ClearFibre Avaliações 

Internet disruptions during the day, reliability issue.

Quick and easy setup, also cheap for the speed you get

The internet is not active

Still don’t have internet

i have purchased 1gb pack, however, 500mb is the top speed i have ever got, i have informed this issue to the support team a couple of times, but no response.

I've been using ClearFibre since 19-08-25, it has been consistently disconnecting, contacted support but so far nothing, very unreliable

Good staffs

ClearFibre-san
Thank you for your quick response.
I can use wifi from last week end.
Kind regards

The team were swift to contact me and arrange the installation date and Jason James who came to install the service was both lovely and competent and installed everything very quickly with minimal disruption to my day. My reason for not giving 5* is that I believe the service itself to be extortionate given that they have a monopoly on the high speed service in our building!

“I am very satisfied with the service. The team was professional, friendly, and always ready to help. Everything was handled smoothly and efficiently, which made the whole experience stress-free. I truly appreciate the support and highly recommend their service.”

The internet is bad .
Every time the internet disconnects.

Service was great and quick

Very quick and easy to get and great service

Brilliant when it worked! Very poor as soon as it didn’t. Packed up on 16/05/25 and wasn’t fully fixed and stable by 13/06/25, when I lost patience and cancelled. Customer service during this period woeful, not proactive at all, had to continually chase for updates, which soon descended into copy and paste platitudes with little useful information. Organisation has now pulled all service from my building, leaving those who stayed with them in the lurch. Absolute farrago, couldn’t recommend.

I did everything as indicated and the internet doesn’t work. I called customer service and they told me they would call me back. Over 5 days have gone by and no one has called.
Terrible service.

They announced, halfway through my one-year contract (and one-year rental), that they’re cutting off service to my entire building. No reason specified except that they have the right to do so somewhere in their terms of conditions. This has left me scrambling to find a new fibre provider, at extortionate prices given I can’t commit to a full year, and means I’ve had a hole drilled in my wall for just six months of service. It’s truly awful customer service. I’ll never use them again for sure.

They have not given me "two months free service" as claimed in the reply. This is a lie. It is only one month. This will not make up for the additional costs I will incur moving to a new plan.