CLIPOP Avaliações 1.628

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Good price, efficient ordering and delivery, only reason I didn’t give 5 stars is because one of the holes under one seat didn’t fit the bolts supplied. We’re using it anyway, seems secure enough with... Ver mais

Avaliado com 3 de um total de 5 estrelas

I was disappointed upon opening that the frame of mirror was damaged. Probably happened in transit. Putting together was ok but be sure to study instructions. My daughter was very happy overall wi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything from the customer service when I made a mistake, the communication and the quality of the product was first rate. A great company to deal with - the stools are just right; comfortable and b... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant company. Had never purchased from them before, however, I would encourage all to buy from them because of their fantastic customer service! I purchased a vanity unit and I had a sm... Ver mais

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Acessórios para Móveis
  4. Loja de móveis para cozinha
  5. Loja de móveis para sala de estar

Sobre CLIPOP

Escrito pela empresa

Promo Image

Welcome to CLIPOP

Clipop Furniture : Design for a Cosy-Effective Life.

About Us

With over 6 years in the furniture business, CLIPOP Furniture has assembled an imaginative collection targeting style-conscious buyers. Blending contemporary styles, modern lines and comfortable appeal, from home to office, you can find any furniture you want here.

Shop Furniture

Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great sturdy chairs

Great sturdy chairs, very stylish and comfortable. The price was competitive. Customer service was excellent t when I had a problem with the courier. Definitely will be ordering from Clipop in the future.

10 de novembro de 2025
Avaliado com 3 de um total de 5 estrelas

Would love to give a 5 star

Would love to give a 5 star, as vanity not damaged...would of been fab! customer service was really helpful tho an have assured me I will get an new one when back in stock. I would then give 5 star.

10 de novembro de 2025
logotipo da CLIPOP

Resposta da CLIPOP

Dear Annika Whittle,

Thank you so much for taking the time to share your feedback, and for your kind words regarding our customer service team. We truly appreciate your understanding and patience.

We completely understand how you feel about being unable to receive a replacement vanity right away due to it being temporarily out of stock. Please rest assured that your exchange request has been duly recorded. Once the item is back in stock, we will contact you immediately and arrange for a brand-new product to be sent to you as soon as possible.

In the meantime, if you have any further questions or need additional assistance, please feel free to reach out to us at service@clipop.eu.

Once again, thank you for your patience and support. We look forward to providing you with a fully satisfactory experience very soon.

Best regards,

CLIPOP Customer Service

Avaliado com 5 de um total de 5 estrelas

Perfect Dining Chairs…

Cannot get over how quickly the dining chairs were delivered. Very pleasant delivery guys cheerful and with a smile. I'm so chuffed with them, they are perfect and love the colour and feel of them. So comfortable to sit in.

17 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great bar stools

Great bar stools, delivered in a timely fashion. This is the second time we’ve ordered them as our dog accidentally damaged one! They are great.

13 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Great items and customer service

I purchased a Gloria Dressing Table which was dispatchend and arrived exactly when it said it would. The table was easy to assemble and is made sturdy and well.

One of the drawer bases was damaged during packing/shipping but the customer service immediately rectified this and sent out a replacement Part.

All in all the service has been fantastic, the item is great and I would recommend the store to anyone!

30 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Poor communication and still not received order

Placed my order last week Thursday. There is no option to choose delivery type ie fast track or standard. It said this will be delivered between 2-3 days. Its been 7 days now including the weekend and i still havent received my dinning table and chairs and no information for when this will be delivered

Update, Order fully received on the 17th of November. I wnat to thank Clipop for reaching out following initial review. Its the Courier that was a bit disappointing
Love my dining set though. Good quality

6 de novembro de 2025
logotipo da CLIPOP

Resposta da CLIPOP

Dear Yolanda,

Thank you for sharing your experience — we completely understand how disappointing it is to wait without clear updates. We’re truly sorry for the frustration this has caused.

To clarify, all orders are dispatched within 2 working days, and delivery typically takes 2–5 working days after dispatch.
We’ve checked your order and can confirm that your order is already in transit, and is expected to arrive within the standard delivery timeframe. We have uploaded your tracking number. You can check the shipping information on the carrier's official website.

We know how important timely communication is, and we’re working hard to improve this. Your patience means a lot to us, and we’ll continue to monitor your delivery to ensure it reaches you as soon as possible.

Thanks for your kind understanding. If you have any further questions or concerns, please don’t hesitate to reach out — we’re here to help.

Best regards.

CLIPOP Customer Service.

Avaliado com 1 de um total de 5 estrelas

Item not delivered

Placed an order for table and chairs on 16.10.25. Still waiting for the table to arrive and have been given a whole host of excuses by the company, informing me ‘not to worry’. The first table was lost in transit apparently, then I was told another would be dispatched but this has clearly not happened. Really feeling like I’ve been scammed and the only form of communication is via a chat which is taking them 2 days to respond patronisingly each time. This has been so unnecessarily stressful

16 de outubro de 2025
logotipo da CLIPOP

Resposta da CLIPOP

Dear Andrea Godwin,

Thank you for taking the time to share your experience.
We sincerely apologise for the inconvenience and distress caused by the delayed delivery of your dining table. Whilst your dining chairs arrived as scheduled, the table encountered multiple unforeseen issues with our logistics partner:

The initial table shipment was confirmed lost in transit by the courier company, and the replacement parcel experienced delays in tracking updates.

Please allow us to explain the logistics delays: the current period coincides with peak season for couriers, placing seasonal pressure on the delivery network. Significant backlogs have resulted in extended delivery times. We sincerely apologise for this situation.

Rest assured, we have not overlooked your case. We are liaising daily with the courier service to expedite the delivery of your parcel. Whilst these delays are beyond our direct control, we fully appreciate the impact this has caused and are committed to resolving the matter as swiftly as possible.

Under normal circumstances, carriers collect parcels within two working days and scan them for dispatch. Delivery following scanning typically takes 2-5 working days. We note your new parcel was created on 30th October, dispatched on 3rd November (the second working day after your order), and successfully delivered on 8th November.

We appreciate your understanding.

We also note your mention regarding our response timelines. Our standard response period is within two working days (Monday to Friday), during which we will provide ongoing updates until your order is safely delivered.

We understand your current concerns and sincerely apologise for any inconvenience caused. Thank you for your patience and understanding during this peak shipping season.

Best regards.

CLIPOP Customer Service.

Avaliado com 5 de um total de 5 estrelas

Great

Great company. I did buy dining chairs, had a little issue, they did respond very quickly and sorted it promptly. Very happy!

27 de outubro de 2025

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