The service itself was great. Experienced technician, did a thorough job. Scheduling is bad, only got a date, no time frame and told would get a notice on the day before that didn't happened. Nonide... Ver mais

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Veja o que dizem as avaliações
Service itself on the day was very good. However, the booking and confirmation experience was not great. I booked it online initially, paying in advance. I missed their initial call back. I rang back... Ver mais
Very excellent service, the engineer where fast and precise in his installation , replace all the filters quickly and safely. I have one note that if you can book your visit by your self on the web... Ver mais
I contacted Culligan last Thursday to book a service for our water softener. An appointment was made for Monday 19th before lunch. On Friday, at 8.09 a.m. I received a text message telling me that the... Ver mais
Detalhes da empresa
- Purificadora de água
- também em
- Fonte de Água Potável
- Fornecedor de equipamento para abrandamento da água
- Fornecedor de filtros
- Fornecedor de refrigerador de água
- Fornecedor de tratamentos para água
Escrito pela empresa
Culligan Consumer Products Ireland is a leading provider of water treatment and hygiene solutions, offering a broad portfolio of products, services and expertise to support residential, commercial, and industrial customers. From our humble beginnings, we’ve grown into Ireland’s leading water softening and filtration businesses through our commitment to quality products & services. Our innovative solutions have earned us the trust of leading government institutions, hospitals, hotels, educational institutes, food producers, nursing homes, facilities management and breweries in the region. We have an ongoing commitment and focus on providing personalised service that earns the ongoing loyalty of our customers. Every day, hundreds of families and businesses rely on us as their trusted advisor to help them meet their water needs.
Informações de contato
Unit 24, N17 Business Park, Galway Road, Tuam, H54DA39, Galway, Irlanda
- 093 60705
- info@celticwatersolutions.ie
- celticwatersolutions.ie
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Resposta da Culligan Consumer Products Ireland Ltd
I feel the customer service needs…
I feel the customer service needs improvement, I have said I’m not available until after 3 on numerous occasions and make my appointment then the morning if my appointment get a message from the technician to say he will be with me in the morning, this has happened more than once and then I need to get back on to book another appointment it’s just to change a water filter which takes 5 mins but the effort the office does not seem to be letting the guys doing the work know I’ve requested an appointment after 3. I’ve also had appointments cancelled last minute and no shows very frustrating. No issues with the job once it finally gets done and all the guys that have been to my house have been very professional and nice.

Resposta da Culligan Consumer Products Ireland Ltd
Left with no water for over 24 hours…
Left with no water for over 24 hours and still awaiting someone to come a look at the issue. No water since a service by your company.

Resposta da Culligan Consumer Products Ireland Ltd

Resposta da Culligan Consumer Products Ireland Ltd
The salt came quickly however I note it…
The salt came quickly however I note it came on a large wooden pallet which is impractical for a retail client. I’ve now no way of easily disposing of it. Also two of the bags were burst on nails in the pallet

Resposta da Culligan Consumer Products Ireland Ltd
Very good
The technician did the installation yesterday. Very goodexperiencee with the company overall so far

Resposta da Culligan Consumer Products Ireland Ltd

Resposta da Culligan Consumer Products Ireland Ltd
Professional staff easy to deal with
The service from start to finish was great, explained what was happening , no problems. Friendly staff. Quick to fit

Resposta da Culligan Consumer Products Ireland Ltd
Annual service
Got the annual service carried out and always find the engineers professional and friendly.

Resposta da Culligan Consumer Products Ireland Ltd
The person who attend me for service…
The person who attend me for service was very polite, friendly,professional and nice person. Did the job very nicely.

Resposta da Culligan Consumer Products Ireland Ltd
Overpriced and poor service.Offered to…
Overpriced and poor service.Offered to pay in cash.The fitter said he doesn't take cash,only credit card.I only use cash.Im a 84 year old pensioner.
Cr

Resposta da Culligan Consumer Products Ireland Ltd
Very knowledgeable and polite engineer
Very knowledgeable and polite engineer, cleaned as he went , , really impressed

Resposta da Culligan Consumer Products Ireland Ltd
Early morning appointment and cheerful…
Early morning appointment and cheerful operative

Resposta da Culligan Consumer Products Ireland Ltd
Prompt service at time arranged.
Prompt service at time arranged.
Arrived
Did service
Changed filter.
Didn't have coffee.
And went on to his next job.

Resposta da Culligan Consumer Products Ireland Ltd
Great service with friendly service…
Great service with friendly service engineers.

Resposta da Culligan Consumer Products Ireland Ltd
The technician who came to the house to…
The technician who came to the house to carry the service was excellent, but my experience in dealing with your office was disappointing.

Resposta da Culligan Consumer Products Ireland Ltd
I requested a certificate urgently for…
I requested a certificate urgently for the service to have for an Audit. That was not forthcoming. I asked to be invoiced a certain way that was ignored.
So a fail this time folks.
Not acceptable to ignore a customer's requirements.

Resposta da Culligan Consumer Products Ireland Ltd
The maintenance man arrived on time…
The maintenance man arrived on time after phoning in advance, serviced the water softener and explained any queries o had

Resposta da Culligan Consumer Products Ireland Ltd
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