Christian was amazing. He was able to figure out my issue and solve it rather quickly and even made a note in my file so it hopefully isn’t a problem in the future. However the credit card and app ar... Ver mais
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Veja o que dizem as avaliações
taking my payment with out issues but I have other credit cards that don't change a fee for paying with a debit card same day
Sweet rep. Very responsive. When I indicated I was having difficulty understanding her, she slowed down her speech and spoke slowly and enunciated her words more clearly and did it WITHOUT attitude or... Ver mais
A empresa respondeu
Ida I believe her name was. She was able to answer my questions without issues. I called about 1 account and asked if she can check on another and she did without hesitation. This is why I love Ceru... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Cerulean Mastercard®, issued by The Bank of Missouri, comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Cerulean Mastercard®
Escrito pela empresa
- Leave us a review
- Have a Cerulean Mastercard®? Leave us your feedback!
Informações de contato
Estados Unidos
- (866) 449-4514
- ceruleancardinfo.com
4,7
Excelente
7 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Helped my issue
17 de abril de 2026
Was very helpful and explained to me…
Was very helpful and explained to me exactly what was going on and why
16 de abril de 2026
customer service
16 de abril de 2026
Absolutely the worst Customer Service…
Absolutely the worst Customer Service ever ! I called 3 different times and 3 different foreign customer service representatives that had the worst accent ever . Their English was beyond comprehension . Then they transfer me to a Supervisor , Antonio Victorio , Employee ID anvictor . He spoke English like a pre schooler practicing a 3rd language . Listen … this is a waste of the customer’s time. Putting a non English person who speaks English poorly at best into the role of a customer service representative is the ultimate disrespect of a customer ! It means that you at Card Services and/or the Bank of Missouri value money over Good Customers . This is not a paragon for success . What should have taken 60 seconds or less cost you the company over 25 minutes of time , and in those twenty-five minutes all that you managed to accomplish was to take a Good Loyal Transactional Customer and turn him into someone that does not ever want to do business with you again.
16 de abril de 2026
Avaliação não solicitada
Christian was amazing
Christian was amazing. He was able to figure out my issue and solve it rather quickly and even made a note in my file so it hopefully isn’t a problem in the future. However the credit card and app are absolutely terrible and as soon as I get it paid off again I’m canceling it. Didn’t realize how bad it was until lately so I’m not sure if it’s new changes or if I’m just now noticing.
15 de abril de 2026
Was very polite
Was very polite
Helped me with everything I needed
Was easy to understand as well
Yay!
15 de abril de 2026
Great customer service!
15 de abril de 2026
The Representative was very helpful and…
The Representative was very helpful and helped me with exactly what I needed.
15 de abril de 2026
TRACY is 5 STAR
TRACY, the customer support rep. was Very friendly and professional ... she answered all my questions, and was a pleasure to speak with. 5 STARS for Tracy!
15 de abril de 2026
taking my payment with out issues but I…
taking my payment with out issues but I have other credit cards that don't change a fee for paying with a debit card same day
14 de abril de 2026
Excellent customer service help and…
Excellent customer service help and went above and beyond.
14 de abril de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
PERFECTLY UNDERSTAND THE PROBLEM I…
PERFECTLY UNDERSTAND THE PROBLEM I DIDN'T HAVE TO REPEAT MYSELF. PROBLEM WAS SOLVED
13 de abril de 2026
Resposta de Cerulean Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Resposta de Cerulean Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Resposta de Cerulean Mastercard®
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Representative was very helpful
Representative was very helpful, professional and friendly. It was a pleasure speaking with her.
13 de abril de 2026
Resposta de Cerulean Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
She was very kind of
She was very kind, very professional I would. She’s a good worker. Thank you.
13 de abril de 2026
Resposta de Cerulean Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Resposta de Cerulean Mastercard®
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
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