CHIP Reverse Mortgage Avaliações 2.287

O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have a great experience working with Adam Fotias. As I am currently managing a cancer diagnosis he was so helpful and patient. I came away very happy with his work and can feel at ease knowing my fina... Ver mais

Avaliado com 4 de um total de 5 estrelas

Niel Palit was my guide through the entire process, which was fairly long and complicated (no fault of his ). He kept me on track and remained calm even when I got frustrated. My advice is to have... Ver mais

Avaliado com 5 de um total de 5 estrelas

From start to finish Aaron was there to help and advice making the process a pleasant and rewarding experience. Agnes was there as well helping us find a lawyer also giving good advice. So thank you... Ver mais

Avaliado com 5 de um total de 5 estrelas

From our first interaction with Adam Hawryluk (who answered all our questions and anticipated those we had not thought to ask) we were reassured and impressed. Equally noteworthy was the pace with w... Ver mais

Detalhes da empresa

  1. Banco
  2. Consultor Financeiro
  3. Corretor hipotecário

Escrito pela empresa

HomeEquity Bank (HEB) is Canada’s original and leading national provider of reverse mortgages, with over 40 years of service. HEB is the only federally regulated bank specialized for Canadians 55 and better. With its flagship product, the CHIP Reverse Mortgage, HomeEquity Bank empowers Canadians 55+ to use what they’ve built to live well, help their family, or plan their legacy by providing a secure way to access equity from their most strategic investment – their home.

CHIP Reverse Mortgage: There's No Retirement Like Home

Escrito pela empresa

The CHIP Reverse Mortgage by HomeEquity Bank provides Canadian homeowners 55+ with a safe, simple solution to retire in the home they love. Access up to 55% of your home equity without ever needing to move or sell. Whether planned or unexpected costs arise, the CHIP Program provides peace of mind by allowing you to live retirement on your terms without having to worry about monthly mortgage payments.

Learn More About the CHIP Reverse Mortgage


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Neil Sharma

Your representative, Neil Sharma, was very courteous, helpful, patience, knowledgeable, helpful, couldn't be more happy with my experience dealing with him!

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Robert,

Thank you for the 5-star review. We're pleased Neil was helpful, patient, and knowledgeable throughout the process. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Caring, helpful advisors

As someone that suffers from anxiety, this process could have been overwhelming to the point of no return but both Janet and Abigail's kindness and patience made this experience easy to move through and validated my decision to proceed with the first financial move that I've had to make without the benefit of a Father or Husbands advice. I would strongly recommend any Widow wanting to remain in their home as they age, getting in touch with either of these lovely ladies for their help and guidance!

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Joy,

Thank you for the great review. We’re glad that Janet and Abigail made the process easy for you. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Dealing with Agnes from Vancouver was…

Dealing with Agnes from Vancouver was great. She explained everything and then instead of the " usual pressure tactics" asked us to think about it, come back and ask more questions. She laid out the situation according to our needs and gave us simple, readable charts to show us where we would be at.
Given the opportunity, we will recommend Equity Bank, but also please recognize her for extremely good customer service!!

12 de fevereiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Paul,

Thank you for the great review. We’re thrilled you found Agnes helpful and knowledgeable. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

i seemed to have had a few items that…

i seemed to have had a few items that you had to deal with but your people overcame those items it took a little time to do so but they managed i was not in a rush so it all worked out.

10 de fevereiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Dennis,

Thank you for the 5-star review. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Very happy with the efficient process!

Our experience with Home Equity Bank was first-rate from start to finish, mainly due to our Specialist, Ryan Zaibak. He was at all times very knowledgeable, respectful and patient. He kept in touch with us with updates every step of the way, both by phone and email, and was a pleasure to deal with!

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Christine,

Thank you for the 5-star review. We’re thrilled you found the process efficient. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

A company inspiring confidence and integrity

My first contact was with Bev Kensley and then with Audra Branigan, both of whom were friendly, helpful and very supportive. The entire process was clearly explained to me and took less time to complete than I expected.
I would be happy to recommend this company.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Andrea,

Thank you for the 5-star review. We’re glad you found the process clear and efficient. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Easy and secure

We dealt with Ryan throughout the process and the level of support and patience he showed made us very confident in the transaction. His diligence, attention to detail and personal delivery was excellent. He was knowledgeable and responded positively to all our questions. All in all, our experience with the process was very good.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Robin,

Thank you for the great review. We’re happy Ryan was supportive and knowledgeable throughout the process. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Kyle was amazing

Kyle was amazing! He guided my husband and I every step of the way. His professionalism, knowledge and willingness to help made the process very easy! Thanks Kyle for all your help.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Mary,

Thank you for the 5-star review. We’re glad that Kyle was professional and helped make the process easy. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Excellent Service / Prompt, Seamless Process

Highly recommend HomeEquity Bank. Specifically want to note the exceptional level of service provided by Aaron Yanover, Mortgage Specialist. From the time I submitted my application to when funds were disbursed, found it incredibly reassuring that just a phone call away - Aaron was always available to address any concerns I might have, answering all my questions promptly & to my complete satisfaction. Professional, courteous, friendly and attentive throughout the process. Thank you, Aaron! HomeEquity Bank could not have a better representative. AF

16 de janeiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi AF,

Thank you for the 5-star review. We always aim to provide exceptional customer service and we’re glad we hit the mark. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Kyle Is The Best

Kyle was amazing. His patience, kindness and thoughtfulness was over the top. He's definitely been there for me every step of the way. He was always willing to take the time to answer my questions, never once tried to rush through the process. I really and truly appreciate all of his assistance. Ask for Kyle if you are planning a reverse mortgage!! Thank you so much!!

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Wanda,

Thank you for the 5-star review. We’re thrilled Kyle was patient and kind throughout the entire process. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

HEB Refinance Review

I was refinancing a mortgage from a 3rd rate /tier lender, which was a nightmare experience. Christian and Antoine were ethical reliable and very professional
A pleasure to deal with these guys and HEB!!
Thank you very much!!

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Lorraine,

Thank you for the great review. We’re glad that Christian and Antoine were professional and helpful. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Great CHIP experience!

It was a pleasure working with Marcia Marciniak as she was professional and a great communicator. She explained all options and provided us a clear path toward securing our mortgage. We highly recommend her!!

14 de janeiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Peter,

Thank you for the 5-star review. We're thrilled Marcia was clear and professional. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Smooth transaction

6 de fevereiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Greg,

Thank you for the 5-star review. We’re thrilled you found the process smooth. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

A Great Experience With CHIP

The process of arranging the reverse mortgage was straight forward, logical, and efficient.
All informations necessary to understand the legal and financial implications were clear.
Eric Pearson

9 de fevereiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Eric,

Thank you for the 5-star review. We’re happy you found the process straightforward and efficient. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

my agent Gabriel was extremely helpful…

my agent Gabriel was extremely helpful and he went above and beyond to help me out when I was a bit stressed about this decision

6 de fevereiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Donna,

Thank you for the 5-star review. We’re glad Gabriel was helpful and went above and beyond to help you throughout the process. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

I just want to loan

23 de janeiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Attanuaq

Thank you for the 5-star review. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 4 de um total de 5 estrelas

first experience with CHIP

OUR COTACT PERSON ARAON WA.SVERY HELPFUT BUT NOT 100%.
your legal dept. was very good in picking in the fly shit out of the pepper and this added stress in proceeding with approval of our loan.

6 de fevereiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Harry,

Thank you for the 4-star review. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

My dealings with Home Equity Bank and…

My dealings with Home Equity Bank and Chip Reverse Mortgage was a true learning experience. My initial contact was by phone, and immediately was contacted by Angela Lattuca, Mortgage Specialist. She was always there to answer my questions by phone or email. She was very pleasant to deal with and always helpful. Thanks Angela!

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Carol,

Thank you for the 5-star review. We’re glad you enjoyed working with Angela and that she was always there to answer your questions. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Mike Wells

This was my first experience with CHIP and Mike Wells was of great assistance. His professionalism and patience went a long way to convince myself that this was the correct financial plan for me. It was a pleasure dealing with Mike.

Les Hurt

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Leslie,

Thank you for the great review. We’re happy Mike’s professionalism and patience helped make the process positive. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Hisham Abouraya

Hisham Abouraya, Mortgage Specialist at HomeEquity Bank is fantastic to deal with. He is both knowledgeable, efficient and friendly! It was a pleasure to deal with him!

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Jules,

Thank you for the 5-star review. We’re glad Hisham was knowledgeable, efficient and friendly. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

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