CaviarHub - Caviar & Gourmet Food Avaliações 175

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The caviar, smoked salmon and truffles were all good Quality and very much enjoyed. When there was an issue with the shipping, I reached out and they insured that it reached me in time for my gatherin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Easy ordering experience and then a prompt phone call to verify shipping details! Order arrived in less than 24 hours, and to Saskatchewan. Another call to verify I received the shipment, right after... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered for the first time through CaviarHub and the whole process was stellar! We ordered mid afternoon and our package arrived in less than 24 hours. The packaging itself was super and the product... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

My order not only showed up with the ice pack completely melted but the caviars were HOT. Threw it out straight away, did not even attempt to try it. Wouldn't recommend this site at all. I think eithe... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empório Gourmet
  2. Produtor de Alimentos
  3. Fornecedor de Produtos Alimentícios
  4. Atacadista de frutos do mar

Escrito pela empresa

CaviarHub is Canada's premium online destination for sturgeon caviar, red caviar, fish roe, and truffle products. Discover our carefully curated selection of fine caviar and truffle products perfect for any occasion and for any budget. Whether you need Beluga or Ossetra black caviar for a sophisticated party or salmon roe to spruce up your next dish, CaviarHub has you covered. Get personalized white glove service and 1-Day shipping on all orders, guaranteed to arrive fresh and cold.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

175 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Everything was so easy for ordering

Everything was so easy for ordering . Package was delivered on time and very well packed

8 de dezembro de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Jacques,

Thank you for your review! We hope you enjoy your order and look forward to serving you again soon!

Happy holidays :)

Avaliado com 5 de um total de 5 estrelas

Very good experience!

All experience was very good. Product was good and arrived on time! Will be buying again! Thanks!

1 de dezembro de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Aleksandar,

Thank you for your review! We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Great

Great. Loved the taste and fresh

3 de novembro de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Gina,

Thank you for your review! We look forward to serving you again soon :)

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery, accurate shipping updates. Excellent product description and value.

26 de novembro de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Zoe,

Thank you for your review and kind words! We look forward to serving you again soon :)

Avaliado com 5 de um total de 5 estrelas

Delicious caviar and very fast shipping

Very delicious kaluga caviar and black truffle oil. Received my order the very next day and was nicely packaged with a cold pack. Will order again soon for my Christmas party :)

17 de novembro de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Michaela,

We're delighted to hear that you enjoyed your Kaluga caviar and black truffle oil! We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Excellent.

Excellent quality .
Excellent communication and delivery timelines.

24 de novembro de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Lina!

Thank you for your review and kind words :) We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Quick Delivery and High Quality

Delicious, wonderful quality and shipped extremely fast.

20 de outubro de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Fiona,

Thank you for your review. We're so delighted to hear that you loved your order, and look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Thank You!

Great customer service - super fast shipping. Very happy with quality of product (we got the white sturgeon)

8 de outubro de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Ali!

Thank you for your review :) We're so happy you loved your order and look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Jerky and truffle OMG so good

Ordered a bunch of Jerky and truffle paste and this stuff is like crack, OMG so good, would highly recommend!

10 de novembro de 2025
Avaliação não solicitada
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Dan,

Thank you for your review. We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Two Thumbs Up

Products arrived as advertised and the service/communication from the team was fantastic when part of my order was out of stock.

25 de agosto de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Jeff,

Thank you for your review. We appreciate your patience while we fulfilled your order :)

We look forward to serving you again soon!

Avaliado com 5 de um total de 5 estrelas

Fast shipping

Fast shipping, great quality

7 de julho de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Kendra,

Thank you so much for your review! We look forward to serving you again soon :)

Avaliado com 2 de um total de 5 estrelas

Incorrect order

I order 2 nacre spoons and i received Just one.

25 de junho de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Bonjour Annie,

Merci pour votre commentaire. En examinant votre commande, nous constatons que vous n'avez commandé qu'une seule cuillère.

Nous avons pris la liberté de vous renvoyer le récapitulatif de votre commande afin que vous puissiez voir qu'une seule cuillère a été commandée :)

N'hésitez pas à nous contacter si vous avez des questions !

Avaliado com 4 de um total de 5 estrelas

Great product I would just suggest a…

Great product I would just suggest a better packing set up the product came not quite cool enough in sealed bag left on our porch with small ice pack you need to use better ice packs in box set up for the quality or product shipping.

21 de julho de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Deyzi,

Thank you for your review! Your feedback will be shared with our team to further improve our deliveries in the future. We look forward to serving you again soon!

Avaliado com 1 de um total de 5 estrelas

Order arrived leaking

Order arrived with open jar that leaked everywhere. Had to throw away the whole order

21 de julho de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Karin,

Thank you for your review. We see that our team tended to your concern right away and issued you a full refund given the circumstances.

Again, please accept our most sincere apologies for the way your order was handled by our shipping partner.

Please do not hesitate to contact us should you need anything else

Avaliado com 5 de um total de 5 estrelas

Edited

The caviar arrived spoiled from being delivered on a hot day. Sadly I didn't get to try how good it was but the customer service was great so I'll definitely try again. They fixed the situation for me and I appreciate it since it wasn't their fault, just bad luck with the weather. I will definitely try ordering again on a way colder month.

17 de julho de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Marami,

Thank you for your review. We are very sorry to hear that you got sick, that is extremely unusual especially given that the order was delivered in under 24 hours.

One of our team members will call you to get a better understanding of the situation and to help make this situation right for you.

We look forward to speaking with you!

Avaliado com 5 de um total de 5 estrelas

Excellent service de livraison et…

Excellent service de livraison et surtout excellent produit!

14 de julho de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Bonjour Véronique,

Merci pour votre commentaire. Nous nous réjouissons de pouvoir vous servir à nouveau bientôt !

Avaliado com 1 de um total de 5 estrelas

It will be warm when u receive it

Expensive and poor delivery service

8 de julho de 2025
logotipo da CaviarHub - Caviar & Gourmet Food

Resposta de CaviarHub - Caviar & Gourmet Food

Hi Beetha,

Thank you for your review. We would be very grateful if you could share more information about your experience.

We see that your order was delivered in exactly 24 hours and that our team responded to your support request within a few hours.

We look forward to hearing from you!

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