CLIPOP Avaliações 1.628

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Good price, efficient ordering and delivery, only reason I didn’t give 5 stars is because one of the holes under one seat didn’t fit the bolts supplied. We’re using it anyway, seems secure enough with... Ver mais

Avaliado com 3 de um total de 5 estrelas

I was disappointed upon opening that the frame of mirror was damaged. Probably happened in transit. Putting together was ok but be sure to study instructions. My daughter was very happy overall wi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything from the customer service when I made a mistake, the communication and the quality of the product was first rate. A great company to deal with - the stools are just right; comfortable and b... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant company. Had never purchased from them before, however, I would encourage all to buy from them because of their fantastic customer service! I purchased a vanity unit and I had a sm... Ver mais

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Acessórios para Móveis
  4. Loja de móveis para cozinha
  5. Loja de móveis para sala de estar

Sobre CLIPOP

Escrito pela empresa

Promo Image

Welcome to CLIPOP

Clipop Furniture : Design for a Cosy-Effective Life.

About Us

With over 6 years in the furniture business, CLIPOP Furniture has assembled an imaginative collection targeting style-conscious buyers. Blending contemporary styles, modern lines and comfortable appeal, from home to office, you can find any furniture you want here.

Shop Furniture

Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Vanity was lovely however the lights…

Vanity was lovely however the lights are different colour and aren't too bright,I was wondering if I could get some new bulbs delivered as I have only had this vanity a few days please?

5 de dezembro de 2025
logotipo da CLIPOP

Resposta da CLIPOP

Dear Lauren Ward,

Thank you for sharing your feedback. We are glad to hear you like the vanity, and we sincerely apologize for the issue with the lights—both the color inconsistency and the brightness not meeting your expectations.

We want to assure you that we have not previously received any message from you regarding this matter. To help us address this promptly, could you please send a short video showing the lighting color difference and the overall brightness to our service team at service@clipop.eu?

Once we receive the video, we will arrange for the correct replacement bulbs to be shipped to you without delay.

Thank you for bringing this to our attention, and we look forward to assisting you further.

Best regards,

CLIPOP Customer Service

Avaliado com 5 de um total de 5 estrelas

easy to order

easy to order and arrived very quickly. also, had to contact customer service and they where able to sort my issue out on the same day. thanks very much. I will be using Clipop again. thank you team.

27 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas

delivery arrived , parts missing and damage

delivery arrived , part open box
both chairs enclosed but unfortunately no fixing pack for chair no1
no2 chair has scuff on rear very disapointed as quality seems good

sent several emails asking for issue to be corrected but no such luck

we ordered 2 chairs as to see what they was like as we needed 6 originally

27 de novembro de 2025
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Resposta da CLIPOP

Dear Mark Furlong,

Thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience caused by the delivery and the condition of the chairs you received.

After reviewing our records, we were unable to find any previous emails from you regarding this matter. To ensure we can assist you promptly, we have just sent you a message via service@clipop.eu. Please check your inbox, including your spam or junk folder, for our email.

To help us resolve this situation quickly, we would appreciate it if you could reply to our email with photos showing:

- All the parts you received

- The scuff mark on the defective chair

Once we receive the images, we will investigate immediately and arrange for any necessary replacements or further support.

Your satisfaction is important to us, and we are here to help. We look forward to hearing from you soon.

Best regards,

CLIPOP Customer Service

Avaliado com 5 de um total de 5 estrelas

Whilst ordered items delivered came…

Whilst ordered items delivered came separate occasions i accept that could be due to busy season for deliveries so unable to review fairly from order to delivery. That said i dont think it was more than 4 weeks in total.
The seabold table came first (without chairs) and is everything and more than the pictures show. Its beautiful and looks more expensive than ad price. I had been wanting a farmhouse table but decided to give this a go as thought if i decide to swap in future at least I havnt spent hundreds. But the table is going nowhere as I love it. I chose the moree swivel chairs so be.mindful if you choose the swivel type which I think? But havnt checked may be wider legged than the standard non swivel as they do not fit x2 side by side underneath table. Nor do they fit underneathat table head but require positioning on an angle. Igot the 120cm seabold and didnt occurr to me to check this issue.re fitting underneath table when ordering. But it looks fine but does stop the chairs fitting flush under table so takes up more space. Ihave thought I could exchange for next size up the 140cm but have decided against. Maybe I will regret this in future but for now I am pleased with the aesthetics. It was about a week later(as not feeling like want to check exact dates) when the first x2 of 4 chairs arrived. The chairs are lovely and the swivel action great allowing to get from table without needing push chair backwards...does just what I intended them to do. However...one of the chairs had a piece of metal protruding through the back of seat/backrest. It was like a screw but wasnt a screw? Like a pin of some sort with screw dimensions. I thought that if I could 'trim' it with wire cutters that would solve the issue but unfortunately didnt and remained with a whilst now smaller piece was still protruding. I t was very sharp and an injury risk. Idid in fact pluck a jumper and cut my finger but nothing requiring anything other than home treatment.
Now for some positive...the after sales customer service was excellent and following my uploading images to email the matter was dealt with promptly.
I would have no hesitation of buying from clipop again and would recommend this company and have done to family/friends. I am very pleased with the table and chairs.

25 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas

My product was damaged

My product was damaged, i have been trying to contact this firm for a replacement!

27 de novembro de 2025
logotipo da CLIPOP

Resposta da CLIPOP

Dear Roseanna Kelly,

Thank you for sharing your experience. We are truly sorry to hear that your product arrived damaged and for the frustration this has caused.

We would like to clarify that we have not received any previous messages from you, which suggests there may have been a technical issue. Please rest assured that we are committed to resolving this quickly.

In order for me to best assist you, could you please send us some clear images of the damaged item and box? We appreciate your cooperation in providing the necessary information and we will make sure to address this issue as quickly as possible.

We sincerely apologise for the inconvenience and appreciate your patience while we put this right.

Best regards.

CLIPOP Customer Service.

Avaliado com 1 de um total de 5 estrelas

Product arrived without fixings

Product arrived without fixings. Incorrect replacements sent twice and I’m still unable to use the chair. Disappointing

20 de novembro de 2025
logotipo da CLIPOP

Resposta da CLIPOP

Dear Gavin Baecke,

Thank you for taking the time to share your experience.
We sincerely apologise to learn that your chair arrived without the necessary fixing components, and that both replacement parts subsequently dispatched were incorrect. We fully understand the frustration and disappointment this has caused, particularly as these issues rendered the product entirely unusable.

We once again offer our deepest apologies for the inconvenience caused. This falls far short of the service standards and quality we strive to deliver, and we deeply regret that despite multiple attempts, we have been unable to resolve your concerns.

Rest assured, we are fully committed to rectifying this matter. Whether through a replacement shipment or a refund, we will ensure the issue is properly addressed.

Thank you once again for your patience and feedback. We pledge to resolve this matter satisfactorily and restore your confidence in our service.

Best regards.

CLIPOP Customer Service.

Avaliado com 1 de um total de 5 estrelas

Avoid….. poor service and damaged items

All 8 items arrived poorly packaged resulting in all items being damaged. We paid extra for shipping protect but was only offered £100 to keep the items. We don’t want the items they are damaged. We spent nearly £500 and would like these collected and replaced or a full refund. You response times are too slow and we get 1 or 2 replies a week. Unacceptable. We have raised this with our bank to reclaim the money

24 de novembro de 2025
logotipo da CLIPOP

Resposta da CLIPOP

Dear Lee Maclean,

Thank you for sharing your experience with us. We are deeply sorry that your order arrived damaged and that our service fell short of your expectations. We fully understand how upsetting this must be, especially after paying for shipping protection and investing nearly £500 in your purchase.

Your feedback is very important to us, and we want to assure you that your case is being treated with the highest priority. While our initial offer was based on standard policy, we recognise that the extent of the damage requires a more appropriate resolution. We are now reassessing this and will provide you with updated options—either a full replacement or a refund.

Please also note that our standard response time is within 2 working days. We sincerely regret that you experienced slower replies and will work to ensure you receive timely communication moving forward.

We truly value your patience and trust, and we are committed to making this right for you. Thank you again for bringing this to our attention—we will be in touch shortly via email with the next steps.

Best regards.

CLIPOP Customer Service.

Avaliado com 4 de um total de 5 estrelas

Good Customer Service

Ordered some chairs which came quickly and well packaged. Unfortunately they weren’t quite what I wanted but spoke to customer services and returning for a refund was fairly straightforward.

3 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas

Easy shopping experience

Easy shopping experience, dining chairs arrived in perfect time. Easy to assemble the legs to the chairs. Incredibly happy and wouldn’t hesitate to order from this company again.

17 de novembro de 2025

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