Dangerous product almost causing a house fire, 20 days later still unresolved and only offering to replace a plug, nevermind the damage caused! Give timelines they don’t stick to and little customer... Ver mais
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Veja o que dizem as avaliações
I decided to replace the cartridge in my leaking mixer tap. I removed the said cartridge and took it to several specialist plumbing suppliers, all of whom were unable to help, as they did not have the... Ver mais
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I cannot praise this company highly enough. I had an issue with my induction hob, the help desk person was a dream to speak with and promptly arranged for an engineer to visit. The engineer c... Ver mais
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CDA have been great, purchased a new electric hob for a great price. Had some issues during installation and called them and they sent an engineer out straight away. The issue was fixed very quickly,... Ver mais
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Detalhes da empresa
Sobre The CDA Group Ltd.
Escrito pela empresa
British heritage since 1991
Founded in Nottinghamshire, England in 1991, CDA have built a reputation for affordable, stylish, ingenious and award-winning kitchen appliances that consistently deliver great results. Our British heritage remains strong with a Nottinghamshire head office and a local workforce.
Customer care
We have our very own UK based Customer Care team at our Nottinghamshire head office, made up of highly knowledgeable and experience people on hand 6 days a week to support you throughout the lifetime of your product. We are proud that our service teams pursue continuous improvement, with independent reviews from genuine customers closely monitored and feedback actioned, with the goal of always delighting you, our customer.
Ingenious products
CDA products are designed and tested by a team of some of the UK’s most experienced appliance experts, drawing inspiration from around the world to create products exclusively for British and Irish kitchens.
Quality and warranty
Our products are subject to stringent quality controls with our on-site testing laboratory ensuring only safe, reliable products are brought to market. This confidence in quality is backed by our free 5 year parts and 2 year labour warranty to give you complete peace of mind.
Informações de contato
The CDA Bulding, Harby Road, Langar, Nottinghamshire, NG13 9HY, Reino Unido
- 01949 862012
- customer.care@cda.co.uk
- cda.co.uk
4,1
Muito Bom
7 mil avaliações
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cda oven experience
We have had our cda oven only 9 months and it broke. Which was very disappointing. However the repair service was brilliant only had to wait a week and the worker was very quick. He was also very informative
4 de março de 2026
Resposta da The CDA Group Ltd.
Good Morning,
I'm sorry to hear you experienced issues so early on, I'm glad to hear this has now been resolved.
Thank you for sharing your feedback regarding your positive experience with our engineer, we really appreciate it.
Very friendly and Efficient.
From the first moment of contact, They have been in touch. They have given me all the relevant information of what I needed to do to sort the problem out.
They were very friendly and efficient and I am awaiting their visit to hopefully fix our Microwave.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da The CDA Group Ltd.
We're delighted that you are impressed with our aftercare. Thanks so much for taking the time to share your feedback.
exellent service
6 de março de 2026
Resposta da The CDA Group Ltd.
Good Morning,
Thank you for the wonderful feedback.
We take pride in reading such a glowing review about our service and we are really pleased we could help.
Shocking service
Shocking service, took a week and a half to come out and look to say it’s knackered and we need a new fridge freezer , but you are 2 months out of the 2yr warranty! So no plan in place and paid engineer £170 for the privilege ! Bad communication throughout and just want it sorted as have no fridge !
5 de março de 2026
Avaliação não solicitada
Resposta da The CDA Group Ltd.
Good Morning,
Thank you for your feedback, I'm sorry to hear that your repair journey has not been positive.
I have sent you a request via Trustpilot to request some further information so i can into this.
Resposta da The CDA Group Ltd.
Thank you for the positive feedback. It means a lot to us & will be shared with our team who looked after you.
Engineer turned up when he was supposed…
Engineer turned up when he was supposed to, worked clean and tidy, no fuss, sorted 👍
5 de março de 2026
Resposta da The CDA Group Ltd.
Good Afternoon Julie,
I was pass on your compliments to our Service Partner Pacifica.
Could not be in twice for the engineer…
Could not be in twice for the engineer due to work and he was so understanding.
2 de março de 2026
Resposta da The CDA Group Ltd.
Good Afternoon Joan,
We do try and be as flexible as possible so thank you for sharing your experience with us.
Your engineer sorted the problem with a…
Your engineer sorted the problem with a new fan, unfortunately it is still the same. The engineer explained what might happen and was very helpful.
27 de fevereiro de 2026
Resposta da The CDA Group Ltd.
Good Afternoon Mrs Philips,
I am pleased that the engineer explained why your appliance might be a bit noisy so thank you for your feedback.
Resposta da The CDA Group Ltd.
Thank you for your post
Highly recommended company.
Problem delt with from gent on telephone to workman coming to house, all very professional and polite.
4 de março de 2026
Resposta da The CDA Group Ltd.
Good Afternoon Charles,
Thank you very much for your feedback. Harry your Case Handler and Danny the engineer that looked after you will be delighted
3rd time element has gone in 2.5 years…
3rd time element has gone in 2.5 years just don’t think this is acceptable. So disappointed a brand new building a brand new cooker 🤷♀️. Was without an oven again for over 5 days. Staff at end of phone pleasant as was engineer. But not at all happy with CDA product. Think I should be offered a new cooker if the element goes again clearly a fault.
4 de março de 2026
Resposta da The CDA Group Ltd.
Good morning Jane,
Thank you for your much valued feedback.
I'm so sorry to hear of the reoccurring issue you have a experienced with your CDA oven, I can completely understand how frustrating this must of been.
I can see our engineer attended yesterday to resolve this, if you have any future problems please do contact us directly on 01949862012 so the history can be reviewed.
Answered my problem quickly and put me…
Answered my problem quickly and put me in touch with an engineer
3 de março de 2026
Resposta da The CDA Group Ltd.
Good morning Sheena,
Thank you for your wonderful review. We're thrilled to hear your repair was arranged quickly & efficiently.
Resposta da The CDA Group Ltd.
Good morning,
Your kind words mean a lot to us and we appreciate your 5* star review, thank you.
Resposta da The CDA Group Ltd.
Good morning,
We're happy to hear that you had a great experience & we appreciate your positive feedback regarding the appointment process & engineer's visit.
Thank you for your kind comments
I have a Nancy Dark Skies Bottle…
I have a Nancy Dark Skies Bottle Chiller and it is an excellent product. The delivery company were very good. The product looks fantastic and chills drink just to the right temperature.
1 de janeiro de 2026
Avaliação não solicitada
Resposta da The CDA Group Ltd.
Good morning Stephen.
Thank you for your feedback. We’re delighted to hear that your impressed with your CDA Nancy wine cooler.
Great service and very quick response…
Great service and very quick response fixing the issue.
2 de março de 2026
Resposta da The CDA Group Ltd.
We appreciate you sharing your experience! We're happy to hear that our team was able to resolve the issue quickly. Thank you for your feedback.
The technician did a good job
The technician did a good job. But booking him was a pain!
2 de março de 2026
Resposta da The CDA Group Ltd.
Good Afternoon,
I am sorry that you had some issues with the engineer call out I can see we did have some problems getting hold of the part that was required to complete your repair.
Resposta da The CDA Group Ltd.
Thank you David for your review . I will pass your feedback onto Andrew the engineer that looked after you.
Fantastic
Fantastic, from reporting my issue to having someone sent out to fix my overnight within a week
20 de fevereiro de 2026
Resposta da The CDA Group Ltd.
Good Afternoon,
Thank you so much for your feedback and for your lovely comments.
Great service
It was all good except didn’t understand why I had to find proof of purchase (it was part of a fitted kitchen installation by an external contractor) when I had already registered the appliances after instillation. Apart from this everything was 5 star.
26 de fevereiro de 2026
Resposta da The CDA Group Ltd.
Good Afternoon Mrs Groves,
I am sorry that we asked you for your proof of purchase we do request this if the manufacturing date of your appliance sits outside of the warranty date.
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