I am so glad i recently chose to buy from Ctia EV and the reputed British company. CITA EV, has left me incredibly impressed. The charger features a superb design that expertly combines form an... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Shocking UK customer SUPPORT.. Theyvssy 24hr help what they mean is leave a message in wazap and it will take more than 24hrs to get back. The lack of knowledge is embarrassing. They can’t help and... Ver mais
A empresa respondeu
RECOMMENDED! Previously I had my EV charger on plug and play. I was contacted by the CITA team who informed me about the app features, and who then came and helped me set up my charger and app. Using... Ver mais
A empresa respondeu
I moved into a new property and had no idea how to work the existing charger. The support team were exceptionally helpful and got me up and running within just a few minutes. I found them to be so res... Ver mais
Detalhes da empresa
Escrito pela empresa
CITA EV is innovating towards powering a green future. We bring to you an electric vehicle charging experience that is simple, safe and smart. Our innovative design has made our product into a compact unit that is easily installable at homes and businesses alike. A team of experts have put their best tech minds together at CITA EV to make the communication between you and your charger as easy as possible. We have developed an application for the same that ensures maximum charging capability with minimal effort.
Informações de contato
52 Deerdykes View, Westfield Park, Cumbernauld, G68 9HN, Glasgow, Reino Unido
- info@citaevcharger.co.uk
- citaevcharger.co.uk
4,4
Excelente
94 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Smart product with great customer service
I recently purchased a CITA EV Charger for my electric vehicle, and I must say that I am thoroughly impressed with both the product and the outstanding customer service provided by the CITA team. From the moment I made my purchase to the installation process and beyond, CITA has exceeded my expectations in every aspect.
First and foremost, let's talk about the CITA EV Charger itself. The product is of exceptional quality, designed to be efficient, reliable, and user-friendly. The charger is sleek and compact, making it easy to install in my garage without taking up much space. The build quality is robust, and it feels like a durable device that will last for years to come.
What truly sets CITA apart from other EV chargers on the market is their attention to detail and commitment to customer satisfaction. The customer service team at CITA is truly outstanding. They are available round the clock, ensuring that any queries or concerns are addressed promptly. I was pleasantly surprised by their willingness to go the extra mile to assist me during the installation process. They provided clear instructions, patiently answered all my questions, and even offered valuable tips for optimizing charging efficiency.
One aspect that impressed me the most was the level of personalized support I received. The CITA team took the time to understand my specific requirements and guided me in choosing the right charger for my electric vehicle. Their knowledge and expertise in the field were evident, and it gave me confidence in their recommendations.
The installation of the CITA EV Charger was a breeze, thanks to the detailed instructions provided in the package. In case I needed any further assistance, the customer service team was readily available, ensuring a smooth and hassle-free installation experience. I appreciate their commitment to ensuring that customers are fully satisfied and confident in using their products.
Since using the CITA EV Charger, I have experienced no issues whatsoever. The charger operates flawlessly, delivering a consistent and reliable charge to my electric vehicle. It provides faster charging times compared to other chargers I've used in the past, which is a significant advantage, especially when I'm in a hurry.
Overall, I cannot recommend the CITA EV Charger enough. The exceptional product quality, combined with the outstanding round-the-clock customer service, sets CITA apart from its competitors. If you're in the market for an EV charger, I strongly urge you to consider CITA. They truly prioritize their customers and provide a level of support that is unparalleled in the industry.
5 de setembro de 2022
Avaliação não solicitada
Resposta da CITA Smart EV Charger
Thank you so much for your incredible and detailed review.
We’re truly delighted to hear that your experience with the CITA EV Charger exceeded your expectations from the product itself to the after-sales support.
Our vision has always been to deliver chargers that blend sleek design, durability, and smart functionality, while ensuring the setup and usage feel effortless for every customer. It’s wonderful to know that both the look and performance of your charger stood out to you.
We’re especially grateful for your kind words about our customer service team. Providing clear, patient, and round-the-clock support is at the heart of what we do, and it’s rewarding to hear how much that helped you throughout your journey from installation to optimization. Your feedback reinforces why we keep pushing to raise the bar for both quality and service in the EV charging industry.
Thank you again for trusting CITA EV Charger and for recommending us so highly. We’re proud to power your EV journey and look forward to being your long-term partner in driving toward a smarter, greener future.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.