Churnet Valley Railway (1992) PLC Avaliações 

14.890
•
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Friendly and welcoming staff. The train was very clean and comfortable. We were promptly served a traditional Staffordshire breakfast served with plenty of drinks of choice whilst enjoying the scenic... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Well organised, staff all very friendly and helpful and booking easy and straightforward. A lovely trip. Some other customers need to consider everyone on these trips though. A couple near us chose t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Borders Explorer is an excellent day out not to long either 1030am to 4pm. Very good breakfast served at your seat & plenty of tea/coffee etc. You get to travel over parts of the railway which not... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pleasantly surprised that the track has been extended along the old Carlson line. All volunteers pleasant and welcoming. I last travelled on this track almost 60 yrs ago so a wonderful trip down memor... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Atração turística
  2. também em
  3. Companhia ferroviária
  4. Preservação do Patrimônio
  5. Restaurante de Café da Manhã
  6. Restaurante Inglês

Sobre Churnet Valley Railway (1992) PLC

Escrito pela empresa

Churnet Valley Railway: A Journey Through Time and Scenic Beauty

Hop on board Churnet Valley Railway, Staffordshire’s premier heritage railway, for an unforgettable journey through England's scenic countryside. Catering to a wide range of audiences, Churnet Valley Railway offers not just a trip, but an experience designed to delight all ages.

Entertainment for Everyone: Whether it’s a fun-filled day out with the kids, who will be thrilled by special children's events like The Mad Hatters Tea Train Party, an exotic and romantic lunch excursion for couples, or their tipsy Rail Ale Trail for you and your mates – there's something for everyone at Churnet Valley Railway. Seasonal events like their PolarExpress™ Christmas Train Ride or the Midsummer Murder Mystery evenings offer entertainment that stays fresh throughout the year.

Heritage Presentation: Operated primarily by a dedicated team of volunteers, Churnet Valley Railway takes immense pride in preserving and showcasing the golden age of British rail travel. The meticulously restored steam locomotives, along with vintage carriages, offer passengers an authentic glimpse into the past.

Partnerships Galore: Beyond providing a thrilling day out, Churnet Valley Railway collaborates with external partners to bring Staffordshire some of its most loved events. From bringing festival-goers to villages accessible only by rail to hosting engaging and interactive educational events for children, Churnet Valley continues to offer new and exciting options to the communities they serve. Hop on board and experience the unique blend of nostalgia, scenic beauty, and warm hospitality that only Churnet Valley Railway can offer.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

15 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(14.890)

4.230 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

What a very special day

What a very special day! We were made to feel quite special - greeted at the carriage (a bit like the orient express!). Lovely food and exceptional ride! Perfect!!

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track! (forgive the pun)

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Went on the breakfast train yesterday…

Went on the breakfast train yesterday for a belated wedding anniversary for my parents we all really enjoyed it and will definitely be doing it again

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Great first time experience

Great first time experience. Would definitely do it again bit would have to bring my coat. It was a bit cold with the odd draught. Perfect journey.

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Well organised

Well organised, and compared with a number of other volunteer railways the buildings and rolling stock were in really good order. We had a delay because some customers had forgotten to order food, and we had to wait for them to get something locally, so darkness feel before we could see much of the scenery. It mattered little because passengers around us were very friendly.

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track! (forgive the pun)

Kind regards
Kaaren
01538 360522

Avaliado com 4 de um total de 5 estrelas

A steam journey for dinner

Booking was easy except when we had to ask for it to be rearranged due heat wave..NO..After a meeting of staff we were able to arrange another day hence we have had one of the most enjoyable days todate. The food was excellent and staff also made the day. Well done to all. The MPower was steam and that was a bonus for my son. He had never gone backwards before due to a failure of pwer to go up the incline, and we were then treated to a express start. Well done the engine crew.
My wife's concern was no blinds although they had been fitted previously, perhaps a visit to a "blind" shop... All together it was GREAT.

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review. We’re delighted that, after rearranging your visit, you had such an enjoyable day and that you particularly enjoyed the steam experience and the efforts of our engine crew. We’re also pleased to hear that you found the food excellent and our staff welcoming. We appreciate your comments regarding the blinds and will certainly pass this on to the relevant team. We hope to welcome you back again in the future.

Kind regards

Debbie
01538 360522

Avaliado com 3 de um total de 5 estrelas

We were a party of four but one…

We were a party of four but one finished work late and thought he would not make it and the seven o’clock train did not leave on time actually twenty minutes late 😢

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your review. We’re sorry that one member of your party was unable to make the train as expected.

Our trains are scheduled to depart at the advertised time, and unfortunately we cannot hold a train for passengers who are running late. If a departure is delayed, this would normally be due to an unforeseen operational or safety reason, which is something we cannot predict in advance.

We appreciate that the 20-minute delay may have given your party some hope that the train could be held, but unfortunately we are not able to delay the departure specifically for an individual passenger.

We’re sorry that this affected your group and hope you were still able to enjoy the experience.

Kind regards

Debbie
01538 360522

Avaliado com 5 de um total de 5 estrelas

From the moment I booked the service…

From the moment I booked the service had been perfect. Great communication and updates. Friendly staff and lovely food just helped make the whole experience. We are eagerly awaiting next years trips to be released so we can book our next adventure.

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track! (forgive the pun)

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Fantastic afternoon

Fantastic afternoon, food was excellent and the service was top notch. The train journey was superb.

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Food carriages were great

Food carriages were great
Coffee shop needs to be a little bigger
Breakfast was very nice

20 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Great time on the train journey

Great time on the train journey. Friendly staff, nice views and a very pleasant journey that isn't too long.

Parking was OK, plenty of spaces, although a few more disabled spaces would be good.

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Great experience!

This was part of a birthday present for my husband. We both thoroughly enjoyed the experience, excellent service and great breakfast whilst looking at the beautiful countryside. Would highly recommend!

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track! (forgive the pun)

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Excellent service highly recommended…

Excellent service highly recommended thanks. Every member of staff were friendly and helpful.

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Very enjoyable trip !!

Well organised and very friendly, helpful staff. Easy booking process. Great journey !

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

A truly great experience,lovely food…

A truly great experience,lovely food and smashing service from knowledgeable staff.

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

What a lovely evening

What a lovely evening. Was good that we didn't have to share a table and it was a relaxing experience
Queuing for food was fine but I imagine if the weather is bad then it might not be as pleasant

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

We did the pie and mash train ride and…

We did the pie and mash train ride and it was just amazing!! The food was delicious and the train journey was stunning 🤩

16 de maio de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent. Very good service with a smile

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
01538 360522

Avaliado com 4 de um total de 5 estrelas

Don't go at night

A lovely evening starting with a top class fish and chip supper. Staff were great, atmosphere great but next time I would choose a day trip so that I could also enjoy the beautiful Staffordshire scenery.

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review. Our 2027 dates will be on our website by the end of October.

Kind regards
Kaaren
01538 360522

Avaliado com 5 de um total de 5 estrelas

A perfect day

A perfect day. Lovely place, lovely train, lovely people.

23 de setembro de 2026
logotipo da Churnet Valley Railway (1992) PLC

Resposta da Churnet Valley Railway (1992) PLC

Thank you for your lovely review, please travel with us again.

Kind regards
Kaaren
01538 360522

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais