as I couldn’t find them anywhere and the service was excellent I can just hope now they will be worth a fortune in the future,

25 de setembro de 2024
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Thanks, we hope you loved the products!

Avaliado com 5 de um total de 5 estrelas

Speedy delivery

I placed my order on a Friday and received it on the Monday. I was very impressed with the quick turnaround.

20 de setembro de 2024
Avaliação não solicitada
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Thanks, we hope you loved the products!

Avaliado com 5 de um total de 5 estrelas

Good customer service.

My order took a while because of supply problems but they replied to my e.mails straight away when enquiring about my order. They also posted a couple of news letters explaining about reasons for the delays. Can't say fairer than that.

4 de setembro de 2024
logotipo da CandyCave.Ie

Resposta da CandyCave.Ie

Thanks, we hope you loved the products!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais