The customer service agent, Jack, was very courteous and helpful. We needed the item we bought within two days and he communicated very well to let us know what was happening in the process and the o... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Charged me for express delivery. Made arrangements for delivery and item turned up a day later as I missed the 2.30 cut off time which I was never informed about when placing the order. I had to make... Ver mais
I’m still in shock at how this company deal with there customers. So professional with no complications. Got a large beer fridge last year for my hubby ( birthday present) 😂 the chiller stopped worki... Ver mais
Prompt efficient service, realistic help on sorting out a mis-order and great pricing. Will use again.
Detalhes da empresa
Informação fornecida por fontes externas variadas
Caterkwik is a catering equipment supplier committed to combining outstanding customer service with the best prices online. Our service lines are open 7 days a week 8:00am to 8:00pm. Established in 1994, over 20,000 products and fast flexible delivery options Caterkwik are THE one stop shop for all your catering equipment requirements.
Informações de contato
The Lakeland Catering Centre, LA12 7QQ, Ulverston, Reino Unido
- 01229480001
- steve@caterkwik.co.uk
- caterkwik.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
Excellent service
Excellent knowledge.
Nothing is to much trouble!!.
Always get back to you when asked to.
Always have and always will use cater kwik.
Thankyou
Great price and really responsive…
Great price and really responsive customer service too
Complete scam
My order 19056935 was cancelled without informing me or giving me a refund, I only found out two weeks later when I requested an update. I'm told the order was cancelled because delivery was too a residential address, but this problem isn't mentioned anywhere on the website or when ordering. I'm making a complaint with PayPal now as I still haven't received a refund and this feels like a scam
I ordered Buffalo commercial blinder…
I ordered Buffalo commercial blinder order number 339614 from Cater-Kwik with next day delivery service but 5 days pass still not recived customer service 0,
Fantastic service
Fantastic service! Was unsure about what exactly we needed and the ladies that I spoke to were both very helpful. They delivered the trolley the next day. Very impressed and will definitely use again.
Excellent service from start to finish.
Excellent service from start to finish.
Contacted immediately by representative, Connor, clear delivery dates given. I needed to change delivery address, that was acknowledged and dealt with efficiently, washing machine delivered 3 days after ordering. Driver contacted the night before, updated time of arrival the next morning and rang when 30 mins away. Couldn't ask for better service all round.
Excellent customer service highly…
Excellent customer service highly recommend.
Thanks
Patrick from Nairobi,Kenya
Excellent machine.
From making an initial enquiry to delivery and operation, the advice given, as to which washing machine was suitable for my needs (horse rugs and calf rugs) was very helpful.
Now installed, I am very pleased with the washing results.
Excellent service from Jack
Excellent service from Jack. I used this company in the past a lot. This time I had a problem with delivery and Jack dealt with it very professionally. Best wishes. Thank you
outstanding service
outstanding service, cant fault them, any queries i had were answered quickly, and any items that werent in stock they knew when they would be. couldnt ask for more.
Such a relief
Such a relief to deal with a responsive, caring company after failed experiences with competitors. We had great interactions with the sales team and customer services team and will definitely come back to Caterkwik for our future needs.
We have used Caterkwik to supply…
We have used Caterkwik to supply various catering equipment. We have found them to be professional and very competitive relative to other companies. The sales team will offer extra discount to win the business. Highly recommended.
The best equestrian washing machine
Very informative and very efficient. Fast delivery with the best washing machine for equestrians. Always helpful on the phone.
Absolutely fantastic company only…
Absolutely fantastic company only thanks to Mia Birtwistle what an amazing member of staff I only hope she is respected and rewarded accordingly knowledge of product taking order taking payment and dealing with your dispatch department ie courier company what a headache they are but yes she sorted it all out for me will definitely be using her again in the future and she follows up on everything a total credit to her customer service skills those people are very few out there these days and it becomes a privilege spending my money with her I will give her 100 stars out of 10 please thank her personally from me
Caterkwik were by far the best value…
Caterkwik were by far the best value price available and the unit was despatched and delivered swiftly. With this being a safety issue this was paramount.
super service
great service from start to finish ,no hassle and great prices
Be careful of poor quality equipment…
Be careful of poor quality equipment and warranty’s that aren’t worth the paper they are written on.
I purchased a buffalo twin tank table top fryer from this company which has failed after 4 weeks of operation, I reported this as it is under warranty to be advised some days later that the unit has to be returned to manufacturer for repair, back to base, I was then advised I’m responsible for finding suitable packaging to prepare it for collection and that im responsible if it arrives back damaged! Then advised that the repair can take 10- 14 days to repair and return so at best we will be without this fryer for 3 weeks, not ideal for any kitchen operation, when I raised a complaint about this I was advised that what else would I expect when I purchased a low quality item that was cheap! I asked why would they be selling items that are of low quality , and just because something is less expensive should we then expect it to be low quality and fail within 4 weeks, and why would a reputable company be selling such items and not warning customers of the dangers of buying equipment that is not produced with reliable component’s.
All in this is just really poor and paying nearly £400.00 for a table top fryer is not nothing !
But I guess it is treated as nothing by this company so beware and ensure you fully understand and ready what exactly your warranty is going to get you, as I have also been advised I can not return the item now and ask for refund. As that’s not something they can do either!
Great team always helpful
An excellent product delivered in a…
An excellent product delivered in a fast time and received in a satisfactory condition.
Excellent Supplier always good…
Excellent Supplier always good communication and orders always dispatched quickly.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








