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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I recently had to make a booking to take a very elderly, unwell lady - a wheelchair user - to a hospital appointment in central London. I found the booking process thorough and helpful, and they took... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Needed transport with wheelchair to get to A&E as in severe back pain 3 weeks after surgery. Niaj arrived promptly, was very professional, helped me into ambulance and made sure I was safe and in as l... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were visiting our Aunt in West Drayton and needed a wheelchair transportation to a restaurant. I booked everything from Germany and received confirmation calls prior to the pick up date. Musta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had to organise short notice transport for my wheelchair bound Mum so she could visit my Dad in hospital on what proved to be his final day. The call was handled efficiently and our driver Iqbal was... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de assistência médica domiciliar
  2. Serviço de Ambulância
  3. Exame de Sangue
  4. Consultor de Saúde
  5. Serviços de cuidados para idosos
  6. Táxi

Escrito pela empresa

Care Safe: Elevating lives with technology-driven care at your doorstep. From reliable wheelchair access, ambulance transportation, personal care, and remote medical monitoring all in one place. No more long waits for a GP appointment or blood tests; Care Safe covers you at your convenience.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

125 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Thank you!

By FAR the least stressful part of a stressful day. Had to move mum to a new carehome. CareSafeMobility vehicle arrived exactly on time and was so helpful, patient and friendly. I'm so grateful!

20 de março de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Steve, for your kind words. We offer other services, such as doorstep clinical services, a personal carer at £20 per hour with 4 hours FREE for every 10 hours booked per week, and a smartwatch for remote medical monitoring, medication reminders, fall presentations, geo-fencing, automated body vitals collections, and two-way video calling with global coverage at just £19.99 per month for a 24-month contract. Please feel free to recommend any of these services to anyone you think might need them.

Avaliado com 5 de um total de 5 estrelas

The service was excellent

The service was excellent. Keshob arrived in good time and was really polite and helpful. Our very elderly aunt was nervous about being transported in her wheelchair but everything went very smoothly, and I would certainly recommend your service to others. An extremely professional job. Thank you.

10 de março de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you very much for your kind words. Please let others know about our services so that we can help someone who needs them.

Avaliado com 5 de um total de 5 estrelas

Great service there was lots of traffic…

Great service there was lots of traffic on the day , Saydur was
Great very professional very happy
With the service
Thanks
Tony

21 de janeiro de 2025
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you Tony for your valubale comment and understanding. Service user's safety is our top most priority. We appreciate your understanding and cooperation during the massive traffic congesation, which is beyond our control. We hope to serve you again.

Avaliado com 5 de um total de 5 estrelas

It took the pressure off us

It took the pressure off us. The driver was very careful, caring and friendly. We would definitely use the company again. He helped get Mum out of bed and into the wheelchair, down the steps using a ramp and secured the wheelchair and Mum into the vehicle. I was able to travel with her. He waited at the private hospital and did the return journey home putting Mum back into bed. His name is Ekbal Hossen .

2 de dezembro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Roz, for your heartfelt words. They truly mean a great deal to us. Beyond transportation, we provide a range of essential services, including personal care, blood tests, and remote healthcare monitoring tailored for the elderly and vulnerable adults. If you know anyone who could benefit from our support this winter, please share that we are here to meet all their primary health and social care needs at an affordable price. Your referral can really make a difference!

Avaliado com 5 de um total de 5 estrelas

Very punctual pick up by Ekbal and…

Very punctual pick up by Ekbal and Amjed. They were extremely polite and thoughtful and my husband felt very safe and secure during his transfer down our front steps and into the ambulance. A small but comfortable ambulance and it accommodated all his mobility equipment and suitcases. The staff at the care home were impressed by how punctual the ambulance was, both on arrival and return home after two weeks. Thank you for your kind consideration. I have no hesitation in recommending this ambulance service and will certainly hire them again.

26 de novembro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Marcia, for your kind words. We would appreciate your time and request that you leave some reviews on our Google reviews as well. Here is the link: https://g.page/r/CVt54cnPvNenEAE/review

Avaliado com 5 de um total de 5 estrelas

Safe, kind and professional transfer to my home

I recently had a very rigorous Surgery and was nervous to go down stairs and transfer to my home after staying with a friend. Murad and Jabed were absolutely fantastic, so courteous, calm, and I felt so completely safe with their technique of transferring me down tricky stairs, onto the ambulance and again the other end, with many stairs and big steps at my entrance to the property.
Saw me safely to my room and saw I was capable of reaching my bed.
I absolutely recommend anyone who needs a transfer home after any surgery, they took away any anxiety.
The agent also when I enquired was very helpful, calm and explained everything so well.
They are a great professional service,
Thank you Murad and Jabed for your kindness

22 de novembro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Gina, for your kind words.

Avaliado com 5 de um total de 5 estrelas

Murad Ahmed went above and beyond

After being let down at 4pm the day before our trip to Starlight Express and within a few minutes of them closing for the evening they kindly arranged without any problem at all a Mobility car to take both my parents to the show.
On the day I had a call from Murad Ahmed to say that he was on his way he arrived 10mins early and seen as it was my parents first trip out in a mobility car Murad Ahmed put me and my parents at ease straight away. He was so kind and went above and beyond and nothing was to much trouble. In the 1hour and 30mins journey my parents said that Murad was so lovely and always checking that they were both ok.
Once the show had finished I phoned Murad and again without any trouble and ease he was there to pick them up and drive them home safely.
As a family we can’t thank Murad Ahmed enough for making the day extra special and fuss free for us all.
We will definitely use Murad Ahmed and this company again.
Thank you.

19 de outubro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Karen, for your kind words. At Care Safe Mobility, we consider our service users as family. Every member of the 24-person HTS Group team is carefully selected based on their passion for care and undergoes thorough training. This ensures that we consistently meet the needs of our esteemed service users and always go the extra mile to maintain safe, hygienic, comfortable, and punctual services. Recognising the challenges faced by our elderly community, we have launched doorstep clinical and home care services under Clinic at Home. Whether it's an online GP appointment, a blood test, an MRI, or remote monitoring services, we are dedicated to exceeding expectations every time.

Avaliado com 5 de um total de 5 estrelas

Excellent service transferring my…

Excellent service transferring my Father from home to respite care. Would definitely recommend them.

14 de outubro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Stephanie, for your kind words.

Avaliado com 5 de um total de 5 estrelas

Excellent service door to door for 95…

Excellent service door to door for 95 year old mother with wheelchair help at hospital to find correct appointment ward care and attention from both driver and assistant in busy traffic on a Friday afternoon can’t thank you enough

11 de outubro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Deborah, for your kind words; we are always there for anyone like your father who might need our service. Just to let you know, we have recently started online GP and other diagnostics services at the service user's doorstep. So, no more waiting for your GP appointments, simple blood tests, or an MRI scan. Please call us if you need anything regarding primary and social care services.

Avaliado com 5 de um total de 5 estrelas

Recommendable…

Care Safe Mobility has given us peace of mind. They have escorted and kept our birthday celebrant safe and comfortable, from picking her up from her residence to the venue and back. The celebrant has MSA and would need a lot of help, support and patience…and that is what we were served. Aside from being helpful they too were on time. Recommendable👌 Excellent service!

13 de outubro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Elaine, for your kind words. They mean a lot to us. Please don't hesitate to contact us for any further service requirements, such as online GP consultation, blood tests, and remote monitoring services.

Avaliado com 5 de um total de 5 estrelas

Denise was a great driver

Denise was a great driver and really went the extra mile, Atiqul was also very carful and made the patients comfortable.

16 de outubro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you very much for your kind words. It means a lot to us.

Avaliado com 5 de um total de 5 estrelas

A great service

Communication was great from initial enquiry to confirmed booking stage. Once a booking had been made, a confirmation email and reminder phone call provided reassurance. On the day, Murad and Javed turned up early and were friendly, polite, professional and helpful. I would have no hesitation in recommending this company to other people

10 de outubro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you very much, Tricia. We are looking forward to serving you soon.

Avaliado com 5 de um total de 5 estrelas

Murab and Jabed were excellent

Murab and Jabed were excellent. They really looked after my Farther and Mother in law. They arrived on time and were very professional and caring. They shown real patience and empathy to my family, and got the job done with good grace. Excellent service.
Thank you.

14 de outubro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you very much for your kind words, Philip. It means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Ekbal was prompt and on time

Ekbal was prompt and on time. Really very helpful with the wheelchair and manoeuvring my father. He waited for us through the appointment and was very friendly. Would recommend and will definately use again. Thank you

3 de outubro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Louise, for your kind words. They are a real encouragement to us to deliver more.

Avaliado com 5 de um total de 5 estrelas

Denise nadhu and Jenny were so helpful

Denise nadhu and Jenny were so helpful. Arrived on time very considerate moving my 89 yo mother.

30 de setembro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Kevin, for your kind words. We appreciate your time and efforts.

Avaliado com 5 de um total de 5 estrelas

Vital service

Called the company yesterday for wheelchair transfer for my dad post knee replacement from hospital home. They were very professional in taking information and organizing the ambulance. Murad and Jabed (not sure about spelling) were very patient and helpful. Thank you both

19 de setembro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Shakir, for your kind comments, and we are glad you have liked our services.

Avaliado com 5 de um total de 5 estrelas

Wonderful service

Wonderful service. Professional, friendly, highly recommended.
Maruf and Keshob were extremely friendly and helpful. Have asked for them twice and will do so again.

10 de setembro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you very much for your kind comments.

Avaliado com 5 de um total de 5 estrelas

Professional and reliable

Prompt, reliable, professional and courteous service. Ekbal is a very careful and safe driver who is polite, friendly and efficient.

9 de setembro de 2024
Avaliação não solicitada
logotipo da Care Safe

Resposta da Care Safe

Thank you, Debby, for your kind words. They mean a lot to us and inspire us to do better every time.

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