Terrible customer service. Used the online chat feature last week and it states that you will receive answers in 24 hours. Never got an answer. Hard to trust a company who won't even respond.
A empresa respondeu
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Veja o que dizem as avaliações
Both shipments had the units positioned on the trailers such that the fork pockets were inaccessible (facing the truck cab) and one truck had a car positioned directly behind it. The units were also... Ver mais
A empresa respondeu
Product was crated well for shipping. Conveyor seems to work well while running. Instructions were a little vague. Perhaps more details could have been provided, such as preferred hydraulic oil t... Ver mais
As of this date I haven’t unpackaged or set up my new shed due to the weather here I NWI. But as soon as I’m able to do so I will send an update. But besides that the ordering was easy and quick. Deli... Ver mais
Detalhes da empresa
Escrito pela empresa
Chery Industrial stands as your premier partner for robust industrial and commercial solutions, offering an extensive range of products designed for unmatched durability and performance. Our comprehensive portfolio includes heavy-duty container shelters and versatile storage shelters, secure shipping containers, reliable gates and fences, ergonomic workbenches, innovative modular homes, and a wide selection of essential industrial equipment. We are unwavering in our commitment to providing top-tier, high-quality products that meet the rigorous demands of any worksite, ensuring long-lasting value and operational excellence. What truly sets Chery Industrial apart is our fully integrated service infrastructure, designed to provide a seamless and reliable experience from purchase to delivery. Understanding that time is a critical asset, we operate a strategic network of six warehouses across the United States. This ensures your equipment is dispatched from the closest possible location, guaranteeing fast and efficient delivery to minimize downtime and keep your projects on schedule. Our logistics prowess is further enhanced by a dedicated, US-based professional logistics team that expertly manages the entire transportation process. This team works in concert with our knowledgeable customer service specialists, who are always ready to provide expert guidance and answer any questions you may have. At Chery Industrial, we are dedicated to offering not only competitively priced products but also a comprehensive, end-to-end solution. We combine superior products with outstanding, specialized support in customer service, transportation, and logistics, making us the trusted choice for businesses that demand quality and efficiency.
OUR PROMISE TO YOU
Escrito pela empresa
- Your satisfication is our #1 goal.
- Even though we strive to provide the best service possible, there may occasionally be imperfections. If you experience any issues, please contact us at your earliest convenience. Our team will be happy to assist and make things right.
Informações de contato
65 Commercial Ave, Garden City, 11530, NY, Estados Unidos
- 888-589-8148
- Service@cheryindustrial.com
- cheryindustrial.com
Holiday Sales
4,0
Muito Bom
197 avaliações
Respondeu a 35% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I found CHERY online
I found CHERY online. The inventory I wanted was listed. It stilkl took about a week to connect with SALES and place my order.
It did arrive, but shipping was never confirmed until I had to ask a couple of times.
The product seems good, we will install it soon.
6 de março de 2025
The workbench came in damaged.
The workbench came in damaged.
We didn’t see the damage until it was installed and then unpacked.Evidently it was hit with a forklift during transport.
I have contacted an autobody repairman to see if he can fix the dents in the left front and side.
6 de março de 2025
They did what they promised
They did what they promised. I have not installed the product, but so far, it looks well built.
3 de março de 2025
Cherry industrial was a pleasure to…
Cherry industrial was a pleasure to work with. Their pricing was great, and also answered any questions I had on the Apple cabin I purchased. They were flexible with delivery and able to work around my schedule making it a flawless transaction from beginning to end. Will definitely purchase through them again.
26 de fevereiro de 2025
7' 20 drawer toolbox
We are very pleased with the quality of the 7' 20 drawer toolbox.
27 de fevereiro de 2025
Sharing my positive experience with…
Sharing my positive experience with your company. It has been a pleasure working with Zita and Zulma. They have been incredibly accommodating and helpful, especially when I've had urgent matters.
I've also been very impressed with the quality of your 40HC SD containers and small containers. They are exceptional. I look forward to continuing our business relationship.
24 de fevereiro de 2025
Great price and easy to work with staff!
8 de fevereiro de 2025
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