I realised that I had 2 different covers simultaneously. One for Europe and then a world wide cover when we went to the USA last year. I emailed Eversure. They found the 2 policies and asked which one... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Used eversure car hire excess insurance for about 8 to 10 years now and rent several cars a year. I've had to make claims 3 times (ranging from 200 to 1200 euros) for damages, each time the response a... Ver mais
A empresa respondeu
Policy appears good. Renewal experience was poor. No customer loyalty. Received email telling me that would auto renew and that I was receiving a 12.5% customer loyalty discount, but the discount o... Ver mais
A empresa respondeu
Website is simple, clear and fast; I can’t suggest any improvement to the process. When I needed to claim on a previous trip Eversure’s online process was responsive and helpful and I quickly receiv... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Eversure Car Hire Excess Insurance
Escrito pela empresa
When you hire a car, it usually comes with an excess. This is the amount you’re financially responsible for if the vehicle you've hired is damaged or stolen. Depending on the car hire company, this could cost you hundreds or even thousands of pounds.
With Eversure Car Hire Excess Insurance, you can be reimbursed for this cost up to £7,000 following a successful claim. That means you can hire a car with confident in the knowledge that your money stays where it belongs if the vehicle is damaged or stolen.
Informações de contato
Bury Street 1-3, GU2 4AW, Guildford, Reino Unido
- carhireexcess.eversure.com
Eversure Car Hire Excess Insurance
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Invites you to take out cover online…
Invites you to take out cover online but that’s impossible! You have to ‘phone to complete the transaction
26 de junho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Paul,
Thank you for taking the time to leave a review.
We are sorry to hear that you were unhappy with your recent experience when purchasing a policy.
Unfortunately, we experienced an issue with the payment process which meant that your payment could only be completed over the phone. We understand this may have been frustrating and apologise for any inconvenience caused.
We appreciate your feedback, as it helps us improve our service.
Kind regards,
Chloe
Easy site to use.
Easy site to use.
Price good, even better should I have the need to claim!
23 de junho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Victoria,
We're so glad you found our site easy to use and our pricing good. We appreciate your positive feedback!
Kind regards,
Anna
Fantastic experience when making a…
Fantastic experience when making a claim so no issues on renewal. Highly recommend for piece of mind when hiring a car.
25 de junho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Josephine,
We’re really pleased to hear your claim experience was so positive and that this gave you the confidence to renew with us.
Kind regards,
Anna
Resposta da Eversure Car Hire Excess Insurance
Hi Steve,
We’re pleased to hear you found the process easy to use and the pricing competitive. That’s exactly what we aim to provide.
Kind regards,
Anna
Easy to understand
Straightforward, easy to understand terms and conditions. Easy renewal. Very good communication from the company.
23 de junho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi William,
We’re really pleased to hear you found everything easy to understand, from the terms and conditions through to the renewal process. Thank you for your review.
Kind regards,
Anna
Very easy and straightforward to…
Very easy and straightforward to purchase what I needed.
22 de junho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Claire,
We are so pleased you found the purchase process easy and straightforward. Thank you for your feedback!
Kind regards,
Anna
Resposta da Eversure Car Hire Excess Insurance
Hi,
We're happy you found our pricing is good and our website easy to use. Thank you for your positive feedback!
Kind regards,
Anna
Resposta da Eversure Car Hire Excess Insurance
Hi Richard,
We're so glad to hear you found Eversure's service excellent. We appreciate your kind words!
Kind regards,
Anna
Haven’t had to call on them
Haven’t had to call on them. So can’t give five stars, but chose them from MoneySavingExpert comparison site, and if it’s good enough for them it should be good enough for me.
14 de maio de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi,
Thank you for your review. We’re pleased to hear you chose us through MoneySavingExpert and found the process straightforward.
Kind regards,
Anna
Resposta da Eversure Car Hire Excess Insurance
Hi Paschalis,
We're glad our online process was easy for you. Thank you for your feedback.
Kind regards,
Anna
ease of use for booking
18 de junho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Paul,
We are glad you found booking your car hire excess insurance easy.
Kind regards,
Anna
Resposta da Eversure Car Hire Excess Insurance
Hi John,
We're happy to hear Eversure was easy to use and booking your car hire excess insurance was simple. Thank you for your positive feedback!
Kind regards,
Anna
easy to buy for me
20 de junho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi,
We're so pleased to hear you found purchasing car hire excess insurance easy with Eversure.
Kind regards,
Anna
Resposta da Eversure Car Hire Excess Insurance
Hi Mr Thomas,
WIt’s great to hear you found everything straightforward and easy to deal with. Thank you for your feedback.
Kind regards,
Anna
Resposta da Eversure Car Hire Excess Insurance
Hi Huw,
We're glad you found our process smooth and easy to navigate. Thank you for sharing your positive experience with us.
Kind regards,
Anna
Resposta da Eversure Car Hire Excess Insurance
Hi Becky,
We’re really pleased to hear everything was sorted so quickly and that you found the cover good value.
Kind regards,
Anna
Reasonable price and quick to book
16 de junho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi Michael,
We're glad our prices were reasonable and booking was quick. Thank you for your feedback!
Kind regards,
Anna
Resposta da Eversure Car Hire Excess Insurance
Hi Joseph,
We’re pleased to hear you found the purchase process easy and straightforward. Even though you didn’t need to make a claim, it’s great to know the cover gave you peace of mind.
Kind regards,
Anna
Resposta da Eversure Car Hire Excess Insurance
Hi,
We're happy you're happy!
Kind regards,
Anna
Don't automatically renew without using a comparison website.
I asked for an upgrade price to include CDW , it takes 2 days for a response, which doesn't inspire confidence should you need to make a claim, and when I got an upgraded renewal quote it was cheaper to renewal as a new customer, with a comparison Web site, thats why you should never have automatic renewal with Eversure.
14 de junho de 2026
Resposta da Eversure Car Hire Excess Insurance
Hi there,
Thank you for taking the time to leave a review. We're sorry to hear that you were unhappy with your experience.
When bookings are made through a comparison website, any discounts are applied directly by the comparison site rather than by us, so unfortunately this is outside of our control.
We appreciate your feedback and hope to have the opportunity to provide a better experience in the future.
Kind regards,
Chloe
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.