ClearFibre Avaliações 

Excellent service
No problems. Quick, effective and hassle free. Thank you

It’s so refreshing to have a human touch. Easily accessible friendly and professional staff. I felt like a valued customer not just another number of a large mega corporation. Broadband is lighting fast and stable with minimal latency. Also I moved into a flat and as promised on the morning of the day i moved in I had fully signal. One week in and it is great. 100% recommend these guys so far!

I signed up a year ago giving a new name a chance in my area, 1000/1000.

Getting setup there was lack of comms, no clear date of install or service per early reviews, once contacted them things moved, but you shouldn't need to do this as a new customer.

Once connected, first few months everything was pretty good, no interruptions so no complaints really.

Every few months since I'd have a random few hours where the connections dead/gone. I'd be troubleshooting, reboot router, plug cables back in, spending hour or two of my own time - only to be told next day there was an outage or system maintenance.

First time I thought okay, I gave feedback they should have a status page or email if customers are affected, so we are not left in dark and unclear.
Second time, no comms
Third time, no comms

Unfortunately comms is only good when you contact clear fibre, and nothing proactive is done.

In two years before I was with BT, I never had one interruption or outage, I only left as price went up a lot.

I referred people to clear fibre early on, they've had similar issues or outages, I've decided to leave them afyer one year. Shortest I've ever had an ISP and I've been through a fair few.

I'd say 3/5 represents them, and being in the bottom 5 ISPs by rating on trust pilot sadly sounds about right.

wifi disappears all the time. It's unstable

Fastest setup with no fees, most reasonable prices in the area. Excellent broadband, customer service live chat.

Initial router didn’t work but WhatsApp chat service good and promptly sent replacement. Internet itself is average & struggles when multiple people work from home on calls

Clearfibre was up and running when I moved into my apartment last week. The 4th. September.

The service very slow.

The operative who worked on the installation was very efficiently proficient, clean and speedy and Emma was brilliant the following day when I couldn't get some of my programmes. She was patient and so professional to me, an old lady!!!

Great installation, good communication

Extremely easy to set up. Very fast WIFI.

There was no installation fee.

Kev the fitter was very nice and friendly and completed job in a very quick fashion. Extremely efficient.

For the price the speed is excellent.

Simple easy and efficient.

Three of us live in a house and only one of us has access to this wifi

They were helpful

The instalment was quick and everything is running very well

The engineer arrived within an hour and rectified the issue.

Just moved a new flat & found that internet is not working as the router (which is supposed to be new) is defective & I waited for 4 days to receive a new one & after internet is working can't send emails as my IP is listed in Spamhaus