My shipment didn't make it into my freezer while I was on vacation, so it spoiled. They shipped out replacement product right away, no questions, & it arrived next day.
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Veja o que dizem as avaliações
My dog loves the food! When she knows she is about to be fed she starts wagging her tail and making excited noises. The transition from kibble was easy with no stomach upset. When I had questions abou... Ver mais
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So far so good, but there definitely needs to be an option to pick at least 2 different types in an order, especially for senior dogs. They're picky eaters and have multiple conditions most of the tim... Ver mais
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Number one reason for Chi is the results in my dogs life line. She is a mixed Beagle / Bull Dog and she has allergies. We noticed her shots that she needed for allergies monthly , is now qtrly so re... Ver mais
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Detalhes da empresa
- Loja de Ração
- também em
- Pet Shop
Informação fornecida por fontes externas variadas
ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Informações de contato
N Indian Hill Blvd 310, 91711, Claremont, Estados Unidos
- 856-431-5502
- support@chidog.com
- chidog.com
4,5
Excelente
968 avaliações
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Respondeu a 95% das avaliações negativas
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While my new puppy has not yet arrived
While my new puppy has not yet arrived, I am very excited to try this food with him or her!
4 de maio de 2026
Resposta da Chi Dog
Kristen,
Thank you so much! Congratulations on your soon-to-arrive puppy — that is such an exciting and special time.
We’re truly honored that you’re considering starting your new little one on Chi Dog from the very beginning. Early nutrition can make such a meaningful difference, and we hope your puppy absolutely loves the food when he or she arrives home.
Wishing you so many happy moments ahead filled with puppy snuggles, playful chaos, and lots of excited mealtimes. Thank you again for your support and for sharing your excitement with us!
Warmly,
The Chi Dog Team
" A Lifesaver for My Little Pom"
I recently started using Chi Dog food for my little Pomeranian after he was diagnosed with kidney issues and IBS. Our vet recommended their water diet, and I’ve honestly been very impressed so far.
My Pom can be extremely sensitive with food, but he has taken to Chi Dog really well. The quality seems excellent, and it gives me peace of mind knowing he’s getting something gentle and suitable for his health needs.
It’s such a relief to finally find a food that supports his condition while still being something he enjoys eating. I’d definitely recommend Chi Dog to other pet owners dealing with sensitive stomachs or kidney problems in their dogs.
28 de abril de 2026
Resposta da Chi Dog
Traci,
Thank you so much for taking the time to share your experience with Chi Dog. We are truly so happy to hear your little Pomeranian is doing well on the Water Diet and that he has adjusted to it so nicely.
Dogs with kidney concerns and IBS can be incredibly sensitive, so we completely understand how stressful and overwhelming it can feel trying to find a food that both supports their health and that they will actually enjoy eating. Hearing that the Water Diet has been gentle on his stomach while still being something he looks forward to eating means so much to our team.
We also really appreciate your comments about the quality of the food and the peace of mind it gives you. That is exactly what we hope to provide for pet parents, wholesome, gently cooked nutrition made with sensitive dogs in mind.
Thank you again for your trust, support, and thoughtful recommendation to other pet parents navigating similar health concerns with their dogs.
Warmly,
The Chi Dog Team
I have been very happy with Chi dog
I have been very happy with Chi dog . One of my dogs has IBD and is doing well on the water diet. Customer service has always been be so helpful when I have called.
27 de abril de 2026
Resposta da Chi Dog
Karen,
Thank you so much for your kind words and for sharing your experience with Chi Dog. We’re truly so happy to hear your dog with IBD is doing well on the Water Diet.
Dogs with sensitive GI issues can be so challenging, so hearing that the Water Diet has been helping means a great deal to our team. We also really appreciate you mentioning our customer service team — we always want our clients to feel supported and cared for whenever they reach out.
Thank you again for trusting Chi Dog with your pup’s nutrition and for taking the time to leave such a thoughtful review.
Warmly,
The Chi Dog Team
Support from Chi Dog is amazing when…
Support from Chi Dog is amazing when they replied really quick to any inquiry I had. Shipment got delivered on time and instructions were provided accordingly.
27 de abril de 2026
Resposta da Chi Dog
Juan,
Thank you so much for your thoughtful review! We’re incredibly happy to hear that you had a great experience with both our support team and the delivery process.
Providing quick, helpful communication and making sure orders arrive safely and on time are both very important to us, so it truly means a lot to hear that reflected in your experience. We’re also glad the instructions were helpful and made the transition process easier for you.
Thank you again for choosing Chi Dog and for taking the time to share your feedback and support!
Warmly,
The Chi Dog Team
Excellent food
DJ has taken to his new food effortlessly. Devours all in a few minutes. Sure beats making it myself since there's no guessing about the ingredients and nutrition.
27 de abril de 2026
Resposta da Chi Dog
Hi,
Thank you for sharing this! We’re happy to hear that DJ transitioned to his new food so effortlessly and is loving every meal. It’s wonderful to know we can help make mealtime easier for you while giving you confidence in the ingredients and balanced nutrition.
We appreciate your support and look forward to continuing to keep DJ happy and healthy!
The Chi Dog Team
I’ve tried 3 packs and my dogs won’t…
Edit:
Well, they’ve eaten some of it, so I may give it another try. I have one more pack, maybe it will be a winner!
I’ve tried 3 packs and my dogs won’t eat it. Looks like great food but they are so picky and one is obese. My vet recommended your food, but it’s not working.
26 de abril de 2026
Resposta da Chi Dog
Hi,
Thank you for giving our food a try and for sharing your experience. We’re sorry to hear that your dogs have not taken to it so far, especially after your veterinarian’s recommendation. We understand how challenging picky eating can be, particularly when trying to support a dog’s weight and overall health.
Some dogs can take a little time to adjust to a new food, especially fresh diets. Gradually introducing it by mixing small amounts with their current food and slowly increasing the portion over several days may help with the transition.
We appreciate your feedback and the opportunity to be part of your dogs’ health journey.
The Chi Dog Team
High quality food loved by my dog
High quality food loved by my dog. Arrived frozen and very quickly. Excellent product!
20 de abril de 2026
Resposta da Chi Dog
Hello,
Thank you so much for your wonderful feedback!
We’re happy to hear that your dog is loving the food and that your order arrived quickly and frozen as expected.
We appreciate your support and are so happy to be part of keeping your pup healthy and happy!
The Chi Dog Team
Everyone was very helpful and returned…
Everyone was very helpful and returned all phone calls and text and answered all my questions
Thank you!
20 de abril de 2026
Resposta da Chi Dog
Hello,
Thank you for your kind words!
We’re very happy to hear that our team was able to assist you and answer all your questions. Providing helpful and timely support is always our goal. We truly appreciate your support and look forward to continuing to serve you and your pup!
The Chi Dog Team
Prompt delivery and great customer…
Prompt delivery and great customer support and communication
23 de abril de 2026
Resposta da Chi Dog
Hi,
Thank you so much for your kind feedback! We’re really happy to hear you had a great experience with our delivery, customer support, and communication.
We truly appreciate your support and are always here if you need anything.
The Chi Dog Team
My experience is always good
My experience is always good! I have been buying Chi Dog for over a year now. From the people that take my order to the packaging to delivering time is superb!
22 de abril de 2026
Resposta da Chi Dog
Hello,
Thank you so much for your continued support! We’re thrilled to hear that your experience with Chi Dog has been consistently great—from ordering to packaging to delivery.
We truly appreciate you being part of our community for over a year now. It means a lot to us to be trusted with your dog’s nutrition.
The Chi Dog Team
Sorry but my dog will not eat it
Sorry but my dog will not eat it. We are in the process of seeing if she has pancreatitis!
20 de abril de 2026
Resposta da Chi Dog
Hi,
We’re sorry to hear your pup is going through this. We know how stressful and emotional it can be when dealing with possible pancreatitis and appetite issues.
Every dog is different, especially when they’re not feeling well, and we completely understand that finding the right food can sometimes be a challenge. We truly appreciate you giving Chi Dog a try, and we’re wishing your girl comfort, healing, and clear answers from her vet soon.
The Chi Dog Team
Chronic health issues for Picky eater Yorkie…
I ordered Chi Dog for my VERY picky eater Yorkie. She has IBD and chronic pancreatitis so she is a food challenged dog. Since I also believe that food is medicine, her vet and I chose the Fire and Water diet. My initial sample order was incorrect but was immediately corrected after a brief phone call to customer service.
I am slowly introducing her to the food and I know this will be a slow process. She is eating a little so time will tell.
13 de abril de 2026
Resposta da Chi Dog
Hello,
Thank you for sharing your experience with us. We know how challenging it can be to find the right food for a picky eater, especially with IBD and chronic pancreatitis, and we’re honored that you and your vet chose our Fire and Water Diets for your Yorkie.
We also appreciate your patience regarding the initial order issue, and we’re glad our customer service team was able to quickly make it right. Transitioning to a new food can definitely take time, especially for sensitive pups, so it’s wonderful to hear she’s already starting to eat a little.
We’re rooting for your sweet girl and hope Chi Dog continues to support her health journey.
The Chi Dog Team
My dog loves this food and eats it very…
My dog loves this food and eats it very joyfully😊. My only misunderstanding was the renewal & shipping process. It was , however explained in detail after my inquiry and I’m perfectly happy with it.
13 de abril de 2026
Resposta da Chi Dog
Hello,
Thank you for your feedback! We’re so happy to hear your dog is loving the food and enjoying every meal.
We also appreciate your understanding regarding the renewal and shipping process, and we’re glad we could help clarify everything for you. Thank you again for your support.
The Chi Dog Team
Great food for my best friend
Great food for my best friend. Its so easy to make her breakfast and dinner. we are so grateful. Our dog love it so much.
13 de abril de 2026
Resposta da Chi Dog
Hi,
Thank you for your kind review!
We’re happy to hear that mealtime has been easy and that your pup is loving the food—that means everything to us.
We truly appreciate your support and are grateful to be part of your dog’s daily routine.
The Chi Dog Team
Just very helpful and easy to work with
8 de abril de 2026
Resposta da Chi Dog
Hello,
Thank you so much for your kind words!
We’re really glad to hear you’ve found us helpful and easy to work with—that’s exactly the experience we aim to provide. We appreciate you taking the time to share this!
The Chi Dog Team
Customer service is beyond my…
Customer service is beyond my expectations! My dog loves the food. I'm buying this particular food since my dog was diagnosed with kidney disease. I wanted something more natural than the prescription dog food. I'll be taking him for his blood work in about a month so stay tuned.
7 de abril de 2026
Resposta da Chi Dog
Hi,
Thank you so much for sharing this.
We’re happy to hear that our food has been a hit with your dog, especially as you navigate his kidney disease journey. It means a lot that you chose something more natural for him, and we’re rooting for you both as you head into his upcoming blood work.
Please keep us posted. We’re here for you if you ever need anything or have questions along the way.
The Chi Dog Team
My dogs have stopped coughing and…
My dogs have stopped coughing and thinned put. They love this food!!
7 de abril de 2026
Resposta da Chi Dog
Hi,
Thank you for sharing this!
We’re so happy to hear your dogs are loving the food and even more glad to hear they’re doing better. Seeing improvements like that means a lot to us.
We truly appreciate your support and are glad to be part of their journey. If you ever need anything, we’re always here to help!
The Chi Dog Team
Pork ie.water diet well accepted
Pork ie.water diet well accepted. Very fresh. Wood diet not a fav here. Looking to try fire next.
6 de abril de 2026
Resposta da Chi Dog
Hi,
Thank you for sharing your experience!
We’re glad to hear the Water Diet (pork) has been well accepted and that you’re happy with the freshness. Every dog has their own preferences, so it’s not uncommon for one recipe to be a bigger hit than another.
We hope your pup enjoys the Fire Diet next—many dogs love it! Please keep us posted, and feel free to reach out if you need any help finding the best fit.
Thanks again for your feedback!
The Chi Dog Team
My pups love Chi Dog
My two rescue fur kids absolutely love the Fire and the Water diet packs! I can tell that they’re moving and feeling better due to a healthier brand of food, plus they savor every last bite they’re served. Also, the shipping/delivery process has always been smooth and error free. I’m so pleased with this company!
6 de abril de 2026
Resposta da Chi Dog
Hi,
Thank you so much for your review!
We’re happy to hear that your pups are loving both the Fire and Water Diets and even more that you’re seeing them feel and move better. That’s exactly what we hope for with every meal we send out.
It’s also great to know that your delivery experience has been smooth and reliable. We truly appreciate your trust and support, and we’re so glad to have you and your fur kids as part of the Chi Dog family!
Thank you,
The Chi Dog Team
Resposta da Chi Dog
Hi,
Thank you for your feedback!
We’re happy to hear you had a positive experience with our customer service response time. Providing timely support is very important to us, and we truly appreciate you taking the time to share this.
If you ever need assistance again, feel free to reach out.
Warm regards,
The Chi Dog Team
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