CHIP Reverse Mortgage Avaliações 2.287

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have a great experience working with Adam Fotias. As I am currently managing a cancer diagnosis he was so helpful and patient. I came away very happy with his work and can feel at ease knowing my fina... Ver mais

Avaliado com 4 de um total de 5 estrelas

Niel Palit was my guide through the entire process, which was fairly long and complicated (no fault of his ). He kept me on track and remained calm even when I got frustrated. My advice is to have... Ver mais

Avaliado com 5 de um total de 5 estrelas

From start to finish Aaron was there to help and advice making the process a pleasant and rewarding experience. Agnes was there as well helping us find a lawyer also giving good advice. So thank you... Ver mais

Avaliado com 5 de um total de 5 estrelas

From our first interaction with Adam Hawryluk (who answered all our questions and anticipated those we had not thought to ask) we were reassured and impressed. Equally noteworthy was the pace with w... Ver mais

Detalhes da empresa

  1. Banco
  2. Consultor Financeiro
  3. Corretor hipotecário

Escrito pela empresa

HomeEquity Bank (HEB) is Canada’s original and leading national provider of reverse mortgages, with over 40 years of service. HEB is the only federally regulated bank specialized for Canadians 55 and better. With its flagship product, the CHIP Reverse Mortgage, HomeEquity Bank empowers Canadians 55+ to use what they’ve built to live well, help their family, or plan their legacy by providing a secure way to access equity from their most strategic investment – their home.

CHIP Reverse Mortgage: There's No Retirement Like Home

Escrito pela empresa

The CHIP Reverse Mortgage by HomeEquity Bank provides Canadian homeowners 55+ with a safe, simple solution to retire in the home they love. Access up to 55% of your home equity without ever needing to move or sell. Whether planned or unexpected costs arise, the CHIP Program provides peace of mind by allowing you to live retirement on your terms without having to worry about monthly mortgage payments.

Learn More About the CHIP Reverse Mortgage


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Initially it was a great experience

Initially it was a great experience. During the process I broke my ankle and was unable to attend at my lawyers for signatures. The lawyer agreed to make a house visit but due to his schedule could not for a week. This seemed to annoy the Home Equities representative. Needs to employ more empathy and consideration.

31 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Wow!

Wow, what an utterly painless experience. We began working with CHIP on our reverse mortgage two weeks ago and the funds were in our bank last night.

We found every one we dealt with to be professional and courteous no matter the question. Everything was explained thoroughly.

We would not hesitate to refer CHIP to our family and friends, and actually even strangers we meet.

8 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Easing through the experience of getting a CHIP reverse mortgage

Agnes called and told me what the Home Equity bank could provide when I started exploring the possibility of a CHIP reverse mortgage loan. She pointed out the uncertainty of a mortgage loan and how CHIP was more secure. She gave me facts and figures about the equity remaining in my house under three scenarios (after paying off the mortgage) and possibilities of loan repayment, though not required. She gradually and professionally lead me through the process and I decided, without pressure, that CHIP was right for me.

29 de março de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Mark,

Thank you for your feedback. We truly appreciate your input, as it plays an important role in our commitment to delivering top-quality customer service. Your comments have been shared with the appropriate team. If you’d like to discuss this further, please don’t hesitate to contact us at wecare@heb.ca.

Avaliado com 5 de um total de 5 estrelas

Great Product for our needs

Holly at Chip Reverse Mortgage was our initial contact when we first looked into this product. She with out rushing us kept in touch until we had all our questions answered. It took approximately 3.5 weeks to finalize our funds which was through an easy and open process. We were never rushed and Holly always replied to out questions and concerns immediately. All said and done, great product for our needs and great service specially form Holly.

8 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our Chip Mortgage Application Experience. Kyle was most accommodating from our…

Kyle was most accommodating from our initial conversation about CHIP MORTGAGES. His answers were very clear. We did not feel rushed to make a decision. Kyle was always helpful when we had questions and prompt with his replies to any inquiries.

We felt Kyle was there for us and looking after our best interests so we felt we were in good hands. The process was thorough but everything fell into a timeline that made it possible for all the details to be completed in time for our possession date.
Thank you so much Kyle for your clear and caring assistance through the whole process of our CHIP MORTGAGE.

2 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Great Experience

Aadam Fotias was my CHIP advisor and he was extremely helpful at every step of the way. He helped me traverse everything and kept me informed at every turn. He was considerate and kind and very efficient. I have already recommended him to others and will continue to do so.

3 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was skeptical of reverse mortgages…

I was skeptical of reverse mortgages but looked into the Chip reverse mortgage and was put in touch with Kyle Dykxhoorn who patiently explained the pros and cons and answered all my questions so I felt it was the right move for me. He then hurried it through so I could have a relaxed long Easter weekend. Thank you so much Kyle.

2 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ali Sultani was very friendly and…

Ali Sultani was very friendly and helpful throughout the process. Ali took the time to ensure we as laypeople were fully aware and up to date throughout the experience. Ali's attention to detail was exemplary. We were very grateful for his involvement.

15 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

the whole process was simple and easy…

the whole process was simple and easy to follow. This was a large part due to Mortgage specialist Rachelle Dunn

25 de março de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Barry,

Thank you for the 5-Star review. We're glad you found the process simple and easy to follow. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Neil was very quick to get back to me…

Neil was very quick to get back to me when I had questions and I had alot of them. He explained everything very clearly and would repeat if I needed it.

Neil was considerate and understanding in a difficult time when I was deciding what was best for us.

Thank you Neil
Darlene S.

27 de março de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Darlene,

Thank you for the 5-Star review. We’re glad Neil was considerate, understanding, and able to answer all of your questions. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

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