Carfume Avaliações 

1.555
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I love Carfume, have used their products since they came out. Customer Care is always top notch, they care. It is with trepidation though when you go for a new smell for your car, your in there ever... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Honestly the only car airfreshners I'll use, always had great customer service with any issues. But the scents these guys make smell better than the original thing and long lasting too from there hang... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Order the new Hawaiian limited edition air fresheners.Bloody smells absolutely disgusting. Smells like something you’ll clean your bathroom out with. Did contact customer service for a refund, but the... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've not once had an issue with carfume! they always deliver, even in busy Christmas months they never disappoint! When my brand new spray broke in my car they re sent one to me, that's fabulous c... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Acessórios Automotivos

Informação fornecida por fontes externas variadas

Carfume creates the best premium fragrances and products to make your car smell amazing! Choose from dozens of popular scents and add give your next journey a flash of happiness!


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 34% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(1.555)

90 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Absolutely rubbish

Absolutely rubbish! There is no smell!
Tried 2 difference fragrances and both don’t leave a smell in the car! Have to put your nose directly on it to smell a faint smell! Don’t waste your money!

1 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The bubblegum aerosol is soooo nice

The bubblegum aerosol is soooo nice . My car smells like a sweet shop …delicious . I’ve even used in my house it smells so nice . I have a few different fragrances and the Hawaiian tropic one is just like the sun cream fragrance

20 de junho de 2026
Avaliação não solicitada
logotipo da Carfume

Resposta da Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

Avaliado com 5 de um total de 5 estrelas

Love carfume been using for years…

Love carfume been using for years always smells great and get lots of compliments ! Customer service good too

18 de junho de 2026
Avaliação não solicitada
logotipo da Carfume

Resposta da Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

Avaliado com 1 de um total de 5 estrelas

DAMAGES CAR DO NOT BUY!!

DAMAGES CAR DO NOT BUY!!! It has melted all the plastic and damaged the chrome, dripped into my screen of the car. The products are all faulty, the oil eventually saturates the wooden top making the string wet and it then drips. It’s ruined my new car.

14 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have ordered many times from this…

I have ordered many times from this company before. The website is easy to use & orders are easy to put in.
The new Malibu sun lotion scent is just amazing & has become my new favourite scent! Really smells like the real thing.
The delivery is fast, usually within a few days. Everything is well packaged also. The perfume scents are very similar and last a long time. Would highly recommend.

5 de junho de 2026
Avaliação não solicitada
logotipo da Carfume

Resposta da Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

Avaliado com 5 de um total de 5 estrelas

Great scenes and fast service

Great scenes and fast service. Also bought in a motorway services which was also superb

18 de maio de 2026
Avaliação não solicitada
logotipo da Carfume

Resposta da Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

Avaliado com 1 de um total de 5 estrelas

Be warned

Be warned, I went to cancel my subscription today as I have too many refills now. There's no possible way to cancel on the site. Have sent a email requesting cancellation but what a joke to not be able to do it on your account like it says you can on the FAQs, definitely avoid

21 de maio de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

The fragrance was lovely but…

Edit, I contacted carfume asking for advice on what to use to help remove it. Was told baking soda and unfortunately it hasn’t made any difference.

The fragrance was lovely but unfortunately it leaked and left a stain I can’t remove on my newly purchased car. I followed all the instructions correctly. It must of been dripping for a while before I noticed.
Sadly I won’t being buying oil based products anymore for my car fragrances.

12 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Honestly best in the game..

Honestly the only car airfreshners I'll use, always had great customer service with any issues. But the scents these guys make smell better than the original thing and long lasting too from there hangers to there surge cans.. no one else out there, and there detailing brushes are good quality also the mini hoover has incredible power for something so small

8 de maio de 2026
Avaliação não solicitada
logotipo da Carfume

Resposta da Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

Avaliado com 5 de um total de 5 estrelas

Great products

Great products. I’ve used these for a long time and love them. They are not overpowering and just create a lovely fragrance for my car, I’ve recently bought them as giftsets for birthdays and they to down a treat.

14 de maio de 2026
Avaliação não solicitada
logotipo da Carfume

Resposta da Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

Avaliado com 1 de um total de 5 estrelas

I wish I had read the reviews here…

I wish I had read the reviews here before I ordered. Bought the 3 deal of Hawaiian Tropic, zero smell for the first week or so, then noticed the wood at the top was absolutely saturated ready to drip at any given time, wiped it away with a tissue and then noticed the oil has leeched up into the rope it hangs from and was melting the plastic at the back of my rear view mirror!!! By the time I removed it my hands were covered in oil which I had to wipe over tissue and my trousers so it didn’t damage my steering wheel. Absolutely awful product. Checked reviews here and can see they cause untold damage to peoples cars. I fortunately had mine in an inconspicuous place so can’t see the damage but would be different if I wasn’t in the car when if decided to drip down into the interior below! I emailed two days ago requesting a return of the two unused products and a full refund, which I think is more than fair, I’ve not requested any payment for the damage to the mirror housing, no response has been given. Looking at the replies here it’s clear this company can’t handle criticism and blame the customer for the product being poor quality. These should be banned in my opinion as the damage is costly. I still want a refund when the person who seems to loiter here more than on their customer services reads this review, otherwise I’ll contact my bank to chargeback the payment as the goods aren’t fit for purpose and I believe my request is very reasonable given the circumstances. UK397373

12 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Smells like summer!

Bought the Hawaiian tropics bundle and they smell insane! Delivery was sooo quick and I got it in my car asap, very strong summery scent! Look forward to getting in my car everytime now :)

13 de maio de 2026
Avaliação não solicitada
logotipo da Carfume

Resposta da Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

Avaliado com 5 de um total de 5 estrelas

Good delivery

Good delivery, I was kept up to date when my item was arriving , the car air freshener was lovely, smelt amazing, reminds me of holidays and laying by the sea.

7 de maio de 2026
Avaliação não solicitada
logotipo da Carfume

Resposta da Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

Avaliado com 1 de um total de 5 estrelas

Purchase 3 Hawaiian tropics car…

Purchase 3 Hawaiian tropics car fresheners,
Followed the instructions. If you sniff the actual product you can smell nail varnish remover but as for it giving off a scent, nothing.

9 de maio de 2026
Avaliação não solicitada
logotipo da Carfume

Resposta da Carfume

Thank you for your review.

I'm sorry to hear that you did not like the Hawaiian Tropic. However, fragrances will always be subjective and to individual taste.

We do ask that if a customer has an issue of any kind, that they notify us first and give us an opportunity to remedy the issue.

Carfume Customer Service

Avaliado com 5 de um total de 5 estrelas

I bought the alien air freshener it’s…

I bought the alien air freshener it’s the best I’ve ever had. You can’t tell the difference from the actual perfume. I bought my daughter and her boyfriend one each they love theirs.

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Carfume

Resposta da Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

Avaliado com 5 de um total de 5 estrelas

Carfume is so lovely their car scents…

Carfume is so lovely their car scents are beautifully amazing smell so Devine, they are a lovely company to do collabs with. I really enjoyed making content for them. High recommend Natasha x

1 de maio de 2026
Avaliação não solicitada
logotipo da Carfume

Resposta da Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

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