The engineer who came out to service our system was on time, rang in advance of his arrival, and polite and friendly. He wore plastic covers on his shoes whilst in the house, and kept everything neat... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
The Chubb engineer is always professional and courteous. Nothing is too much and he goes above and beyond to fit in around us while he's sorting our extinguishers. It's a shame more companies can't or... Ver mais
A empresa respondeu
Steven Henighan is our regular Chubb technician, he is always pleasant, courteous, professional, and extremely helpful in everything he does. His approach and attitude make a real difference, and his... Ver mais
A empresa respondeu
Being with Chubb means having a peace of mind . My alarm went off at 00.45 . I couldn’t turn it off using the keypad so I contacted Chubb 24hr service number . An engineer contacted me and I was expl... Ver mais
A empresa respondeu
Detalhes da empresa
- Instalação de sistemas de segurança
- Fornecedor de Alarmes de Incêndio
- Loja de Equipamentos Contra Incêndio
- Loja de equipamentos de segurança
- Serviço de segurança
Escrito pela empresa
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informações de contato
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Reino Unido
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Excelente
9 mil avaliações
Pede aos clientes que avaliem
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Resposta da Chubb Fire & Security UK
Dear David Blackburn,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very efficient
Very efficient, on time, had replacements on van so very good service
21 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Heather,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
No issues very efficient
21 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Nicola,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent engineer
Alan is extremely knowledgable and helpful. A pleasure to deal with and always keen to resolve issues. He is a credit to your company.
21 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Martin,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Call to arrange routine service handled…
Call to arrange routine service handled very efficiently, politely and with little effort on my part.
21 de maio de 2026
Avaliação não solicitada
Resposta da Chubb Fire & Security UK
Dear Richard,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
So much better speaking to a person
So much better speaking to a person. The person I spoke to was very helpful. She explained everything clearly and was patient with my queries
21 de maio de 2026
Avaliação não solicitada
Resposta da Chubb Fire & Security UK
Dear Patricia,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Excellent customer service
Brian (our service engineer) is good at his job. Works diligently and is helpful/courteous. Has also made recommendations on what we could do to improve our system (so is also knowledgeable).
20 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Andrew Cave,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Routine service.
Routine service as arranged.
Representative quickly completed the service task.
19 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Turned up promptly and did everything I…
Turned up promptly and did everything I needed.
19 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Penny,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Problem solver
The engineer that attended my property was very polite and knew what he was doing. This particular engineer has attended my property a few times and he has always carried out work professionally, and sorted out problems that has been required.
23 de abril de 2026
Avaliação não solicitada
Resposta da Chubb Fire & Security UK
Dear Lorraine,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer arrived on time
The engineer arrived on time, quietly got on with testing our equipment then gave us a verbal report on what he had done.
He left straight away.
Excellent.
20 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Donald,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
prompt efficient and pleasant
prompt efficient and pleasant , given total confidence in service
20 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
As always excellent service from Stuart…
As always excellent service from Stuart
He always explains everything and does a great job
20 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Mark,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Friendliness of the engineer
Friendliness of the engineer, he was polite and careful moving around the house. He knew I may a little late getting home but he was prepared to wait for the short while I took to get home.
20 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Michael,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
friendly and helpful technician
20 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Mark,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Resposta da Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Engineer was professional and helpful
20 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Vickie,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer had serviced our system on a…
Engineer had serviced our system on a number previous occasions, so good continuity and knowledge of the house layout. He arrived early, within the time frame specified by the office when booking the visit. Very well presented in Chubb uniform and used the overshoes whilst in the house. Friendly and efficient whilst carrying out the work. Overall, very happy with the whole experience, we have been using you since 2012 and will continue to do so.
20 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear John,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Excellent service as usual
Excellent service as usual! Very friendly but also very professional
20 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Sue,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great service
Just a a phone call to ask if it’s ok to visit , and the job was done
20 de maio de 2026
Resposta da Chubb Fire & Security UK
Dear Gary,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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