CHIP Reverse Mortgage Avaliações 2.287

I just obtained a loan from Home Equity Bank via the Chip reverse mortgage program and I am truly astonished by the amazing quality of service I received from HEB in general and from Ms. Holly Hoy in particular.
Every phase of the process was made easy and reassuring by Ms. Hoy's expertise, extended financial knowledge, as well as her thorough, precise and clear explanations and answers to my numerous questions. In a world where decent service and basic competence are so hard to find, Holly Hoy's integrity, professionalism, impressive competences, flawless attitude and complete availability, stand out brilliantly and really deserve to be aknowledged and even praised!

Your initial staff and thanks to Gabriel.

What a pleasure it has been having Rachele Dunn coordinating my CHIP Reverse Mortgage from application stage to disbursement of funds. The process was amazingly fast, made all the more comfortable by Rachele being available, promptly, to answer questions, provide assistance when requested and stick-handle the process with expertise. I’m grateful for Rachele’s professionalism, and sense of timely and comfortable interaction. Thank you.

When banks fail, CHIP comes to the rescue.

Deal closed a week and a half earlier than expected and my contact Sharon Chapman was so helpful and patient with me throughout.

They were courteous, considerate & informative answering all questions as required. Provided visual information that helped us to make our decisions. We appreciated their quick response.

Rachel’s Dunn was an excellent advisor throughout the entire application process . She responded thoughtfully and thoroughly to all of my questions and concerns . I never felt rushed or confused - her manner was so human and professional. This went a long way toward getting me through the document gathering and submission stage as I’m not terrific with technology.

Ali was amazing to work with. He was very knowledgeable about the process and answered all of our questions in a timely manner. He was very patient with us and so kind. I recommend this service, and Ali, to anyone wanting to get value from their home.

Dishonesty, misinformation and horrific unforeseen or not discussed additional charges they add to the mortgage to get out of the mortgage. Fraud has been found in accounts regarding the interest amount they have charged clients. Be extremely aware to these issues go to your Bank, or other Banks/Trust Companies before ever considering CHIP, I am living this right now and have notice other posting similar to this posting on different sites.

Great and informative service from the agent I spoke with, Sharon Chapman. She was very patient with me as I repeatedly asked her to explain certain things so they would make sense to me. She deserves a raise!!

It worked out fine eventually and understand new guidelines and the people that control the lending - it takes longer

I filled out an online application to see if I qualified for a Chip Reverse Mortgage. I was contacted immediately by Zoe Plumb to help me understand the whole procedure.
From start to finish she was extremely helpful, knowledgeable and professional. The whole process took just a few weeks. Zoe made it easy to understand and answered all my questions and concerns all along the way. I highly recommend Chip if you're looking to free up some of your equity.

Good guidance from mortgage broker and prompt replies from Equity Bank

My host Niel was very patient and made sure we understood exactly what was happening. The process was simple and well documented, grateful for Niel's guidance and encouragement

You made everything so clear and so super easy for us

mr. neil palit my contact to reverse mortgage and this person was a professional to the highest level . his personal advice steered me to the best area for my financial future. i want to thank home equity for having a very caring person on staff.

Adam was extremely helpful and easy to deal with. Results were prompt and painless.

The Rep, Mr. Huge doing the great Customer services!

Dealing with Hisham has been great experience. He was understanding of the Grand-Uncle's age and ensured that the process was seamless as possible. Follow-ups were great too. Very responsive.

I obtained a mortgage from CHIP through my mortgage broker and after signing all the paperwork at my lawyers I thought the deal was ready. Booked our ferry ride and hired the movers. Arrived at the new house and couldn't get the keys. It took a week to get them. Never did find out what the issue was. What a nightmare. Never did get an answer.