Carpets And More Avaliações 

204
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very happy with my order from Carpets & More. There was almost a delay issue but they worked very hard to ensure i received my carpet on time and i can't fault the customer service and communication.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing company. First class service from ordering the carpets through to delivery. We have just had the carpets fitted in the h/s/l and 3 bedrooms, and could not be more delighted with the quality o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very pleased with our initial experience of Carpets and More (contact was Jason). 30sqm of superb carpet at a very competitive price. Looks fantastic in situ. It made us decide to do all the other... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered on late in the 17th, had an emailing asking for preferred delivery day and that it’s planned for Monday 22nd but may come Tuesday. Carpet arrived on Monday and the underlay on Tuesday. Fast de... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

204 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,6

Todas as avaliações

(204)

34 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

After encountering a minor problem with…

After encountering a minor problem with my carpet arriving slightly damaged, Ibrahim from carpets&more made exceptional efforts to guarantee a satisfactory resolution.

27 de janeiro de 2026
Avaliação não solicitada
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Resposta da Carpets And More

Thank you for taking the time to leave a review, we're delighted to hear we were able to resolve any issues with your order, we're very grateful for the business and the opportunity to put any issues right! We look forward to welcoming you back!

Avaliado com 5 de um total de 5 estrelas

Recently

Recently, I purchased kitchen vinyl from this company, and the experience was fantastic. The staff provided excellent assistance every step of the way. The delivery, spanning from Manchester to East Anglia, was quick and seamless, taking just a week from the time I placed my order. I would definitely consider using their services in the future.

25 de dezembro de 2025
Avaliação não solicitada
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Resposta da Carpets And More

Thank you for the lovely review! We're delighted you were happy with your experience with us, and glad all went well with the quick delivery. We look forward to welcoming you back!

Avaliado com 5 de um total de 5 estrelas

Impressed with carpet made into area Rug

I’ve been extremely impressed with this company. I found the carpet I wanted on their website at a very competitive price and called to ask if it could be made into an area rug. They contacted the binding company, quickly emailed me a quote, and were both efficient and polite throughout — they genuinely seemed to care.
Once we placed the order, I was kept updated on the progress and delivery was arranged without any hassle. The rug arrived well packaged, and it looks fantastic in our home. It’s completely transformed and zoned our large open-plan lounge.
I would highly recommend this company.

9 de dezembro de 2025
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Resposta da Carpets And More

Thank you for the wonderful review!
We're delighted you love your beautiful new rug, and the service received - we appreciate your business. If you need anything else please don't hesitate to get in touch!

Avaliado com 5 de um total de 5 estrelas

A very helpful and reliable company

I recently bought vinyl for my kitchen from the company. The sales people were extremely helpful throughout the process. Delivery from the Manchester area to East Anglia was swift and efficient (one week from order to delivery). I would certainly use them again.

28 de novembro de 2025
Avaliação não solicitada
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Resposta da Carpets And More

Thank you for the wonderful review! We're glad you found the process easy the staff helpful, and delivery prompt! If you need anything else please don't hesitate to get in touch and we'd be happy to assist!

Avaliado com 5 de um total de 5 estrelas

Efficient service

Efficient service, great price and excellent helpful staff. Very pleased and would recommend

22 de novembro de 2025
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Resposta da Carpets And More

Thank you for the lovely review! Glad you would be pleased to recommend - we look forward to welcoming you back!

Avaliado com 4 de um total de 5 estrelas

Carpet was laid down nice but a…

Carpet was laid down nice but a radiator valves was broken and balanced back into place so I wasn't aware of.it being damaged. Did inform C.M manager Morgan and any knowledge was swiftly denied. This valve is in a small space between a door that had the carpet placed in so it really could only be broken by them. I've been in my.home 3 years and other than setting the.heat level on this radiator I have not had any reason to be in or near the valve. Since sending the picture of valve to them I have got no response.
Just ensure that you check valves and cross check their work that nothing has been damaged. Other than that they did do a good job with the carpet

16 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent quality and quick delivery

This is the second time I’ve ordered carpet for the whole house from carpets and more. Exactly the same carpet as was sold in carpet right but for half the price. Delivery was prompt as stated. Will definitely use again

4 de setembro de 2025
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Resposta da Carpets And More

Thank you for your repeat business! Glad we were able to save you money on your purchase and deliver everything in time. Hope you enjoy your beautiful new flooring!

Avaliado com 5 de um total de 5 estrelas

Easy to navigate website

Easy to navigate website, kept well informed throughout the process and delivery with tracking was prompt, on time and courteous.

19 de novembro de 2025
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Resposta da Carpets And More

Thank you for the wonderful review! We're delighted you were pleased with the shopping experience, delivery and service. We hope you enjoy your beautiful new flooring and look forward to welcoming you back!

Avaliado com 5 de um total de 5 estrelas

Great price for quality carpet

Great price for quality carpet, delivery on time & fast response to any queries, I saved a lot ordering online & arranging my own fitter. Would definitely recommend.

9 de setembro de 2025
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Resposta da Carpets And More

Thank you for the wonderful review! We're delighted you received everything on time and are pleased with the finished product. We're pleased to hear you would be happy to recommend us. We look forward to welcoming you back!

Avaliado com 1 de um total de 5 estrelas

Poor communication and management

Huge prices for products and labor, total lack of communication and assistance after the contract ends, insufficient and unqualified staff. Regardless of the value of the contract, at the end of it they don't even answer the phone if you need maintenance. My recommendation is to stay as far away from this company as possible.

28 de agosto de 2025
Avaliação não solicitada
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Resposta da Carpets And More

Dear Marius - we believe this review may have been left in error. We do not offer any contract work, labour services, or maintenance — our business is a supply-only online retailer for carpets, vinyl, laminate, LVT and wood flooring.

It sounds like your experience relates to a different company. We’d appreciate it if you could double-check and update your review accordingly so it can reach the correct business.

If you’d like to confirm, please feel free to contact our team at sales@carpetsandmore.co.uk
or call us on 0800 092 1670 — we’d be happy to assist in clarifying this.

Avaliado com 5 de um total de 5 estrelas

carpetting 3 rooms in a jiffy

Very friendly and helpful staff in the shop and the same applies to the fitters who laid 3 carpets in no time at all and made useful suggestions regarding the fiddly bits ! Thanks !

28 de abril de 2025
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Resposta da Carpets And More

Thank you for the lovely review! We are delighted you are happy with your purchase, we look forward to welcoming you back!

Avaliado com 5 de um total de 5 estrelas

Carpet shipping to Iceland

After sifting through countless carpet samples and consulting a textile expert, I became certain that a natural‑fibre carpet was the only choice for my stairs. I finally discovered the ideal one in just the right hue: the Cormar Malabar Two Fold in Balm. But as anyone who’s been to Iceland knows, local pricing can feel like a bad joke. The salesperson explained that the carpet would need to be specially ordered and estimated the cost at around £110–£123 per square metre to import it. That was simply beyond my budget.

Determined, I explored the option of sourcing it directly from the UK. A brief online search led me to Carpets And More — unlike other stores I contacted, they promised international delivery. I reached out and was lucky to connect with the exceptionally kind and helpful Eloïse. I paid for 28 sq m of carpet plus shipping all the way to my home in Iceland—and everything went exactly as hoped. The carpet was delivered to my door at no extra cost beyond the quoted transport. It arrived beautifully packaged, completely intact, and even included a detailed care‑guide from Cormar.

Now that the carpet has been laid, I couldn’t be happier. I think fondly of Eloïse and the other team at Carpets And More, whose assistance made this smooth and pleasurable experience possible. If any of them ever find themselves in Reykjavík, I would be delighted to buy them a drink and share a chat. My dream carpet now graces the stairs—soft, warm, and even more beautiful than I dared hope. Last, but not least, The difference in price was enough to cover the cost of the carpet installers — my transaction with Carpets And More ended up saving me a substantial amount.

10 de outubro de 2025
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Resposta da Carpets And More

Thank you for such a wonderful review! We were particularly excited about your delivery to Iceland, and are so pleased that you have been happy with the service and your order. We're glad to hear we were also able to save you money on your order too despite shipping from the UK! We will be sure to take you up on that generous offer for a drink if ever we are in Reykjavík! Thank you once again for your valuable business, and if you need anything else please don't hesitate to get in touch as we'd be delighted to welcome you back!

Avaliado com 5 de um total de 5 estrelas

Very easy company to deal with….

Very easy company to deal with….. we’ve had three carpets from carpets and more now. All top quality and very easy to deal with. On the last order we received the wrong carpet (not carpets and more’s fault as I believe it came direct from manufacturer)…… we informed Eloise who in turn got Akram involved. Both were very keen to resolve the issue and it was quickly resolved to our satisfaction. We were given a few options to sort the issue…. No quibbling….. just keen to get it rectified.
Would certainly recommend. Always a good sign when a company is pro active in sorting out an issue.

8 de setembro de 2025
Avaliação não solicitada
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Resposta da Carpets And More

Thank you for your wonderful review, valued repeat business, and giving us the opportunity to assist you! We're delighted you're happy with your beautiful carpets and we were able to assist you in resolving your recent order. We look forward to welcoming you back!

Avaliado com 5 de um total de 5 estrelas

Great communication and very helpful

Great communication and having found I had measured incorrectly shortly after placing the order this was amended alongside a refund even though I did not ask for this. Great doing business with this company.
Furthermore very timely dispatch and extremely helpful on delivery with the driver contacting me 30 minutes before their arrival, helping by putting the carpet in the garage.

1 de setembro de 2025
Avaliação não solicitada
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Resposta da Carpets And More

Thank you for the wonderful review! We're delighted you are pleased with everything on your order including the service, delivery and communication! We look forward to welcoming you back!

Avaliado com 5 de um total de 5 estrelas

Very professional company

Very professional people … gave some really good advice before I ordered them handled the delivery incredibly responsibly …3 emails with updates until delivery.

Recommended without reservation.

18 de agosto de 2025
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Resposta da Carpets And More

Thank you for the wonderful review! We're delighted the team were able to assist you on your order, and that you found the communication on delivery helpful - we look forward to welcoming you back!

Avaliado com 5 de um total de 5 estrelas

What a great service very fast delivery…

What a great service very fast delivery well pleased with our carpet

2 de agosto de 2025
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Resposta da Carpets And More

Thank you for the lovely review! We're delighted you're happy with your purchase and the speedy delivery - we look forward to welcoming you back if you need anything else!

Avaliado com 5 de um total de 5 estrelas

Thank you

Great communication and customer service. Thank you

18 de julho de 2025
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Resposta da Carpets And More

Thank you for your review! We're delighted you were pleased with the communication and customer service. Thank you once again for your valued business - we're at your service should you need anything else.

Avaliado com 5 de um total de 5 estrelas

Really helpful support team

Really helpful support team. Quick delivery and on an allocated / chosen day which is super helpful so I knew to expect them. The only place I could find a unique size flooring too, so again only positives from me!

21 de julho de 2025
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Resposta da Carpets And More

Thank you for your lovely review! We're delighted you received your order quickly and on your chosen day. Our team are always happy to help - if you need anything else please feel free to get in touch and we are at your service!

Avaliado com 5 de um total de 5 estrelas

A great overall experience

The whole experience with Carpets and More professionally managed by Ibrahim has been a pleasure. The quality of the products I’ve received are as expected. I would definitely recommend them.

5 de julho de 2025
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Resposta da Carpets And More

Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you’re happy with the quality of your flooring and that Ibrahim was able to make the process a pleasure for you. Your recommendation means a lot to us, and we look forward to helping you with any future flooring needs. Enjoy your new floors!

Avaliado com 5 de um total de 5 estrelas

Lovely sales guy on phone so helpful…

Lovely sales guy on phone so helpful carpet delivered early as I asked if that was possible the guy said he'd speak to the suppliers which he did, beautiful carpet arrived all good.

27 de junho de 2025
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Resposta da Carpets And More

Thank you for the lovely review! We're glad the team were able to assist you with your order, from your initial call to the delivery of your beautiful carpet - thank you for your valued business and we look forward to you welcoming you back!

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