CHIP Reverse Mortgage Avaliações 2.287

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have a great experience working with Adam Fotias. As I am currently managing a cancer diagnosis he was so helpful and patient. I came away very happy with his work and can feel at ease knowing my fina... Ver mais

Avaliado com 4 de um total de 5 estrelas

Niel Palit was my guide through the entire process, which was fairly long and complicated (no fault of his ). He kept me on track and remained calm even when I got frustrated. My advice is to have... Ver mais

Avaliado com 5 de um total de 5 estrelas

From start to finish Aaron was there to help and advice making the process a pleasant and rewarding experience. Agnes was there as well helping us find a lawyer also giving good advice. So thank you... Ver mais

Avaliado com 5 de um total de 5 estrelas

From our first interaction with Adam Hawryluk (who answered all our questions and anticipated those we had not thought to ask) we were reassured and impressed. Equally noteworthy was the pace with w... Ver mais

Detalhes da empresa

  1. Banco
  2. Consultor Financeiro
  3. Corretor hipotecário

Escrito pela empresa

HomeEquity Bank (HEB) is Canada’s original and leading national provider of reverse mortgages, with over 40 years of service. HEB is the only federally regulated bank specialized for Canadians 55 and better. With its flagship product, the CHIP Reverse Mortgage, HomeEquity Bank empowers Canadians 55+ to use what they’ve built to live well, help their family, or plan their legacy by providing a secure way to access equity from their most strategic investment – their home.

CHIP Reverse Mortgage: There's No Retirement Like Home

Escrito pela empresa

The CHIP Reverse Mortgage by HomeEquity Bank provides Canadian homeowners 55+ with a safe, simple solution to retire in the home they love. Access up to 55% of your home equity without ever needing to move or sell. Whether planned or unexpected costs arise, the CHIP Program provides peace of mind by allowing you to live retirement on your terms without having to worry about monthly mortgage payments.

Learn More About the CHIP Reverse Mortgage


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Professionals at their Best

My experience from start to finish was excellent accredited to the customer service, the refinance and underwriting team. They are professionals who answered all my questions clearly and made the process easy and seamless. They took the time to understand my situation. I wish to thank all the staff who assisted on my file, Ryan you are respectful, patient and a pleasure to work with.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Debby,

Thank you for the great review. We’re always aim to deliver exceptional customer service and we are thrilled we hit the mark! Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Excellent Service and Follow up with…

Excellent Service and Follow up with Agent Helen Yee and Dorothy Kerr from Home Equity Bank regarding my
Chip Reverse Mortgage : ) : )

10 de outubro de 2025
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Johnni,

Thank you for the 5-star review. We’re glad you found our service excellent. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

The HEB representative Neil P

The HEB representative, Neil was an excellent communicator and explained the Chip Reverse Mortgage very well. He always made sure we understood all the different aspects and kept in constant contact right up to when we received our funds. He answered messages and phone calls in a timely manner. We would recommend this service to our friends.

22 de janeiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Don,

Thank you for the great review. We’re thrilled Neil was responsive and helped you informed throughout the process. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 1 de um total de 5 estrelas

Watch out.

Everything was confusing, nothing was clearly explained, and it really seemed like they were trying to push people toward losing their homes instead of helping them keep them. Please be careful and look elsewhere.

1 de janeiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Sofia,
Thank you for your feedback. We truly appreciate your input, as it plays an important role in our commitment to delivering top-quality customer service. Your comments have been shared with the appropriate team. If you’d like to discuss this further, please don’t hesitate to contact us at wecare@heb.ca.

Avaliado com 5 de um total de 5 estrelas

Paid attention to my situation and…

Paid attention to my situation and explained step by step how it works. Was like a friend when speaking.

21 de janeiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Laura,

Thank you for the 5-star review. We’re glad you enjoyed speaking with our staff. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Dear Chip Team

Dear Chip Team
i am writing to share my gratitude for your help in securing a chip reverse mortgage.
thanks to your team especially anthony gitto for making this happen
Anthony has been able to convert some of my home equity into tax free cash,allowing me to pay off debt and enjoy my retirement without worrying about monthly high interest credit card payments and it has provided me with tremendous financial stability.
thank you anthony for making this process smooth and putting a smile on my face again.

21 de janeiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Lindsay,

Thank you for the great review. We’re glad you found the process smooth and that you have a smile on your face again. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 1 de um total de 5 estrelas

No transparency

No transparency. Rate they give you is actually wrong as they calculate it per month not per year. Instead of 65.000$ interest in 5 years on 190,000$ loan it will cost 10,000$ EXTRA charge. No explanation. You sign 100 papers BUT NOTHING about full disclosure charges, YOU suppose to call and inquire about miscalculation to discover that their formula is totally different and of course in their favour. Instead of paying 65,000 ? In 5 years, I will have to pay 10,000$ EXTRA as they compound interest on monthly basis. So instead of 6,7% interest it will ACTUALLY be 8% interest!!!

30 de dezembro de 2025
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Miro,
Thank you for your feedback. We value your input, as it plays an important role in our commitment to delivering top-quality customer service. A complaint has been logged and a member of our Customer Care team will contact you to discuss your concerns.

Avaliado com 5 de um total de 5 estrelas

good communication

good communication

20 de janeiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Janet,

Thank you for the 5-star review. We’re happy you were satisfied with our communication. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Home Equity Bank

Our mortgage specialist, Holly Hoy, was excellent and answered and explained all our questions and concerns. This type of mortgage was perfect for our situation. With the exception of a couple of computer hiccups it was a relatively smooth process. We thank Holly for her incredible patience.

27 de novembro de 2025
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Carol,

Thank you for the 5-star review. We’re glad Holly was able to answer all of your questions. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Relax and enjoy retirement …

Vivianne made our experience so smooth and easy
Thank you for going above and beyond helping us
Nicole and Geulee

19 de janeiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Geulee,

Thank you for the great review. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Great option for my circumstances.

I did a lot of research before I went ahead with the mortgage. I worked with a great broker who answered all my questions. This is a good option for many people depending on your circumstances. I highly recommend looking into it and not prejudging before you look at all the numbers and options they give you.

19 de janeiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Cheryl,

Thank you for the 5-star review. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Audra was so great and answered every…

Audra was so great and answered every question we had. She guided us all the way through. She was very professional and really knew her stuff. It made this process very painless for Valerie and myself. I just want to thank Audra and Home Equity Bank. It was a very good plan for us. Thankyou Equity Bank and Audra.

Sandy & Valerie

19 de janeiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Sandy,

Thank you for the 5-star review. We’re glad that Audra was professional and knowledgeable. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Aaron was wonderful to work with

Aaron was wonderful to work with, he was thorough, knowledgeable and kind.

16 de janeiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Suzette,

Thank you for the great review. We’re thrilled you enjoyed working with Aaron. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

The best support team!

The best support team!
thank You!

17 de janeiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Dimetrius.

Thank you for the great review. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

The personal are great to work…

The personal are great to work with.This gives me the opportunity to stay in my home

15 de janeiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi George,

Thank you for the 5-star review. We’re glad you are able to stay in the home you love. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Neil was patient and made the best…

Neil was patient and made the best process easy to understand

16 de janeiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Joanne,

Thank you for the 5-star review. We’re glad Neil was patient and made the process easy to understand. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Excellent Service and Support

Our adviser, Neil Sharma, kept us informed every step along the way and did everything he did to help us with the process.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Michael,

Thank you for the great review. We’re glad Neil kept you informed throughout the process. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

the people I have delt with have been…

The people I have delt with have been amazingly helpful thank you everyone

14 de janeiro de 2026
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Sharon,

Thank you for the 5-star review .We’re thrilled you found our staff helpful. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Avaliado com 5 de um total de 5 estrelas

Everyone we dealt with was great

Everyone we dealt with was great. Kyle Dykxhoorn was excellent helping us through the whole process. Helped us with our senior tech issues too. Thank you.

15 de janeiro de 2026
Avaliação não solicitada
logotipo da CHIP Reverse Mortgage

Resposta de CHIP Reverse Mortgage

Hi Trish,

Thank you for the great review. We’re glad ou found Kyle helpful throughout the process. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

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