The service itself was great. Experienced technician, did a thorough job. Scheduling is bad, only got a date, no time frame and told would get a notice on the day before that didn't happened. Nonide... Ver mais

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Veja o que dizem as avaliações
Service itself on the day was very good. However, the booking and confirmation experience was not great. I booked it online initially, paying in advance. I missed their initial call back. I rang back... Ver mais
Very excellent service, the engineer where fast and precise in his installation , replace all the filters quickly and safely. I have one note that if you can book your visit by your self on the web... Ver mais
I contacted Culligan last Thursday to book a service for our water softener. An appointment was made for Monday 19th before lunch. On Friday, at 8.09 a.m. I received a text message telling me that the... Ver mais
Detalhes da empresa
- Purificadora de água
- também em
- Fonte de Água Potável
- Fornecedor de equipamento para abrandamento da água
- Fornecedor de filtros
- Fornecedor de refrigerador de água
- Fornecedor de tratamentos para água
Escrito pela empresa
Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Informações de contato
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Irlanda
- 093 60705
- info@celticwatersolutions.ie
- celticwatersolutions.ie
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Very professional and polite engineer…
Very professional and polite engineer turned up exactly when he said and was very efficient. Only tiny gripe was leaving the old filter for us to dispose of.
All team and customer service are very…
All team and customer service are very helpful with service.
Prompt, Efficient
The service provider was prompt, efficient and friendly. I have used this service several years now and will continue to do so.
Curb side salt delivery for an OAP?
Not notified of delivery . Curb side delivery only? I never heard of this, a new way of to save money at customer expense. I am left with a large pallet with no way to dispose of it, in my front garden! I paid €20 for delivery, an absolutely disrespectful, disgraceful service by Culligan’s.
The Company was professional and…
The Company was professional and reliable, the unit was fitted on the day and time as promised.The technician was very courteous and efficient.
Thank you
I've been holding for over an hour,I…
I've been holding for over an hour,I had to cancel a booked appointment 3wks ago and let them organise one to suit when I had time off work over oct BH week,and after holding I'm now told no one can get to me till the following week 2nd Nov so it's a day off work at my expense waiting around for the service person to call,as for the operator who took 10mins to find my appointment 🤔
Communicating with customer
Engineer to arrive between 1 and 4pm - recd call at 3.20 cancelling - had to phone following day to rearrange and agreed Tuesday 20/10 - got call at 08.55 to rearrange for Wednesday 21/10- informed Culligan I had agreed call for today - engineer arrived and completed service this morning- must consider in future that not all customers can waste a day waiting in to no avail.
Engineer was very good and no delay in doing service
Service not completed.Service man…
Service not completed.Service man unable to fill water tank with air. Advised his equipment was not operational.
Our problem was dealt with promptly by…
Our problem was dealt with promptly by Paul. It happenrd when we had a water outage for over 24hrs. The machine ,it seems got cloged up and was making a terrible noise,this was a Thursday,Paul came on the Monday and changed the filters. All working now. Many thanks, G.& M O'Rourke.
Delivery driver
The driver just leave the salt outside my house,I have to bring the salt inside myself, and the driver said they won’t take back the wooden pallet, it’s a big pallet, where should I bin them? I won’t order anymore from your company.
was quick and responsive
was quick
didn't take the old filter as they used to do it before
Very easy to deal with and very helpful
The operator Klaidas was very helpful…
The operator Klaidas was very helpful and polite, answering all our questions
Our engineer DJ was a gentleman very…
Our engineer DJ was a gentleman very efficient and professional.
Still waiting for call back to schedule…
Still waiting for call back to schedule service. I missed a call, rang back and left a message but have heard nothing since
Very excellent service
Very excellent service, the engineer where fast and precise in his installation , replace all the filters quickly and safely.
I have one note that if you can book your visit by your self on the website rather waite too long on the phone for soemone to answer you and book you.
I contacted Culligan last Thursday to…
I contacted Culligan last Thursday to book a service for our water softener. An appointment was made for Monday 19th before lunch. On Friday, at 8.09 a.m. I received a text message telling me that the service was booked for later that day. The engineer arrived around 9.30 a.m. Fortunately we were still at home so the service was completed. It seems to me that there is some issues in the communication systems in the company to avoid confusion. The service engineer was told one thing and I was told different.
Extremely quick delivery
Extremely quick delivery. And delivery driver very pleasant and helpful.
Great customer service
Great customer service, quick response and installation arranged, great communication at every step. The engineer Vladimir arrived timely and was professional, polite and very helpful making sure the unit fits in the cabinet of my choice and I know how to use it. I highly recommend this company.
I have rang 6 times and have been…
I have rang 6 times and have been disconnected each time, plus I have paid 180 euros for a service on my water softener nearly 2 weeks ago, with no account on what and when it would be done.
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