Fabulous service from Tess & Kirsty. Everything was explained well & it all went smoothly, 100% stress free. I’ve gone from stressing over not having any signal or data from my previous provider to ha... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I can’t stress enough how lucky I feel to have my account manager Neal Evans, anytime I have needed anything sorting out he just takes care of it every time without any hassle or stress which is so ha... Ver mais
A empresa respondeu
Ashleigh is extremely helpful and kind, and has made any issues I’ve dealt with feel safer with her care
Ashleigh is very friendly, knowledgable, patient and thorough in resolving my issues on more than one occasion. She has returned calls and followed through on each issue until I was totally satisfied... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Informações de contato
The Stalls Shifnal Manor, TF119PB, Shifnal, Reino Unido
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,7
Excelente
199 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Multiple spam calls to my personal…
Multiple spam calls to my personal number.
I have never given them permission to call me, and despite me blocking their number, their robocaller always leaves a voicemail which I can do nothing about.
19 de março de 2024
Avaliação não solicitada
So far my experience has been faultless…
So far my experience has been faultless and I would be very happy to recommend Chadwell.
7 de março de 2024
Avaliação não solicitada
Resposta da Chadwell Telecom
Hi Polly,
Its great to hear your happy! Remember we do operate a refer a friend scheme, so if you would like to make a referral, or require anything else please do contact us.
Our team are available on 0330 043 2006 or by email to support@chadwelltelecom.co.uk
Kind regards,
Joe @ Chadwell
Scam callers call unsolicited three…
Scam callers, I'm receiving an unsolicited call three times a week. Googling the number will give you results that they are scammers. Mis-use of GDPR. Ignorant arrogant rude sales staff. Do not trust.
In response to your reply I have had maybe ten calls in the last month. Delete my data.
7 de março de 2024
Avaliação não solicitada
Resposta da Chadwell Telecom
Hi Mr Pheasant,
Firstly thanks for providing the additional details required to locate your record.
I can see from our records, we have placed a total of 2 calls to your mobile number, firstly on the 26th January, then again on 5th March, both this year. After reviewing the initial call you did request for your number to be removed and unfortunately this wasn’t done. This was an error on the part of our agent, for which we sincerely apologise. I can confirm your number was removed, on the second request made 5th March.
I can assure you we are fully GDPR compliant, and a separate email will be sent to you confirming this.
In relation to the attitude of our staff, after listening to both calls, I’m not able to agree with your comments, both agents were polite and courteous at all times, I will however apologise again that your number wasn’t removed on the first request, this has been flagged for additional training.
I’m sorry that this experience has led you to feel you are unable to trust us, but if you would give us a second chance, or would like to discuss this further, please reach out to me directly on 0330 043 2006, or by email to support@chadwelltelecom.co.uk
Kind Regards,
Joe @ Chadwell
Really nice man and very helpful thanks
Really nice man and very helpful thanks
6 de março de 2024
Avaliação não solicitada
Resposta da Chadwell Telecom
Hi Vicky,
Thanks for contacting us this morning. We're always here to help!
If you need further assistance, please contact us on 0330 043 2006, or email support@chadwelltelecom.co.uk
Kind regards,
Joe @ Chadwell
The supplier went out of there way to…
The supplier went out of there way to resolve the issue at hand
1 de março de 2024
Avaliação não solicitada
Resposta da Chadwell Telecom
Hi John,
Thanks for your time eariler, it was a pleasure to speak to you. I'm glad you highlighted the issue so we were able to sort it out!
If you require anything futher, please do give me a call on 0330 043 2006 or reach out to us at support@chadwelltelecom.co.uk
Kind Regards,
Imelda @ Chadwell
Joe Thomas at Sprint always replies to…
Joe Thomas at Sprint always replies to my queries quickly and effecently.
Have used Sprint for many years and the have always found me a good deal.
18 de fevereiro de 2024
Avaliação não solicitada
Great customer service and process made…
Great customer service and process made easy. Very grateful to Joe for sorting it all out.
26 de fevereiro de 2024
Avaliação não solicitada
Resposta da Chadwell Telecom
Hi Susan,
Thanks for your review, its great to hear it was an easy switch.
If you require any assistance, customer service is available on 0330 043 2006.
Kind regards,
The Chadwell Team
Efficient, Professional and Truly Wonderful Service
Efficient and Truly Wonderful professional service from Mike and the Chadwell Team. The personal attention to detail was truly refreshing and i can highly recommend using their services. My business is secured for the future without question. Thank you again Mike personally for all of your support, advice and continued help
23 de fevereiro de 2024
Avaliação não solicitada
Resposta da Chadwell Telecom
Hi Sarah,
Many thanks for taking the time to leave a review, Its great to hear your happy with the service provided, You should already have Mikes direct line, but if you need us, customer service is also available on 0330 043 2006
Kind regards,
The Chadwell Team
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