Cheapfabrics.co.uk Avaliações 

79
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The fabric I bought was lovely and very reasonably priced. It did not take an age to arrive either which is something I have experienced with other similar companies. I am a happy customer!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great website, lots of choice and good value. After I placed my order, a member of staff called me to check if I wanted a better colour match of my thread to my fabric which was amazing and has made a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered fabric to be told it was out of stock but asked for rest of order to be delivered. Communication was excellent. Refund apparent overlooked but handled efficiently when I questioned it. Fabric... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently left a poor review as the fleece I received didn’t match the description on the web site. ( nothing wrong with it except it was much thinner than described). Unfortunately I left the rev... Ver mais

Detalhes da empresa

  1. Loja de Tecidos
  2. também em
  3. Atacadista de Tecidos
  4. Retrosaria

Escrito pela empresa

CheapFabrics.co.uk is a family-run online fabric shop based in Berkshire with over 50 years of experience in the textile industry. We are proud to offer a wide range of quality fabrics at affordable prices, making sewing and creativity accessible to everyone. Our extensive collection includes dress fabrics, linings, silks, fleece, muslin, calico, corduroy, gingham, upholstery fabrics and much more, with new products added regularly to keep up with the latest trends. Alongside fabrics, we also stock haberdashery, trims and sewing accessories. Despite our name, we never compromise on quality. All of our fabrics are carefully sourced and quality checked to ensure customers receive excellent materials at competitive prices. We also offer a fabric sample service so customers can see and feel the quality before purchasing. Customer satisfaction is at the heart of what we do. We aim to provide great value, reliable service and a seamless shopping experience for sewing enthusiasts, designers, schools and businesses across the UK and beyond. Quality fabrics at affordable prices, that’s our passion.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

79 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(79)

61 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Misleading

I bought organza from this company and after dying it the structure was completely ruined. I decided that it was my own fault for dying it and purchased some more. As a test I sprayed cold water onto a small sample. It completely ruined the structure again. I believe that they must be spraying it with starch which is misleading as the structure of organza should bounce back once dry. It is cheap for a reason. They also cherry pick their reviews on their site.

22 de fevereiro de 2025
Avaliação não solicitada
logotipo da Cheapfabrics.co.uk

Resposta da Cheapfabrics.co.uk

Thank you for taking the time to share your feedback. We’re really sorry to hear that you were disappointed with the organza fabric.

As a small family-run business, we always aim to be open and honest with our customers. The fabrics we sell come directly from our manufacturers and we do not spray or treat them with starch or any other substances. With delicate fabrics like organza, the structure can sometimes change when exposed to water or dye depending on the fibre composition and the finishing applied at the mill, which can affect how it behaves once wet.

We’d also like to gently clarify that we do not remove or “cherry pick” reviews. All of our feedback comes from genuine customers, and we are now verified on Trustpilot so reviews can be shared and responded to transparently, whether positive or negative.

We also offer a sample service so customers can test fabrics before placing a larger order, which can be especially helpful if you plan to dye or treat the fabric.

If there’s ever a concern, we always welcome customers to get in touch with us directly so we can look into it and offer advice. As a family business, our reputation and our customers mean a lot to us. If you ever decide to shop with us again, please feel free to reach out beforehand and we’d be more than happy to help.

Avaliado com 1 de um total de 5 estrelas

Scam

Scam, please stay away from this company.
I ordered fabric from this company and there was hole down both side and not small hole either and it was fraying. I sent an email to the company with the evidence. Then got a call from them where a girl just shouted at me wouldn't let me speak at all said the photos were to big for her computer, even though I took them with my phone, then told me I didn't order it from them.
This company is scamming people please STAY AWAY FROM THIS JOKE OF A COMPANY.

17 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic!

Just received my first order. Fabulous light weight viscose. 60'' wide for 3.99 p mtr. Delivery was very quick. Absolutely delighted. Will definitely be ordering again soon. Thank you.

15 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing!

Great prices drew me in, and now I'll stay!
I got a phone call from the lady at cheap fabrics letting me know the colours I picked clashed, if I intended to use them together. I've never had an experience with such a thoughtful company! The customer service is excellent! The fabric arrived promptly and the quality is excellent!

28 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service.

My item had seemingly been lost in the post (after Royal Mail had received it) so I flagged to cheapfabrics. Within 24hrs Nicky had called me and left a message, and emailed to let me know she was replacing my order with next day delivery. Really happy with the service and the item is perfect so will definitely use this company in the future!

8 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Fabrics!

This business including the staff are highly professional. I was helped with the highest regard for my purchase. I would highly recommend them as they are loyal and trustworthy. Thank you Cheap Fabrics for your support.
🌟🌟🌟🌟🌟Dee

15 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great fabric shop for the price especially for beginners

I'm a beginner at sewing and I've bought fabric from here about 3 times now. The delivery has always been very quick and they've never messed up my orders. The fabric I've bought such as the chiffon and satin crepe are a bargain for the price and are pretty good quality. Definitely recommend this shop 10/10

15 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service. A phone call and chat to find an alternative contrasting fabric, which I'm delighted with. The lady that called was so helpful. Top quality fabric and ribbon at an affordable price is what all we crafters need right now. I will definetly be using them again. 😊 Maggie Henderson.

21 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

I recently left a poor review as the fleece I received didn’t match the description on the web site. ( nothing wrong with it except it was much thinner than described). Unfortunately I left the review before contacting the company ( there’s a lesson there!)
As soon as I made contact I had a call from cheap fabrics. The description was a genuine typo / mistake on their website. The attitude, speed of response & willingness to make amends was second to none.
I would highly recommend Cheap Fabrics for their customer service alone.
Great company

19 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My first time ordering as doing last…

My first time ordering as doing last mintue back drop lockdown family birthday lovley material just what I wanted cant wait to do it will definitely order from again in future ordered about 2oclock wednesday 17th March 2021 got it Thursday 18th March 2021 at 4pm did pay nxt day delivery as need it for fri was a bit unsure due to lockdown but it did fabulous thank you 🌟🌟🌟🌟🌟

18 de março de 2021
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great value fabric

My fabric arrived today. Unfortunately the one I originally ordered wasn't in stock but they were great about offering me alternatives and the quality seems great for the price!
I would definitely use them again.

12 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

very good customer sevice

I bought some material for my wife and it arrived the with the same colour and emailed a very helpful lady called Nicky who was as said very polite and sorted our problem out in a very short time making me and the wife very happy with outcome the material we had was second to none very good quality and very cheap price , the wife liked the pattern on the cotton material and we had looked at loads of other places even Ebay but there we found was of a better quality and a fraction of the price and in my eyes and my very pleased wife's eyes as well should be more than 5 stars but a sky full of stars from a very pleased customer Charlie and Jerald

22 de maio de 2020
Avaliação não solicitada

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