i made an appointment with this company and went out of my way to get ready for them. They didnt turn up and only let me know 15 mins after they should have arrived!
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Veja o que dizem as avaliações
Smooth process from first enquiry to installation. Excellent communication throughout our order. Steve the fitter was polite and has done an amazing job. We had Clement Browne shutters fitted abou... Ver mais
From initial visit to fitting the process has been faultless samples recieved sales visit was not pressurised at all. Andy the fitter arrived early waited outside untill start time, came alone whic... Ver mais
This is now the third time we have engaged Clement Browne to fit shutters. This time it was just one window, but the previous two occasions added up to over 10! Why have we come back? Because quite si... Ver mais
Detalhes da empresa
Escrito pela empresa
We manufacture, supply and fit beautiful window shutters.
Informações de contato
Barn 3, Runwell Hall Farm, Hoe Lane , CM3 8DQ, Rettendon, Reino Unido
- 0800 028 1204
- enquiries@clementbrowne.co.uk
- clementbrowne.co.uk
Pede aos clientes que avaliem
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Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 1 semana
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Fantastic shutters fitted by a…
Fantastic shutters fitted by a perfectionist, Darren’s attention to detail is second to none. Very rare these days you get exactly what you’re promised. I would recommend Clement Browne 100%.
Excellent job
Excellent job. Fast, efficient, clean. Mike was brilliant. Very professional service. Would highly recommend this company. (And the shutters look amazing).
Excellent Service
I’m so pleased with how our shutters look, they have transformed the room.
Steve who fitted our shutters, did a great job and cleaned up after each shutter was done.
I would highly recommend Clement Browne and have done.
STAY CLEAR - Clement Browne Ltd in Administration May 2021
Clement Browne Ltd entered Administration on the 28th May 2021.
I'm told they are not honouring any warranties to those who purchased before this time and 5% payment returns due to their errors will not be honoured too. It appears the company was sold in its entirety, but appears to be the key senior personnel from Clement Browne Ltd of old. They only visited me 2 weeks ago using the Clement Browne logo van and the like assuming the company name as though everything was the same. Never told me they are no longer trading. I have been due the 5% money back after all their errors which I've chased since January 2021 now told Clement Browne no longer exists.... Six months of chasing, very convenient.
There are no threats - this is what I do not understand. Your email states you will not honour my warranty, but you attended my home after the administration (which you never shared the company was in), but you will not give me my 5% back as you agreed.
How does that work?
I just want back what your terms and agreement said was due, nothing more.

Resposta da Clement Browne
Great result.
Finally after 9 months we have had our wooden shutters fitted to eight windows. We are delighted with the result but even more so with Simon who installed them. He arrived at the arranged time, was pleasant and efficient, taking great pride in his work and clearing up as he went. Thank you.
So happy with my shutters
So happy with my shutters. This is my second set and they are absolutely beautifully finished and fitted with a meticulous perfection by Mike.
Communication is good, product is fabulous, fitters polite, skilful and work neatly.
Winning product
Absolutely amazing service start to…
Absolutely amazing service start to finish! Staff were friendly, helpful and professional at all times. The finished product is fabulous! Highly recommend.
Delighted with my shutters.
Delighted with my shutters, having recently extended my property I was looking to add some finishing touches and decided to explore my options.
Some internet searches lead me to Clement Browne from the the first contact I had with the company i have been really happy with the service I have received.
I was helped and guided with my design choices and colour options and fully explained the process including a expected deliver / fit timescale.
The customer service team kept me updated on changes and answered all my questions and queries. I have gone on to recommend to my friends and family and I'm aware one has recently placed an order and I'm confident they will be as delighted as me.
Thank you Clement Browne
Thank you Clement Browne and in particular fitter Steve for two jobs well done. A very professional service both pre installation and the actual installation itself. Steve was very considerate when installing for my elderly parents who considered him both considerate and endearing. My installations were also excellent and I am extremely happy with the outcome.
Excellent quality and service.
Darren fitted our shutters for the whole house and his professionalism and attention to detail was second to none, the shutters themselves are of excellent quality and look amazing. From ordering to installation the process was very smooth, lovely staff with good knowledge of the product. Would recommend Clement Browne to anyone who wants their house to stand out from the crowd.
Thank you Clement Browne for dressing…
Thank you Clement Browne for dressing our windows so beautifully. We have your shutters all over the house from full length, cafe and tier on tier. Truly lovely shutters and a lovely team of people from start to finish.
Many thanks
Company in Administration.
Be careful - I’ve just been advised the company has gone into administration and whilst the stock has been bought, the problems with my shutters haven’t - I still don’t know where my two extra shutters are or whether I will even get them. No mention of this on the website.

Resposta da Clement Browne
Superb experience from start to finish
Superb experience from start to finish. Although our measurer/quoter was not then able to do the fitting a few months later, the replacement fitters were ace. Steve and Dave were two of the nicest chaps you could wish to meet - personable, courteous, diligent and extremely hard-working. The customer service team kept us in the loop throughout the process and were readily on hand to answer any questions/queries. Not paying the stamp duty on our recent house purchase meant we were fortunate enough to afford to have the whole house 'Clement Browned' - we are delighted with the final product!
Excellent customer service from start…
Excellent customer service from start to finish. I was hesitant about ordering online but no need. Great value for quality shutters that look and feel amazing. We recommend to next door neighbour and they have had them too!
Amazing and good quality shutter…
Amazing and good quality shutter installed all in one day!
Thank you so much
First class product & service at very reasonable price
This is a first class product and service but at a really reasonable price. I was recommended to use Clement Browne by a friend and I am so pleased I have used them. I ordered a shutter for my lounge in a colour. The initial visit was a no hassle, honest sales visit where I chose the type and colour of shutter. The lady that visited was knowledgeable and really pleasant. There was no pressure to order. I took my time to choose once I had my quote and ordered. Then lockdown hit. Throughout this time I had regular contact and updates. Despite the fitter coming from south of the UK they arrived when they were finally able to travel and John the fitter was fantastic. Polite, quick, obviously really knowing the product. He explained how to use the shutters, maintain them and avoid scratching. The product looks amazing. I will be ordering more for the remaining windows in the house in due course.
We love our new Shutters!
From start to finish the experience we had was brilliant! Communication was great via email or phone. Everyone turned up when they said they would and we are absolutely thrilled with our new shutters. We have 4 adults working from home at the moment and all the windows being fitted were in our offices. Louie our fitter was efficient, accommodating and worked around us all brilliantly. He did a fantastic job and left the house spotless. Would definitely recommend Clement Browne to anyone looking for shutters.
Absolutely terrible experience they…
Absolutely terrible experience they have taken almost £4000 of our money & now have a 4th fitting date.
I’m fully expecting to be fobbed off with another excuse.
Avoid this company like the plaque!
Customer service manager actually laughed when my wife complained.
Chinese blinds as well not British!

Resposta da Clement Browne
Shutters fitted in new house
I chose Clement Browne after some research , Graham came to measure and it was expertly done. He wasn’t available to fit them so John did the fitting , he was extremely efficient , polite and vacuumed after each window and removed all the wrapping. I have had shutters in three houses and think these are the best I have had and priced competitively, yes you have to wait, I used paper blinds as a temporary window dressings it was worth the wait, thoroughly recommend .
Excellent service and quality
We are really pleased with our shutters and would highly recommend. We got measured up in December and received the quote immediately. I was able to split the quote and have 3 windows done straight away and will be ordering again for the rest. The wait was longer than expected but with Christmas and Covid I had expected that. Shutters were fitted in April and we couldn’t be happier with the quality or the service.
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