Fabulous service from Tess & Kirsty. Everything was explained well & it all went smoothly, 100% stress free. I’ve gone from stressing over not having any signal or data from my previous provider to ha... Ver mais
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Veja o que dizem as avaliações
I can’t stress enough how lucky I feel to have my account manager Neal Evans, anytime I have needed anything sorting out he just takes care of it every time without any hassle or stress which is so ha... Ver mais
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UK business with helpful staff and sound advice. Nice knowing the contact numbers are for people in the UK and not call centres abroad. Great company.
A empresa respondeu
Ashleigh is very friendly, knowledgable, patient and thorough in resolving my issues on more than one occasion. She has returned calls and followed through on each issue until I was totally satisfied... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Informações de contato
The Stalls Shifnal Manor, TF119PB, Shifnal, Reino Unido
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,7
Excelente
198 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 48 horas
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Great staff at Chadwell
The staff at Chadwell have been really responsive and helpful. I feel that the service is personal and tailored to my needs. My phone service is good and I’m happy with the price.
Only thing preventing it from 5 stars was the plan.com platform which is a bit clunky and took me a while to log in.
9 de maio de 2025
Resposta da Chadwell Telecom
Hi Darren,
Thank you for taking the time to leave a review. I know you had a few issues with logging into the MYPLAN portal, I was glad I could help and get the issue resolved for you as quickly as I could.
Please feel free to call or email us anytime, as we are always available to help with any technical advice and offer support.
If you have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty Almond
Fantastic communication and help solve…
Fantastic communication and help solve my problem with ease, very grateful.
7 de maio de 2025
Resposta da Chadwell Telecom
Hi Ben,
We are pleased to hear that your technical issue was dealt with quickly and efficiently.
Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help and keep in touch with our customers throughout your contract with us.
We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Stuart @ Chadwell
They were very professional in moving…
They were very professional in moving all my business lines into one account.
2 de maio de 2025
Resposta da Chadwell Telecom
Good morning Elizabeth,
Thanks for our review, we are glad to hear that you are happy.
Please feel free to call or email us anytime, as we are always available for technical advice and support.
If you have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty Almond
Problem resolved
We had some network problems witch Ashleigh and Alys sorted with a helpful and pleasant attitude.
2 de maio de 2025
Resposta da Chadwell Telecom
Hi John,
A huge thank you for taking the time to leave a review.
I'm sorry about the Network Issues.. You were very patient and enabled us to sort the issues out quickly and efficiently.
We are super proud of our customer service and try to do everything we possibly can to fix them as quickly as possible.
If you need anything else, or have any questions, you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards
Alys @ Chadwell
helpful follow-up
Ashleigh sorted out my first problem. I then emailed a follow-up question, which was then answered very quickly, and I am all set. Thanks
23 de abril de 2025
Resposta da Chadwell Telecom
Good afternoon,
Thank you for the review, its great to know that you are satisfied with our services
I am so glad I was able to assist in fixing the problem, with Chadwell you have our full customer support with all technical issue's, we will deal with the Network so you don't have too.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Outstanding. x.
The guys were extremely helpful and went beyond the extra mile to accommodate the unusual conditions of my contracts. Ashleigh was especially outstanding with her knowledge and patience. Thank you x.
24 de abril de 2025
Resposta da Chadwell Telecom
Hi Vince,
It is fantastic to hear you had a seamless experience, thank you for your comment about Chadwell going the extra mile, we truly work very hard to try and make the transfer as smooth as possible for all of our customers, not just at the start of your contract, but throughout.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards
Alys @ Chadwell
Kirsty and her team have been extremely…
Kirsty and her team have been extremely helpful.
Always replying to my emails quickly and sorting out the delivery of our new phones.
24 de abril de 2025
Resposta da Chadwell Telecom
Hi Dawn,
Thank you for taking time out of your Friday to leave a review! Thank you so much for your lovely comments.
Please don't forget to recommend Chadwell, as we offer a refer-a-friend scheme too!
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty @ Chadwell
Good price and customer service
Good price, responded quickly and resolved an initial query
22 de abril de 2025
Resposta da Chadwell Telecom
Hi Darren,
Thanks for the review!
We work hard to offer the best pricing and also offer the best customer experience by providing the very best customer support at the same time, it is great to hear your feedback confirming this!!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Alison @ Chadwell Telecom
Excellent Service
Alys has been most helpful, getting my company a great deal on our mobiles. A quick and simple transition with any questions answered promptly. Would definitely recommend.
22 de abril de 2025
Resposta da Chadwell Telecom
Hi Sophie,
Thanks for the review, it is great to hear that you are satisfied with the pricing and the service you have received, Please don't forget that you have 1-2-1 account management throughout your contract with us.
It is great to hear your happy to recommend us to other businesses, we would love you to take advantage of our refer a friend scheme too!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Alys @ Chadwell Telecom
Chadwell Great Aftersales Service
Chadwell gave a very competitive sim only deal. Their after sales has been brilliant in sorting out issues that I had with accessing the app. I am very happy with the service and would recommend Chadwell highly.
16 de abril de 2025
Resposta da Chadwell Telecom
Hi Vipool,
Thanks you so very much for the outstanding review. We really appreciate you taking the time to leave one.
I hope you have found using the APP as useful as possible, you also have a portal that you can log into please get in touch if you would like help accessing this.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Chadwell are great fantastic customer…
Chadwell are great fantastic customer service and sorted out a new mobile straight away would recommend 100 per cent
16 de abril de 2025
Resposta da Chadwell Telecom
Good morning Kathryn,
Thank you for your lovely review. We take great pride in hearing our customers comments about the service provided, we work hard to make sure it is the best available.
Please do recommend Chadwell, as we offer a refer a friends scheme too !
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Joe @ Chadwell
Helpful and informative
Helpful and informative
Good attention to details
Nothing was too much trouble
10 de abril de 2025
Resposta da Chadwell Telecom
Good morning, Malcom,
Thank you for the review; we appreciate you taking the time.
Please remember you have your personal account manager, and you're entirely right; nothing is too much trouble!
Please don't hesitate to get in touch for any help. You can call Support at 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Ashleigh @ Chadwell
Resposta da Chadwell Telecom
Hi Christopher,
Thank you so much for the review, please don't hesitate to keep in touch.
Don't forget we offer a referral scheme to all of our customers, feel free to mention Chadwell to your friends and family, We offer the very best business telecoms at affordable prices and 1-2-1 Account management and Support.
If you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Ashleigh @ Chadwell
Resposta da Chadwell Telecom
Hi Elliott,
We would like to thank you for your comments. We really appreciate you taking the time to leave some feedback.
If you need anything at all please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Alys @ Chadwell Telecom
Extremely efficient
Extremely efficient, minimum fuss, and great management of the entire process.
Would recommend 10/10
31 de maio de 2024
Resposta da Chadwell Telecom
Hi Simon,
Thank you for the amazing 10/10 review!
It is so important to all of us at Chadwell that every customer has the very best service from start to finish, our aim is to make sure that you are so happy with our services, support and Account Management that you will want to remain with Chadwell for the foreseeable future.
Please don't hesitate to get in touch for any help You can call Support at 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty @ Chadwell
Friendly and helpful service
4 de abril de 2025
Resposta da Chadwell Telecom
Good morning,
We appreciate the review, we are please your happy with our customer service and support.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Very helpful.
4 de abril de 2025
Resposta da Chadwell Telecom
Hi Gary,
Thanks for the review. we work hard to provide the best customer service and support. Our customer service team is always available for assistance on 03300432006
Kind Regards,
Alison @ Chadwell
Ashleigh & Ben have been super helpful…
Ashleigh & Ben have been super helpful - customer service is amazing, Ben overall saved me money and was an absolute breeze to work with! Would highly recommend them.
4 de abril de 2025
Resposta da Chadwell Telecom
Good morning,
Thank you for your comments. We enjoy hearing our customers' feedback because we work hard to provide the best customer support.
Please recommend Chadwell, as we offer a refer-a-friend scheme too!
Please don't hesitate to get in touch for any help You can call Support at 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Ashleigh @ Chadwell
Review for review sake
20 de março de 2025
Resposta da Chadwell Telecom
Good morning Tom,,
Thank you so much for the 5 star review. Please recommend Chadwell, as we offer a refer a friends scheme too !
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty @ Chadwell
Chadwell are so easy to work with
Chadwell are so easy to work with, very professional
26 de março de 2025
Resposta da Chadwell Telecom
Hi Mike,
Thank you so much for the review; we truly appreciate you taking the time.
I know you are happy with the quick turnaround and prompt payment of your old Mobile contract.
We take great pride in putting our customers first, our whole ethos is to make sure that we value our customers and we hope that you will want to remain a customer for the foreseeable future.
Please don't hesitate to get in touch for any help You can call Support at 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty @ Chadwell
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