CHIP Reverse Mortgage Avaliações 2.287

O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have a great experience working with Adam Fotias. As I am currently managing a cancer diagnosis he was so helpful and patient. I came away very happy with his work and can feel at ease knowing my fina... Ver mais

Avaliado com 4 de um total de 5 estrelas

Niel Palit was my guide through the entire process, which was fairly long and complicated (no fault of his ). He kept me on track and remained calm even when I got frustrated. My advice is to have... Ver mais

Avaliado com 5 de um total de 5 estrelas

From start to finish Aaron was there to help and advice making the process a pleasant and rewarding experience. Agnes was there as well helping us find a lawyer also giving good advice. So thank you... Ver mais

Avaliado com 5 de um total de 5 estrelas

From our first interaction with Adam Hawryluk (who answered all our questions and anticipated those we had not thought to ask) we were reassured and impressed. Equally noteworthy was the pace with w... Ver mais

Detalhes da empresa

  1. Banco
  2. Consultor Financeiro
  3. Corretor hipotecário

Escrito pela empresa

HomeEquity Bank (HEB) is Canada’s original and leading national provider of reverse mortgages, with over 40 years of service. HEB is the only federally regulated bank specialized for Canadians 55 and better. With its flagship product, the CHIP Reverse Mortgage, HomeEquity Bank empowers Canadians 55+ to use what they’ve built to live well, help their family, or plan their legacy by providing a secure way to access equity from their most strategic investment – their home.

CHIP Reverse Mortgage: There's No Retirement Like Home

Escrito pela empresa

The CHIP Reverse Mortgage by HomeEquity Bank provides Canadian homeowners 55+ with a safe, simple solution to retire in the home they love. Access up to 55% of your home equity without ever needing to move or sell. Whether planned or unexpected costs arise, the CHIP Program provides peace of mind by allowing you to live retirement on your terms without having to worry about monthly mortgage payments.

Learn More About the CHIP Reverse Mortgage


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Wonderful people

I had a wonderful agent named Aaron Yanover,he was great to work with . The whole process was fast and I would recommend Chip reverse mortgage to people that need a little money.
Thanks for a great experience.
Nancy Sym

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Nancy,

Thank you for the 5-Star review. We’re glad that you found the process fast and would recommend CHIP! Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

William and I are really appreciate all…

William and I are really appreciate all the hard work Neil had put into the application. He was very helpful in all questions that I had, call back in a quick response. If it wasn't for him and his staff we would be lost. We want to thank all of you for going the extra distance to make this as easy as possible.
Again thank you all as you all have a caring and a heart of gold. Keep up the great work.
Thank you from
Rob and Dale

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Rob,

Thank you for the great review. We’re glad that you found Neil helpful and that he went the extra distance to make your process as seamless as possible. We’ll be sure to pass along your kind words. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

I had a truly great experience

I had a truly great experience working with
Abigail Krogman in getting our CHIP reverse mortgage.

Abigail was amazing. She was very knowledgeable and had great advise for us in every step of the way. She truly was looking after our best interest and to make sure we get the best outcome for our situation. She was very patient, prompt, and she got back to each and every email we sent her. We felt extremely comfortable working with her, and although we had a very tight schedule because of your travelling plans, Abigail did everything she could to have everyone work hard (including our lawyer's office :) to get everything on time for our mortgage

Such a pleasant and professional person.

Abigail, thank you again from the bottom of our hearts

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Maged,

Thank you for the fantastic review. We’re glad that Abigail was such a pleasure to work with. We’ll be sure to pass along your kind words. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Very easy

Very easy. Just what I needed.

18 de fevereiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Richard,

Thank you for the 5-Star review. We’re happy that CHIP was just what you needed. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

The experience was seamless

The experience was seamless, timely, and professional

25 de fevereiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Nona,

Thank you for the 5-Star review. We’re thrilled you found the experience timely, seamless and professional. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 4 de um total de 5 estrelas

Very helpful to assist me with my…

Very helpful to assist me with my financial issues Questions answered promptly.

23 de fevereiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Sharon,

Thank you for the 4-Star review. We’re glad we were helpful in answering your questions. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Marcia Maarciniak

Marcia Maarciniak navigated us through the process in a friendly competent fashion that resulted in astonishingly quick closure.
We were surprised how seamlessly everything fell into place and are grateful for her guidance.

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Harry,

Thank you for the 5-Star review. We’re glad that Marcia helped ensure you enjoyed a seamless and quick process. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Agent Rachele

Our agent Rachele was very knowledgeable, patient and was always ready to answer any questions for us, sometimes more than once!😆 I would highly recommend Rachele to anyone looking to use a reverse mortgage. Thank you Rachele!!

24 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Phil,

Thank you for the fantastic review. We’re glad Rachele was knowledge, patient and ready to answer all of your questions. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

The agent that was handing my file

The agent that was handing my file, Gabriel was excellent and everything he said he was going to do he did it I recommend this company to everyone

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Quentin,

Thank you for the great review. We’re glad that Gabriel was excellent and thank you for your recommendation! Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Marcia Maarciniak

Marcia Maarciniak was an absolute pleasure to work with. She was prompt, professional and very helpfpul! She really helped to clarify my misunderstandings and made the process very smooth.

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Carla,

Thank you for the 5-Star review. We’re glad you enjoyed working with Marcia and that she helped make the process as smooth as possible. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Great customer experience

Great customer experience. Quick to reply to any questions and concerns.

12 de fevereiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Frederick,

Thank you for the 5-Star review. We always strive to provide excellent customer service and are glad we responded to all of your questions promptly. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

I have just completed the Home Equity…

I have just completed the Home Equity Bank Reverse Mortgage process, which I originally thought was going to be another one of those negotiations that seem to go on forever. I was wrong. The communications I had with your mortgage representative (Mike Wells) were as clear and concise as a person could ask. He walked me through all the questions I had and made sure I understood exactly what the next steps were. Through his patience and understanding of my positioning (as to why I was thinking of going in this direction), he took a lot of the stress I was having away I cannot thank him enough.

17 de fevereiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi George,

Thank you for the great review. We’re thrilled you found the process clear and concise and that it took your stress away. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

I would like to sincerely thank Kyle…

I would like to sincerely thank Kyle Dykxhoorn for his outstanding service and support helping me with my financial decision.
He explained everything clear and understandable.
Every question I had Kyle answered with patience and expertise. I never felt pressured.
I truly appreciate his responsiveness, reliability and dedication, thank you Kyle

22 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Cornelia,

Thank you for the great review. We’re thrilled Kyle was able to answer all of your questions and clearly explain the process. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

The experience with the process was…

The experience with the process was excellent.Angela Luttuca was a great help in explaining everything to me from A-Z . Her knowledge and fast responses to any questions I had made the experience that much greater. Angela is a person with your best interest to heart. I give her 100% in her efforts and her kindness made this process so easy. So I wish you all the best in your endeavors and thank you again for all you have done keep up the excellent work

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi John,

Thank you for the 5-Star review. We’re glad Angela was knowledgeable and responsive to your questions. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Working with Angela Lattuca at HEP

It was an absolute pleasure working with Angela Lattuca in getting our chip mortgage established. Angela represented her company extremely well. She was prompt in providing details required, keeping us in the loop in every state of the deal. She was quite helpful and just a pleasure to work with.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Lucy,

Thank you for the great review. We’re glad that Angela was a pleasure to work with. We’ll be sure to pass along your kind words. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

A change has come!!

A supportive intervention from start to finish. No ambiguity. I highly recommend this service.

18 de fevereiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Joceyln,

Thank you for the 5-Star review and the recommendation. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Agent knowledgeable and courteous

The agent I dealt with, Rachele Dunn, was unfailingly helpful, courteous and knowledgeable.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Ellen,

Thank you for the great review. We’re happy that Rachele was helpful and knowledgeable throughout your funding process. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Randall Blaskievich was fantastic with…

Randall Blaskievich was fantastic with everything

11 de fevereiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Reginald,

Thank you for the 5-Star review. We’re glad Randall was help throughout the process. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 3 de um total de 5 estrelas

Lacking in communication.

10 de fevereiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi No,

Thank you for your feedback. We truly appreciate your input, as it plays an important role in our commitment to delivering top-quality customer service. Your comments have been shared with the appropriate team. If you’d like to discuss this further, please don’t hesitate to contact us at wecare@heb.ca.

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 4 de um total de 5 estrelas

Didn’t like that you put my co-signor…

Didn’t like that you put my co-signor as a part owner. Lots oh repeat hoops had to jump through

29 de janeiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Ellen,

Thank you for the four-star review and thank you for choosing HomeEquity Bank.

Sincerely,
HomeEquity Bank Client Relations

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais