Charterhouse Mobility Avaliações 

324
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very quick to come out for a demonstration, we viewed the bed and reclining chairs which was very good. Delivery date was as expected, Danny & Wayne arrived providing an excellent service, took old f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I would like to highly recommend Danny & Wayne who work for Charterhouse Mobility & have fitted my new chair . They are polite & efficient and a most delightful pair & have clearly explained to me age... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The representative Henry was very helpful. He showed us a demonstration chair and carefully explained the riser recliner workings and went through the health benefits. He measured the customer and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic delivery by Danny and Wayne, who delivered my mums new bed. They went above and beyond and even hoovered the floor before building the new bed! Danny explained all the controls very well and... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

324 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(324)

109 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Aron was very helpful and medically…

Aron was very helpful and medically knowledgeable. It has been a very easy transition for my friend to purchase a bed.

5 de fevereiro de 2026
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Thank you very much for taking the time to leave a review on behalf of your friend. We know how much Aron will appreciate your feedback and we're so pleased that with his help, your friend has been able to purchase their bespoke adjustable bed with ease.

With our best wishes,

From all at Charterhouse Mobility

Avaliado com 5 de um total de 5 estrelas

Aron was professional & so friendly

Aron was professional, respectful & a well of knowledge.

At no point did we feel we were being sold to. He simply ensured that we received all the information we needed which enabled us to make an informed decision.

Here's to great night sleeping! Courtesy of Aron @CharterHouseMobility

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Thank you so much for your review. We're very grateful that you've taken the time to leave such lovely feedback regarding your furniture demonstration with Aron, and we trust that you'll be delighted with your bespoke adjustable bed!

Thank you for choosing Charterhouse Mobility.

Best regards,

The Team

Avaliado com 5 de um total de 5 estrelas

Alan from Charterhouse mobility

Alan from Charterhouse mobility, came and demonstrated an electric adjustable bed with the option of massage function. Me and my husband were very impressed with Alan’s knowledge and understanding, he’d been doing the job for 30 odd years!
Nothing was too much trouble and he was patient, didn’t rush us at all and importantly, he was very sincere and understood my needs perfectly!
He explained thoroughly, how and why the bed would make a huge difference to not only my sleep but my quality of life also. It all made sense! He explained how the body works and what was needed to help my body get into the correct position for maximum benefit and how that, along with the massage function helps blood flow, which in turn helps all the muscles and joints benefit from oxygen intake and lubrication of the joints, which help to reduce pain and swelling, as does being able to elevate the legs. He also demonstrated this to me whilst I was on the adjustable bed by raising the head and foot end of the bed, into the correct position for me and I found my sciatica and joint pain ease immediately, then after a while, he lowered both ends and all my pain returned immediately!!
He then demonstrated the varying massage functions, which were so soothing and relaxing, that I could have gone to sleep there and then!
Alan took his time explaining everything and answering my questions. He showed me their brochure and the huge variety of material and colour options and made absolutely sure that I was happy with the options that I eventually chose.
This company offers a five year warranty and £375 off your purchase, if they take your old bed away.
The beds are made in the UK and the motor for the bed is made in Germany.
I really couldn’t fault anything and I am so happy that I got them in for a demonstration, as I thought the company I tried prior to this was good but Charterhouse really took the biscuit and therefore, I highly recommend them 100 percent!
Right from the initial contact with Thomas on Friday to make the appointment, through to the demonstration from Alan 3 days later on the Monday, every one I had contact with were polite, professional, friendly and knowledgeable.
Many thanks to you Alan, when my hubby needs one of these, we’ll be coming back to YOU!🙏💜✨

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Thank you so much for taking the time to leave such a thorough review of your furniture demonstration with Alan. He is incredibly dedicated to helping customers choose just the right furniture for their requirements, and with Alan’s knowledge and expertise, we’re so pleased to hear that you’ve selected a bespoke adjustable bed for your needs.

At Charterhouse Mobility we work as a team to provide our customers with the best possible service and products from start to finish.

Thank you for choosing Charterhouse Mobility, and if we can be of any further assistance in the future, please do not hesitate to get in touch. We are always here to help.

With our best wishes,

The Charterhouse Team

Avaliado com 5 de um total de 5 estrelas

Rise and recliner demonstration

The demonstrator Aaron was very personable and knowledgeable. He showed great patience with my 95 year old father. The visit of over 2 hours was probably too long for my father’s age and powers of concentration

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Thank you very much for taking the time to leave a review. We hope that your father will be very happy with his bespoke riser recliner chair.

Thank you for choosing Charterhouse Mobility.

Best regards,

The Team

Avaliado com 5 de um total de 5 estrelas

Charterhouse Mobility Excellent

Charterhouse staff were excellent on the phone or in person. The bed is first class we are so happy with it and would recommend Charterhouse as a first class family business.
Edward Earle MBE

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Thank you very much for your 5 star review! We are thrilled to receive such lovely feedback and it means a great deal to us all at Charterhouse to know how happy you are with your bespoke adjustable bed and the service we've provided.

Thank you again for choosing Charterhouse Mobility.

With our best wishes,

The Team

Avaliado com 5 de um total de 5 estrelas

Aron was here on thursday 22 jan was…

Aron was here on thursday 22 jan was polite and friendly great to chat with thanks aron susan

22 de janeiro de 2026
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

We appreciate you taking the time to leave a 5 star review and thank you very much for your kind words regarding your furniture demonstration with Aron.

Best regards,

The Charterhouse Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, Henry was very informative and helpful. A great experience. Thank you.

19 de janeiro de 2026
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Thank you so much for sharing how informative and helpful Henry has been when choosing your bespoke furniture. We're so pleased to hear that the service we've provided has been excellent and a great experience for you.

Thank you for choosing Charterhouse Mobility and please do not hesitate to get in touch if we can be of assistance in the future.

Best regards,

The Charterhouse Team

Avaliado com 5 de um total de 5 estrelas

Kieran and Ben delivered mums chair…

Kieran and Ben delivered mums chair today, I am so grateful for the time they spent with mum. Kieran was very friendly, took his time to explain everything, at mum pace. We are so grateful to have considerate delivery drivers. He even made mum laugh. Well done guys you were amazing 🤩

2 de janeiro de 2026
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Thank you so much for your wonderful feedback regarding the installation team delivering your mum's riser recliner chair. We really appreciate you taking the time to leave a 5 star review and we know that Kieran and Ben will be delighted to hear your kind words.

Best regards,

From all at Charterhouse Mobility

Avaliado com 5 de um total de 5 estrelas

Fantastic experience using this…

Fantastic experience using this company. Great product and great support, would happily recommend to friends and family.

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

We are thrilled to hear that it has been a fantastic experience using Charterhouse Mobility! Thank you so much for your review and for sharing that you would happily recommend us to friends and family.

With our best wishes,

The Charterhouse Team

Avaliado com 5 de um total de 5 estrelas

Kiran and Ben

Kiran and ben? Were polite, friendly and helpful. Put the bed up smoothly and efficiently, and were careful to explain everything to me. Took articles away carefully. A pleasure th have them in the house

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Thank you so much for taking the time to share how polite, friendly and helpful Kieran and Ben were when installing your new furniture.
It means a great deal to us all to know how happy you are with the service you've received.

Best regards,

The Charterhouse Team

Avaliado com 5 de um total de 5 estrelas

Charter house mobilty

Jack & kieran excellent
From a family run company.
Delivered my chair extremely careful two charming men &very caring ,with a professional approach.
Also Ed who came originally too advise me very nice gentleman
Infact whenever i phoned their office all the staff very nice. I would recommend this company to anyone
Thelma Oxley

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Dear Thelma,

Thank you so much for your 5 star review and your lovely comments regarding the service and furniture you've received from Charterhouse Mobility. We greatly appreciate your kind words, and if we can be of assistance in the future, please do not hesitate to get in touch.

With our best wishes,

From all at Charterhouse

Avaliado com 5 de um total de 5 estrelas

Alan was amazing

Alan was amazing

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Thank you very much for taking the time to leave a 5 star review. We will certainly pass on your kind words to Alan!

Best regards,

The Charterhouse Team

Avaliado com 1 de um total de 5 estrelas

Overpriced chair that normally cost…

Overpriced chair that normally cost between £750- £1250 they charged my mum £3000, as it broke and ran out of guarantee, they offered to repair for a staggering £1800 the price of a new chair. This chair also has only two buttons no other functions only up and down. Very expensive, my recommendation go to a local motility centre it will cost so much cheaper.

8 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Demo by Ray - Great Result

We were visited by Ray for a demonstration. Ray explained everything, measured my wife for a perfect tailor made chair.

Really satisfied with the result.

11 de dezembro de 2025
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Thank you very much for your 5 star review. We're delighted to hear that with Ray's help, your wife has chosen a tailor made chair that is perfect for her.

Thank you for choosing Charterhouse Mobility.

Best regards,

The Charterhouse Team

Avaliado com 5 de um total de 5 estrelas

Jason was not only very professional…

Jason was not only very professional but also a very kind and polite, knowledgeable person. Thank you

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Thank you very much for your 5 star review regarding the furniture demonstration with Jason. We know how much he will appreciate your kind words.

Best wishes,

From all at Charterhouse Mobility

Avaliado com 5 de um total de 5 estrelas

.brilliant demonstration by Aron ,not…

.brilliant demonstration by Aron ,not pushy, very well done, would highly recommend ,listened to our circumstances, Went out of his way to help us,never felt rushed anyone needs a bed try this company.ask for Aron

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Thank you for your 5 star review! We're very grateful that you've taken the time to leave such wonderful feedback regarding your demonstration with Aron and we'll certainly pass on your kind words to him.

Thank you for Choosing Charterhouse Mobility.

With our best wishes,

The Team

Avaliado com 5 de um total de 5 estrelas

Charterhouse bedding

I received my bed promptly and installed professionally by Ben who was very polite and very helpful. He explained clearly how to use the controls, etc..Would definitely recommend the company for those who are thinking of getting electric adjustable bed.

Aloma

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

We are all so pleased to hear how happy you are with your bespoke adjustable bed and the professional and prompt delivery service provided by Ben. It's wonderful to know that you would recommend us and we'll certainly pass on your feedback to Ben.

Best regards,

From all at Charterhouse Mobility

Avaliado com 5 de um total de 5 estrelas

Henry was fantastic

Henry was fantastic! He explained everything perfectly and concisely. My Grandmother doesn't speak english but he made her feel very comfortable. As well as the highest of quality bespoke chair making the service was top tier professionalism. I highly recommend Henry at charter house mobility!

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Thank you for your glowing review! We know how much your feedback will mean to Henry and we're delighted to hear how happy you and your grandmother are with the service that's been provided.

Thank you very much for choosing Charterhouse Mobility for your grandmother's bespoke riser recliner chair.

Best regards,

The Charterhouse Team

Avaliado com 5 de um total de 5 estrelas

A fantastic experience

Henry was lovely and so informative, he made sure my grandmas chair was suited to all her needs! He answered any questions we had in depth, so thank you! Very excited for her to have it!

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

We are delighted to hear how thorough and informative the furniture demonstration with Henry has been for your grandma. It means a great deal to us all at Charterhouse to know how pleased you are with the service provided and how happy you are for her to have a bespoke riser recliner chair to suit her needs.

Thank you for choosing Charterhouse Mobility, and please do not hesitate to get in touch if we can be of assistance in the future.

Best regards,

The Charterhouse Team

Avaliado com 5 de um total de 5 estrelas

Superstar Henry ⭐️

Henry came to measure a mobility chair for my grand mother and I must say he was the most kindest, caring person that we never knew we needed, he was able to precisely explain everything to us with all our questions answered. He was detailed and informative leaving us feeling fulfilled with our choice for the chair. We ended up going with Henry’s recommendation and look forward to having it thank you Henry x

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Charterhouse Mobility

Resposta da Charterhouse Mobility

Thank you very much for your glowing review regarding Henry's furniture demonstration for your grandmother. We appreciate you taking the time to leave such lovely feedback and we'll certainly pass on your kind words to Henry.

Thank you for choosing Charterhouse Mobility and we trust that your grandmother will be delighted with her bespoke riser recliner chair.

With our best wishes,

From all at Charterhouse

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