I set up my first ever account a few weeks ago in Sandymount, after receiving very friendly and informative information from Mark in the branch. The purpose of my account is to make things as easy as... Ver mais
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Veja o que dizem as avaliações
My elderly mother needed a loan over the Christmas period, and as she is hard of hearing I had to conduct the call for her. We were fortunate to get a loan officer called Mark Lawless who made the who... Ver mais
A empresa respondeu
I have been a member of Capital Credit Union (formerly Dundrum Credit Union) since the early 80’s . My 3 children have been have educated, received First Holy Communion, Confirmation, Birthdays... Ver mais
A empresa respondeu
I’ve been a member of Drimnagh credit union since I was 7. I was very reluctant to stay with them when capital took over. To say I’ve been proven wrong is an understatement. Service has been second to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Welcome to Capital Credit Union, Dublin's trusted financial partner committed to serving our community with dedication and integrity. Established to provide a reliable and ethical alternative to traditional banking, Capital Credit Union has grown to become one of the leading credit unions in Ireland, proudly serving our members through branches in Dundrum, Sandymount, Ballinteer, Knocklyon, Drimnagh, Francis Street, Leopardstown, and Sundrive. Our mission is to empower our members by offering competitive financial products, including savings accounts, loans, and mortgages, tailored to meet your individual needs. We pride ourselves on our member-focused approach, ensuring that every decision we make is in the best interest of our community. At Capital Credit Union, we believe in the principles of cooperation and mutual benefit. Our members are more than just customers – they are co-owners who have a say in how we operate. This unique structure allows us to reinvest profits back into the services we offer, enhancing benefits and creating a supportive environment for all. Our team of experienced professionals is dedicated to providing personalized service, financial education, and advice to help our members achieve their financial goals. Whether you're looking to save for the future, finance a major purchase, or simply manage your day-to-day expenses more effectively, we are here to help. Visit us at any of our branches in Dundrum, Sandymount, Ballinteer, Knocklyon, Drimnagh, Francis Street, Leopardstown, and Sundrive, and experience the difference of being part of a community-focused financial institution. Together, we can build a brighter financial future.
Informações de contato
Main Street, Dundrum,, D14 PD79, Dublin, Irlanda
- (01) 299 0400
- info@capitalcu.ie
- capitalcu.ie
4,8
Excelente
99 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always a pleasure to deal with
The credit union staff are always very friendly and helpful. Getting my loan was quick and convenient and much appreciated
13 de novembro de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Thank you for your wonderful feedback, Patricia!
It's great to hear that you find our staff friendly and helpful, and that getting your loan was quick and convenient. We are delighted we could make the process easy for you.
We truly appreciate your membership and look forward to assisting you again soon!
Sincerely,
The Capital Credit Union Team
It was such a pleasant and efficient…
It was such a pleasant and efficient transaction that should be used by other financial institutions as the model going forward.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Thank you for your fantastic review!
We are thrilled to hear that you found your transaction both pleasant and efficient, and we are incredibly proud that you consider our service a model for other financial institutions.
Providing a seamless experience is our top priority, and we appreciate you recognizing our efforts.
We look forward to serving you again at Capital Credit Union!
Sincerely,
The Capital Credit Union Team
Friendly staff always there to help…
Staff are very friendly and helpful no matter what the query
7 de julho de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Thank you for your kind review, Bernadette!
We are delighted to hear that you find our staff very friendly and helpful with no matter what the query is. Providing support and excellent service is what we strive for.
We appreciate your membership and look forward to assisting you again soon!
Sincerely,
The Capital Credit Union Team
Once I was able to provide all relevant…Excellent Service
Once I was able to provide all relevant documents, I received a call from Mark within hours to say it was approved.
29 de maio de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Hi Ann,
That’s great to hear! We’re so pleased Mark could get your approval sorted so quickly—we know how important speed and clarity are when you’re waiting on a loan. Thanks for taking the time to share your experience, and don’t hesitate to reach out if you need anything else.
Applied online for a loan
Applied online for a loan. There was a problem with my application upload but I received a call and follow up emails from Jordan, who was very helpful and professional in helping me get the issue sorted out. Application went through and loan was approved and lodged in my account the next day. Excellent all round service.
26 de maio de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Thank you for your feedback , Ferg. We’re pleased to hear Jordan was able to assist you with your loan application and that the process went smoothly. If you need any further assistance, please don’t hesitate to contact us.
Very helpful and accommodating
Very helpful and accommodating
1 de junho de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Dear Una,
Thank you for taking the time to share your feedback. We're pleased to hear you found our service helpful and accommodating. It's always our goal to provide excellent support to our members.
Please know we're here if you need anything in the future.
Best regards,
The Team at Capital Credit Union
Great service amazing staff everything…
Great service amazing staff everything done over phone. 5*****
20 de maio de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Dear Graham,
Thank you for your kind words and 5-star rating! We're delighted to hear you had such a positive experience with our phone service and team. Providing efficient, helpful support is always our priority.
Don't hesitate to reach out if we can assist you again in the future.
Best regards,
The Team at Capital Credit Union
Amazing service as always
Amazing service as always. I recently took out a loan from the Dundrum branch and the guy's there were so helpful and efficient. I dealt with Jackie who was amazing. She got back to me quickly and gave me the best advice on which type of loan to go with. Have previously dealt with Joyce and who is also a pleasure to deal with.
28 de maio de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Dear Sean,
Thank you for your wonderful feedback! We’re thrilled to hear you had such a positive experience with Jackie and the team at our Dundrum branch—it’s great to know their advice and efficiency made a difference for you. We’ll be sure to pass along your kind words to them, as well as Joyce.
We appreciate your continued trust in us and look forward to assisting you again in the future.
Best regards,
The Team at Capital Credit Union
Dundrum Credit Union
I have been with Dundrum CU for many years now and each time I apply for a loan the process is so easy and without problems and the customer service from the people there has to be the best I've ever encountered in banking. I can't recommend joining the CU enough, it's a wonderful bank with even more wonderful people working there.
26 de maio de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Thank you for your kind words and for being a loyal member of our Dundrum Credit Union branch. We're delighted to hear you've consistently had positive experiences with our loan process and customer service team.
Staff were very helpful and the loan…
Staff were very helpful and the loan process went smoothly.
26 de maio de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Thanks so much for sharing your experience! We're delighted to hear that our team could help make the loan process smooth for you. That's precisely what we aim for.
If you ever need anything else down the road, don't hesitate to reach out
Best staff in dundrum credit Union
I've gone for another loan🙈 and the guys just are soooo nice ....very friendly...always make it so easy to do...I will admit ...dundrum staff are amazing...if only for them....i would be lost..
Thank you guys for being such an amazing gang
🥰😊😊
6 de maio de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Hi Anne,
Thanks for your lovely feedback! We're really pleased our Dundrum team could help make your loan process smooth and easy.
It's always nice to hear from happy members like you. We appreciate your support!
Best,
The Capital CU Team"
Professional and courteous staff
Professional and courteous staff. It was all done over the phone. Nice people too.
23 de abril de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Hi Daniel,
Thank you so much for your 5-star review! ⭐️ We’re delighted to hear you had such a positive experience with our team—especially knowing everything went smoothly over the phone. Our staff will love hearing your kind words!
It’s always a pleasure helping members like you. Don’t hesitate to reach out anytime—we’re happy to help! 😊
Girl I spoke to on the phone was so…
Girl I spoke to on the phone was so helpful and efficient, gave me a call back in less than an hour to let me know I was approved this also was a Thursday before a bank holiday which can be a busy time. I was really happy with the service that I was provided with.
17 de abril de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Hi Aoife,
What wonderful feedback - thank you! 💫 We're especially pleased to hear how impressed you were with our team's efficiency during the busy bank holiday period. Getting your approval sorted quickly and with a personal callback is exactly the service we aim to provide!
Our staff will be thrilled to hear they made your experience so positive. We really appreciate you taking the time to share your kind words.
They are very flexible and helpful
They are very flexible and helpful. I got my 2nd loan soo quick. I moved county but I wouldn’t change them.
10 de abril de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Hi Violetta,
Wow, thanks so much for your kind words! 🎉 We're absolutely thrilled we could get your second loan sorted quickly for you – that's what we love to hear! Even with your move, we're so happy you're sticking with us. That really means a lot!
Great Service
I’ve been a member of Drimnagh credit union since I was 7. I was very reluctant to stay with them when capital took over. To say I’ve been proven wrong is an understatement. Service has been second to none and always dealing with friendly & knowledgeable staff. Will continue to use and promote Capital Credit Union
1 de abril de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Hi Derek,
Thanks for your kind words! We’re thrilled you’ve had such a positive experience with us and truly appreciate your loyalty over the years. Our team is committed to delivering great service, and feedback like yours makes it all worthwhile.
Looking forward to serving you for many more years!
Very helpful and very quick…
Every time need help the staff and the loan manger very helpful. Very quicky application by phone so quick.
2 de abril de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Thank you, Soodursun! We're delighted to hear you had a positive experience with our team and quick service. We appreciate your feedback and look forward to assisting you again!
Absolutely amazing service for my loan
Absolutely amazing service for my loan. They now have a loyal customer
6 de março de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Thank you, Natalie, for your 5-star review! We’re thrilled you had a great experience with your loan and appreciate your loyalty. Looking forward to serving you again!
Excellent Service
The staff are always a pleasure to deal with, they have great knowledge and understanding,a great service provided by all, I have been a member for many years now and will continue to do so.
26 de março de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Thanks so much, Marmc! We really appreciate your kind words about our team. It's been great having you with us all these years, and we'll keep doing our best for you.
Highly recommend
Very pleasant and easy to deal with,highly recommend banking with them.
28 de março de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Thanks Catriona! We're really glad you've had such a positive experience with us. We appreciate the recommendation and look forward to helping you again soon.
Home loan…
From start to receiving the loan wes only a matter of days. The staff are very efficient and pleasant to deal with.
12 de março de 2025
Avaliação não solicitada
Resposta da Capital Credit Union
Thank you very much, Seamus, for your wonderful review! We're delighted to hear that you found our team efficient and pleasant and that your loan process was completed swiftly. We appreciate you choosing us and look forward to assisting you again in the future
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