This is a scam. They contact business owners claiming they can secure a business rates discount for your property. They initially ask for a £5.99 fee and state that if they successfully obtain... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
This is a scam. They contact business owners claiming they can secure a business rates discount for your property. They initially ask for a £5.99 fee and state that if they successfully obtain... Ver mais
A empresa respondeu
AVOID!!! AVOID!!! AVOID!!!! Scammers, tell you one thing to believe them and then do another. very intimidating men make you feel pressured and uncomfortable. Something needs doing about these co... Ver mais
A empresa respondeu
Attempted to take us to court for £1000 having done no work, no contracts sent and no agreement entered into. They falsely believed they had a legal case as we did not set up a gov gateway account (... Ver mais
Fraudulent company, just promised to charge £948 after the refund from business rates. But deducted the money before even any survey. Tried to contact the initial person every day and they say he is n... Ver mais
We offer a business to business service to attempt to reduce business financial liabilities with regards to commercial taxes and rent and lease renewals. We use Chartered Surveyors of some fifty years experience in the field to carry out the work and have been helping businesses for many years make significant savings.
Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 60% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Used the company in the past and was successful on my other property. Got off to a bumpy start with this company but they did fulfil a reduction for me. I must admit I was frustrated at first with the constant calls to get me to send them documents etc, but once i had finally got round to doing it, within 6 weeks I received notification of a reduction. Thank you for your help.
They were absolutely spot on with the job!wish I knew about them before! I will be using them for my other properties too!
Very Excellent services provided by Clements.I received reduction in the rates as per discussion .It was a great help in my difficult times.Thanks
Wow, i have used 3 different rates companies over the past 8 years and none of them got me anything back or made me any savings until now!!!!
Clements got me nearly 15000 back on my business rates and i have nothing to pay for the rest of the year.
I did not check trust pilot before i instructed them and now i am leaving my experiance i cant believe the negative reviews are real , its impossible, clements did everything for me and i will be using them next time, absolutely brilliant.
Clements agency are great, i under estimated them because of some negative reviews but i was wrong , very happy
Am so happy!!! Actually got a rate reduction and money back!! Despite reading some of these awful reviews they aren’t a scam and very helpful.
Thank you!!
Be careful. I do not recommend this company. I'll do an update
Good experience with this company
It took some time and battles with valuation rates office but we got a good refund and now no more rates to pay
They were a big help to me
Monwar
Very pleased with the outcome.
I had instructed Clements Agency in February this year with the hope they could bring the rates down on my office. The registration process is quite tedious and I needed clements help to complete it but after that everything was fairly simple.
The result came in at the end of April and today I have received my refund from the council. My rateable value went down by about half which is a massive saving to a business that receives no releifs.
Great service and I recommend highly.
Rose
My experience with this company has been excellent, throughout the process I was kept up to date by members of staff via email or by phone. They were all friendly and professional. I appreciate the hard work they put in on my behalf and wish to say thanks.
ALL THERE REVIEWS ARE FAKE! Why is it that all the 5 star reviews only have 1 submitted review. SCAM! They tell you to pay a upfront payment of £5.99 and without any warning take £995 if your unable to pay your sent court hearings. Can provide as much evidence as one would require in order to avoid these guys.

Resposta da clementsagency.co.uk
I was very uneasy going into reducing my rates because I know people that didn’t find it easy but Clements agency kept me up to date every time I called and after a month they told me that I got a reduction and a couple weeks later got paid out.
Thanks
They kept me updated with my case and finally got my money back last week.
Clements really helped with a back dated payment and also re valuing my rates giving me a further reduction. Consultants and surveyors were nothing but polite, helpful and caring, I cannot fault the company and will definitely be using them again. Although the process takes a small amount of time it is worth the wait to get the answers you want!
Thank you Clemency Agency!
We have just received a great rates reduction which has really helped with our business after Covid-19!
Scammers, they pressured me into signing t&c's I tried to pay the deposit of a few pounds by bacs whihc wouldnt work so I paid with my bank card. One week later they took over £1K from me with out me seeing a penny. Its not illlegal cause I signed the document but it feels very misleading to me. This review must be fake AVOID AVOID
Just had a refund from the council following Clements appeal. It did take a while and two attempts but finally sorted. They helped me register with the voa which was a pain and that also took ages but they were as good as their word and just in time for paying the new bills
I have recently moved into my shop and new nothing about business rates, clements agency sorted everything, did all the paper work and sorted everything.
Thanks clements agency!!!!
It's a total scam take they don’t do anything, not so much so that even if your application has been rejected they still take you to court and ask for money and if you refuse to pay you to get CCJ to your name rude staff unethical service don't believe them
Well that was a really pleasant surprise! While when I signed up I understood the terms I then read some reviews and thought should I have done this. Three months later the rates were reduced and just got my refund from the council. I had given the staff some grief during the process as a result but now have to say they did exactly what they said they would do despite my rantings along the way which obviously did not deter them from eventually proving my misgivings wrong. Happy to be wrong
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