The caviar, smoked salmon and truffles were all good Quality and very much enjoyed. When there was an issue with the shipping, I reached out and they insured that it reached me in time for my gatherin... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Easy ordering experience and then a prompt phone call to verify shipping details! Order arrived in less than 24 hours, and to Saskatchewan. Another call to verify I received the shipment, right after... Ver mais
A empresa respondeu
Ordered for the first time through CaviarHub and the whole process was stellar! We ordered mid afternoon and our package arrived in less than 24 hours. The packaging itself was super and the product... Ver mais
A empresa respondeu
My order not only showed up with the ice pack completely melted but the caviars were HOT. Threw it out straight away, did not even attempt to try it. Wouldn't recommend this site at all. I think eithe... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
CaviarHub is Canada's premium online destination for sturgeon caviar, red caviar, fish roe, and truffle products. Discover our carefully curated selection of fine caviar and truffle products perfect for any occasion and for any budget. Whether you need Beluga or Ossetra black caviar for a sophisticated party or salmon roe to spruce up your next dish, CaviarHub has you covered. Get personalized white glove service and 1-Day shipping on all orders, guaranteed to arrive fresh and cold.
Informações de contato
Montreal, Canadá
- 1-888-898-4035
- support@caviarhub.ca
- caviarhub.ca
4,5
Excelente
175 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service
Everything arrived neatly packaged, and the staff were incredibly helpful and supportive throughout the process.
2 de fevereiro de 2026
Resposta de CaviarHub - Caviar & Gourmet Food
Hi Naya,
Thank you so much for your review and kind words. We look forward to serving you again soon!
Great Product
Great Product! I live in a smaller city in south western Ontario but delivery was prompt. Was hoping for a tin like in all the ads, but it came in a glass jar...less appealing. Will order from them again!
29 de janeiro de 2026
Resposta de CaviarHub - Caviar & Gourmet Food
Hi Christian,
Thank you so much for the kind words — we’re delighted to hear you enjoyed the product and that delivery was smooth, even outside a major centre.
Just to clarify on the packaging: all of our 28g formats are packed in glass jars, while our 30g, 50g, and 100g formats are typically packed in traditional tins. On occasion, 50g formats may also be packed in jars, depending on availability. That said, if you have a strong preference for a tin, our team is always happy to accommodate whenever possible — simply reach out to us before or after placing your order, and we’ll take care of it.
We truly appreciate the feedback and look forward to serving you again soon.
wonderful store
I loved everything from the ease of ordering on the website to receiving the goods. Delivery was on time. The product is high quality and very tasty. Thank you very much. I think I will always order from here.
26 de janeiro de 2026
Resposta de CaviarHub - Caviar & Gourmet Food
Hi Nina,
Thank you so much for your review and kind words. We look forward to serving you again soon!
Amazing customer service!
29 de dezembro de 2025
Resposta de CaviarHub - Caviar & Gourmet Food
Hi Jen,
Thank you for your review! We look forward to serving you again soon!
Tout le processus a été simple
Tout le processus a été simple : commande, confirmation de la commande et suivi, délai de livraison.
J'ai apprécié la qualité des produits.
8 de dezembro de 2025
Resposta de CaviarHub - Caviar & Gourmet Food
Bonjour MDG,
Merci beaucoup pour votre excellent retour ! Nous sommes ravis d’apprendre que l’ensemble du processus — de la commande à la livraison — s’est déroulé simplement et à votre satisfaction.
Votre appréciation de la qualité de nos produits nous touche tout particulièrement. Merci de nous avoir fait confiance, et au plaisir de vous servir à nouveau très bientôt.
Great product
31 de dezembro de 2025
Resposta de CaviarHub - Caviar & Gourmet Food
Hi Joshua,
Thank you for your review, and thank you for your new order!
We wish you a very happy New Year :)
Good experience
Customer service representative was quick to respond, very polite. He was detailed with his explanations with helped educate me on the product and keep me anxiety at ease. Product was delivered quickly and in good shape. Overall great experience.
28 de dezembro de 2025
Resposta de CaviarHub - Caviar & Gourmet Food
Hi Sylvie,
Thank you for your review and kind words :) We wish you a very happy New Year and look forward to serving you again soon!
Resposta de CaviarHub - Caviar & Gourmet Food
Bonjour JF,
Merci beaucoup pour votre commentaire. Nous sommes ravis d’apprendre que tout s’est bien déroulé et que nos produits vous ont plu. Au plaisir de vous servir à nouveau très bientôt!
First time ordering
First time ordering, and only second time having caviar. Quick delivery and it was delicious! Put it on crackers with crème fraiche & oysters. Will be ordering again in larger quantities in the future.
29 de dezembro de 2025
Resposta de CaviarHub - Caviar & Gourmet Food
Hi Spencer,
Thank you for your review and kind words. We're delighted to hear that you enjoyed your order and look forward to serving you again soon!
Outstanding customer service!
Outstanding customer service! From input to caviar selection all the way though to following the delivery closely!
29 de dezembro de 2025
Resposta de CaviarHub - Caviar & Gourmet Food
Hello!
Thank you for your review and kind words, and thank you for sharing pictures of your beautiful NYE caviar platter. We look forward to serving you again soon!
Resposta de CaviarHub - Caviar & Gourmet Food
Hi Nadiia,
Thank you for your review. We hope to serve you again soon and wish you a happy New Year :)
WOW!
J'avais fait une erreur sur l'adresse de livraison. Il m'ont confirmé la correction par courriel et m'ont aussi appelé pour confirmer le changement et la date de livraison. Excellent service, livré en 48 heures et d'excellents produits d'une qualité hors norme. Bravo!
28 de dezembro de 2025
Resposta de CaviarHub - Caviar & Gourmet Food
Bonjour Patrick,
Merci beaucoup pour votre commentaire et vos bons mots. Nous sommes ravis d’apprendre que tout s’est bien déroulé et que nos produits vous ont plu. Au plaisir de vous servir à nouveau très bientôt!
Resposta de CaviarHub - Caviar & Gourmet Food
Hi Sonia,
Thank you for your review! We hope you had lovely holidays and look forward to serving you again soon!
Excellent product
Excellent product, arrived in a speedy time, communication was good & efficient Thanks
28 de dezembro de 2025
Resposta de CaviarHub - Caviar & Gourmet Food
Hi Dean,
Thank you for your review and kind words. Wishing you a very happy New Year, and look forward to serving you again soon!
Resposta de CaviarHub - Caviar & Gourmet Food
Hi J,
Thank you so much for your review. We're delighted to hear that you enjoyed our famous salmon roe!
We hope to serve you again soon and wish you a happy New Year!
Best experience, great company.
Company provided what they advertised. A great product that shows up on time and very cold. The caviar flavors were phenomenal. My wife is now a big caviar fan.
31 de dezembro de 2025
Avaliação não solicitada
Resposta de CaviarHub - Caviar & Gourmet Food
Hi Mike,
Thank you so much for your review and kind words. We wish you a very happy New Year and look forward to serving you and your wife again soon!
First order but will not be the last!
Ordered for the first time through CaviarHub and the whole process was stellar! We ordered mid afternoon and our package arrived in less than 24 hours. The packaging itself was super and the product very protected and well cushioned and cold. We enjoyed our caviar for Christmas breakfast. It was delightful. Very fresh and glistening. All together a great experience. Plus always had a prompt and helpful response through email as well.
Perfect!
25 de dezembro de 2025
Avaliação não solicitada
Resposta de CaviarHub - Caviar & Gourmet Food
Hi Elizabeth,
Thank you so much for your review and kind words. We hope to get the opportunity to serve you again soon :)
Loved receiving our well packed caviaar…
Loved receiving our well packed caviaar making out celebration just perfect!!
24 de novembro de 2025
Resposta de CaviarHub - Caviar & Gourmet Food
Hi Elsabe,
Thank you so much for your review! We're honoured to have been a small part of your celebration :)
Wishing you very happy holidays and a happy New Year!
Excellent quality product and outstanding service
Excellent quality product and outstanding service!
The product is of very high quality and exactly as described. Shipping was fast — I received my order in just two days. The team is honest, professional, and truly trustworthy. I am very satisfied with my purchase and would definitely recommend them to others.
24 de novembro de 2025
Resposta de CaviarHub - Caviar & Gourmet Food
Hi Ecaterina,
Thank you so much for your review and kind words! We hope you had a great holiday season and wish you a very happy New Year:)
Caviar not fresh
17 de novembro de 2025
Resposta de CaviarHub - Caviar & Gourmet Food
Bonjour Nancy,
Nous sommes sincèrement désolés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes. La satisfaction de nos clients et la qualité de nos produits sont au cœur de nos priorités.
À la suite de votre message, notre équipe a pris le temps d’examiner la situation avec vous et de vous fournir des explications détaillées, tout en vous proposant une solution afin de corriger la situation. Malheureusement, nous comprenons que cela n’ait pas répondu à vos attentes.
Nous tenons à préciser que tous nos caviars sont conservés, manipulés et expédiés selon des normes strictes de fraîcheur et de sécurité alimentaire. Nous encourageons toujours nos clients à nous contacter directement afin que nous puissions analyser chaque situation avec soin et transparence.
Nous vous remercions malgré tout d’avoir pris le temps de partager votre commentaire.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.