I realised that I had 2 different covers simultaneously. One for Europe and then a world wide cover when we went to the USA last year. I emailed Eversure. They found the 2 policies and asked which one... Ver mais
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Veja o que dizem as avaliações
Policy appears good. Renewal experience was poor. No customer loyalty. Received email telling me that would auto renew and that I was receiving a 12.5% customer loyalty discount, but the discount o... Ver mais
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Used eversure car hire excess insurance for about 8 to 10 years now and rent several cars a year. I've had to make claims 3 times (ranging from 200 to 1200 euros) for damages, each time the response a... Ver mais
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Website is simple, clear and fast; I can’t suggest any improvement to the process. When I needed to claim on a previous trip Eversure’s online process was responsive and helpful and I quickly receiv... Ver mais
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Detalhes da empresa
Sobre Eversure Car Hire Excess Insurance
Escrito pela empresa
When you hire a car, it usually comes with an excess. This is the amount you’re financially responsible for if the vehicle you've hired is damaged or stolen. Depending on the car hire company, this could cost you hundreds or even thousands of pounds.
With Eversure Car Hire Excess Insurance, you can be reimbursed for this cost up to £7,000 following a successful claim. That means you can hire a car with confident in the knowledge that your money stays where it belongs if the vehicle is damaged or stolen.
Informações de contato
Bury Street 1-3, GU2 4AW, Guildford, Reino Unido
- carhireexcess.eversure.com
Eversure Car Hire Excess Insurance
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Easy to use & straightforward service
Easy to use & straightforward service. Good value for money.
10 de julho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Always useful and highly competitive…
Always useful and highly competitive prices.
11 de julho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Martin,
We're delighted to hear that you find our car hire excess insurance useful and our prices competitive. Thank you for your feedback!
Kind regards,
Anna
Easy to set up and good value.
9 de julho de 2026
Resposta da Eversure Car Hire Excess Insurance
Mr Rogers,
We're happy to hear that you found it easy to set up your car hire excess insurance and that you found our policies to be of good value. Thank you for your positive feedback!
Kind regards,
Anna
Eversure. A GREAT not GRATE company
I realised that I had 2 different covers simultaneously. One for Europe and then a world wide cover when we went to the USA last year. I emailed Eversure. They found the 2 policies and asked which one I wanted to cancel. On replying they backdated the refund to the purchase date of the new world cover. No faff. Just respect. So in my eyes a GREAT British company rather than one of our GRATE British companies such as Virgin media.
8 de julho de 2026
Avaliação não solicitada
Resposta da Eversure Car Hire Excess Insurance
Hi Ian,
We're really happy to hear our team was able to help identify the overlapping policies and quickly put things right for you. We’re pleased the process was straightforward and that everything was resolved fairly and efficiently.
Kind regards,
Anna
Great price
Great price and easy to arrange over the internet, luckily we never had to claim so can't comment on this.
21 de junho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Andrew,
We're glad to hear that you found our pricing great and arranging your policy easy. If you do need to make a claim, our team will be happy to help you.
Kind regards,
Anna
Good experience of this company so far
Good experience of this company so far. Never had to claim. I hope I Never do.
4 de junho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Neil,
We appreciate your positive feedback and are glad to hear you've had a good experience with us. We hope you continue to be satisfied.
Kind regards,
Anna
Resposta da Eversure Car Hire Excess Insurance
Hi Andrew,
We're so happy to hear you found our process quick and easy, and our pricing good. We appreciate your kind words!
Kind regards,
Anna
Easy and reasonably priced
8 de julho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi,
We're so glad you found Eversure easy to use and our car hire excess insurance policies reasonably priced. Thank you for your positive feedback!
Kind regards,
Anna
Policy appears good - renewal experience poor
Policy appears good. Renewal experience was poor. No customer loyalty. Received email telling me that would auto renew and that I was receiving a 12.5% customer loyalty discount, but the discount on the 'base prior' was misleading - as the base price was cheaper for anyone going on their website seeking a quote. Cheaper to cancel auto renew and take out new policy with the various discounts offered around the net. Policy hopefully is good but renewal system is poor, as they automatically put you on autorenewal and you cannot opt out.
7 de julho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi there,
Thank you for taking the time to leave a review and share your feedback.
We recently made some changes to our product, which means customers now need to select Own Country Cover during the quote process if they require cover for vehicle rentals within the UK. If this option is not selected, UK rental cover is not included.
We can see that your renewal policy included Own Country Cover, whereas your new policy does not, as this option was not selected during the purchase process. We also note that the new policy was purchased through MoneySavingExpert, a comparison site that may apply its own discounts and pricing, which is unfortunately outside of our control.
Please note that customers can choose not to proceed with an automatic renewal; however, you would need to contact us to arrange this, or alternatively manage your policy through the MyAccount portal.
If you would like to discuss your policy further, please don't hesitate to get in touch with our team.
Kind regards,
Chloe
Followed the advice from the pleasant…
Followed the advice from the pleasant customer service staff and got my rental excess back in full - avoid Goldcar!
5 de julho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Bernard,
We’re really pleased to hear our team was able to provide helpful advice and support throughout the claims process. It’s great to know your claim was settled in full and that the cover delivered when you needed it.
Kind regards,
Anna
Great experience
Great experience. All done in about 5 mins and some excellent recommendations and reviews.
6 de julho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Pam,
We're so happy to hear you had a great experience with Eversure. Thank you for your review.
Kind regards,
Anna
Resposta da Eversure Car Hire Excess Insurance
Hi Bruce,
We're so glad to hear that you found the process of setting up and paying for your car hire excess insurance to be easy. Thank you for your positive feedback!
Kind regards,
Anna
Very easy transaction and great price!
So easy to navigate on the website, and really pleased with the price I paid in comparison with what it would’ve cost me taking out full insurance with the higher company!
5 de julho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Alan,
We're so happy to hear that you found our website easy to navigate and that our pricing met your expectations! We appreciate you sharing your positive experience with us.
Kind regards,
Anna
Quick and easy to set up
Quick and easy to set up. Peace of mind about excess charges just in case.
Can't comment on claims because I didn't need to.
30 de junho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Dino,
We're so glad to hear that our setup process was quick and easy for you, and that we could provide peace of mind regarding potential excess charges. Thank you for your positive feedback!
Kind regards,
Anna
you do the work....but they did pay out
they did provide assistance and cover, resulting in a pay out. However, it requires you do acheive a lot of the legwork and chasing the car hire firm. I have renewed my policy with them because it proved beneficial, but having had to make a claim it would have been my expectation that they would do most of the work in pursuing the car hire company.
18 de maio de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Paul,
We’re pleased to hear that your claim was settled successfully and that you found the cover beneficial enough to renew your policy.
We understand your comments regarding the amount of work involved in gathering information from the car hire company. As the policy reimburses costs that have already been charged by the rental company, we work directly with our customers rather than liaising with the car hire company on their behalf.
We appreciate that obtaining this information can sometimes take time, and we're grateful for your patience throughout the process.
Kind regards,
Anna
Easy peasey
1 de julho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi,
We're happy to hear you found it easy!
Kind regards,
Anna
Very reasonable sxcess insurance
Very reasonable sxcess insurance, I didn't meed to claim on it so.no idea whether the service is any good though but gave peace of mind whilst hiring a car when on hols.
22 de maio de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Paul,
We’re pleased to hear you found the cover good value and that it gave you peace of mind while hiring a car.
Kind regards,
Anna
Eày site to navigate and very clear to…
Eày site to navigate and very clear to understand
1 de julho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi William,
We're so glad to hear you found the Eversure website easy to navigate and understand. Thank you for your feedback!
Kind regards,
Anna
Resposta da Eversure Car Hire Excess Insurance
Hi Chris,
We're delighted to hear that you found our prices good and the purchasing process easy. Thank you for your positive feedback!
Kind regards,
Anna
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