Customer service is non existant
I've dealt with CVR since the early COVID days. Recently they seem to have undergone a change in management. My previous order ( in 2025) was shipped to my old address despite the fact that I had updated my address in their website. It resulted in me having to drive an hour each way to pick up my order. My most recent order was a disaster. I sent them the model, it's year and serial number. I also informed them of the transmission model number. They sent me parts that were incorrect, I had to pay shipping and import fees. Despite the fact that they had all that information they sent the wrong parts. I asked to return the incorrect parts and because they had all that information I also asked that they also refund the shipping cost as well as the import fees. They told me that it was my fault that I ordered the wrong parts. In my mind they had more than enough information and should have informed me that the parts I ordered were incorrect. Stay away from them, they don't care about you just your money.








