Catharsis Brand Avaliações 

340
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

He comprado la camiseta con el diseño de Gildas. Me ha gustado mucho la calidad del tejido y encuentro todos los diseños muy divertidos. Genial para animarme el dia. El envío ha transcurrido sin... Ver mais

Avaliado com 5 de um total de 5 estrelas

Me encanta esta marca! I love this brand! Tengo mas de 10 camisetas, cropped y unisex. Mis favoritos son 100% algodon pero todos son muy guay. Since the cropped versions came out I have duplicate... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The material is very good—100% cotton—and the print is excellent as well. International delivery was smooth, with no problems at all. The men's T-shirt fits perfectly in the shoulders, but it is a bit... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The shirt came completely covered with black pills/dots. The company tried to write this off as being a feature of their “natural cotton fibers”, but these dots aren’t to be seen in any of their promo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de roupa urbana

Escrito pela empresa

At Catharsis, we believe in the power of emotional journeys and the importance of trusting your process. Our clothing brand is more than just a fashion statement; it's a testament to the strength of vulnerability and the power of sensitivity. Our collection includes a range of t-shirts and hoodies, each carrying a meaningful message. From "Yes, You Need Therapy Too" to "Sensitivity is a Power", our clothing is designed to spark conversations and challenge societal norms around mental health. We are proud to offer 100% organic and vegan products that are sustainably and ethically made. We also provide free worldwide shipping on all orders over 70€, making our products accessible to customers around the globe. We invite you to join our community on Instagram at @catharsisbrand_clo, where we continue to promote the importance of emotional health and self-discovery. At Catharsis, we're not just a clothing brand, we're a movement towards understanding and embracing our emotions. Join us in our journey towards emotional catharsis.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

340 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(340)

93 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The T shirts are great!

The T shirts are great. I love their message and their quality. It was easy to place the order and I received them after 3 weeks.

31 de maio de 2024
logotipo da Catharsis Brand

Resposta da Catharsis Brand

Hi Eva! Thank you for your message!

Avaliado com 1 de um total de 5 estrelas

So far it's been a very bad experience.

I made my purchase on 07/07 and so far I haven't received any kind of update about it. I've already sent two emails asking for some kind of update or delivery date and both replies were standard emails apologizing for the inconvenience.

Although I understand that unforeseen events happen, it is not acceptable for the brand not to offer a solution or provide an expected delivery date.

These situations can't be resolved with a bunch of apologies.

7 de julho de 2024
Avaliação não solicitada
logotipo da Catharsis Brand

Resposta da Catharsis Brand

Hi Adriana! We are sorry to read about your experience. We have checked that your order has been delivered. We hope everything is correct.

Avaliado com 2 de um total de 5 estrelas

Nice designs but lower than average quality.

Product designs are catchy and promoting positive messages which is definitely a plus and constituting the reason why I bought them in the first place. Nevertheless the quality of the fabric seems lower than average and most of the writings with the brand’s name printed in the inner side pealed off after the first wash.

23 de maio de 2024
logotipo da Catharsis Brand

Resposta da Catharsis Brand

Hi Vicenzo! If you have received a faulty or defective product, please write to us at help@catharsisbrand.com so that we can help you. We apologise for any inconvenience caused.

Avaliado com 1 de um total de 5 estrelas

6 week delivery time and added taxes…

6 week delivery time and added taxes and import fees when. When delivery said 6 days

22 de maio de 2024
logotipo da Catharsis Brand

Resposta da Catharsis Brand

Hi Buyer! We are sorry to hear that your experience was not as you had hoped. If we can help you, please write to us at help@catharsisbrand.com and we will be happy to do so.

Avaliado com 2 de um total de 5 estrelas

Nice in theory, room from improvement on everything else.

I really like the whole idea for mental health and the free days of therapy were a plus.
Unfortunately the whole shipping/delivery process was not good and kind of deteriorated my experience. The shirts took more than a month to be delivered. exchanged some emails with customer service which were very polite but could not effectively assist me.
After receiving the shirts I noticed that the quality was not the best and the stamps were a bit worn off. Also we bought one shirt on two sizes and the color of the shirt was different between the two sizes which does not make sense.

3 de maio de 2024
logotipo da Catharsis Brand

Resposta da Catharsis Brand

Hi Georgios! We greatly regret your experience. If you have received the wrong product, please write to us in the same email thread attaching a photograph so that we can give you an immediate response.

Avaliado com 2 de um total de 5 estrelas

Bad quality

I like the idea of the product. But the quality doesn’t meet my expectations, very bad quality, the prints that are in the t-shirt after the first wash all faded, also ruining tall clothes having lost color

9 de maio de 2024
logotipo da Catharsis Brand

Resposta da Catharsis Brand

Hi Alessandro! We greatly regret your experience. If you have received the wrong product, please write to us at help@catharsisbrand.com with a photograph so that we can respond to you immediately.

Avaliado com 5 de um total de 5 estrelas

Amazing brand

Amazing brand! Gives you nice confidence and lovely customer service with any issues. Came on time and precise

9 de abril de 2024
logotipo da Catharsis Brand

Resposta da Catharsis Brand

Thank you very much, Erik!

Avaliado com 3 de um total de 5 estrelas

long delivery

long delivery

1 de maio de 2024
logotipo da Catharsis Brand

Resposta da Catharsis Brand

Hi Chanoah! We apologise for any inconvenience this may have caused.

Avaliado com 1 de um total de 5 estrelas

Bad experience still not sure if the items will arrive

I loved the brand idea and I'm deeply disappointed in the delivery times and Customer Support. Actually I checked for reviews because I started to believe it is a fraud site. I placed my order on 12th of May 2024, and the order still hasn't left the warehouse (even though it's noted that it takes 3-10 business days for delivery). The item was on sale, so it was not preorder; I contacted Customer Support twice, and they replied with a pre-made template 'We're sorry, we'll inform you when we ship the item.'

Still haven't received my order or a genuine reply from Customer Support.

It is 13th of June and nothing has arrived yet. Even the email with the shipping information has a parcel tracking number showing Nederland’s and not Greece.
I have no idea what this company is doing. I am very disappointed.

28 de maio de 2024
Avaliação não solicitada
logotipo da Catharsis Brand

Resposta da Catharsis Brand

Hi Anna! In your email you will find all the shipping information of your order. If we can help you, please write to us in the thread so we can give you an immediate response.
We are sorry for any inconvenience caused.

Avaliado com 5 de um total de 5 estrelas

Great customer service!

Great customer service!
The items I had first ordered did not fit me well.Thanks to the prompt handling of the customer service I was able to exchange my products easily. Many thanks!

10 de abril de 2024
logotipo da Catharsis Brand

Resposta da Catharsis Brand

Hi Daniëlle! We are delighted to have been able to help you.

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