Click2Mail Avaliações 

Poor website design and worse customer service.

send certified letters and selected the option to get the signature images or so I thought.. super unclear and the asking for help takes days..

Save your time and money

We used the service for around two years and have recently found delays in both production and shipping of items. We recently had a ten day delay on the delivery of a certified piece of mail and customer service was of little help and didn’t even offer a refund. Fortunately, there are many other companies offering this service, time to use another.

love these people. fast, affordable, great customer service. i’ve used them for many years.

Great. Fast, affordable, and offers global delivery. Saves me so much time and money.

My e-mails were never replied to when I sent e-mail to support-at or customersuccess-at.

But I did get proper support from sending e-mail to kayako. So I recommend ignoring their regular support, and going to kayako for support.

What good is a business that does not reply to their e-mails?

The click2mail instructions says to allow .25 inch for bleed, and allow .25 inch for cut inaccuracies. So I did so, and they shrunk my layout by .25 inch; instead of counting bleed. So that's a total shrinkage of 1/2 inch horizontal, and 1/2 inch vertical. That's not a horrible amount of shrinkage, but it makes it look goofy with that much white space, and makes the fonts smaller.

The ink was also over-saturated, causing offset. It was not horribly bad, but bad enough to make it look home made. It does not look professional.

I should have printed a few for myself first before ordering them for mailing. Then I would have seen the low quality.

Over all, it was not horrible, but it was not quality.

I do like the vast number of options when ordering a mailing list. There are a lot of options for reaching your desired target. But it's a bit difficult to navigate, until you get used to it. I recommend starting out with "basic version" option. After receiving the list I found about 10% that did not match up with what I was targeting, and removed them before mailing.

And I like the fact that they clearly show the pricing. It's very easy to see how much something is going to cost.

Their system seems to be a bit under-managed.