Cloggs Avaliações 187

This company is horrible. First, it all started with a delayed response on shipping once I placed the order. In fact, I had to email customer service after almost a week before I got notification my order had finally shipped. I ordered a pair of shoes for my son. He wears a 10.5 in EVERY shoe he owns. These shoes were a half size too small. When I requested a return, they stated they could not return sale items. Yes, it was in the fine print of their policy once I searched thru the website but perhaps, they should have noted their sizes ran small in U.S. sizes. The shoes were utterly useless. I will also note the shoes had a horrible chemical smell as well. There are plenty of good places to buy shoes and avoid this nightmare of customer service.

If I could them zero stars...I definitely would. I placed my initial order on 9/8/24 and was excited to receive a tracking number the verify next day which mind you has NEVER been picked up by USPS...it remains waiting in Illinois. I received a second foreign tracking number on the 19th of September which took until the 28th of September to arrive in the US...today is the 11th of October and I still DO NOT have the items I ordered nor do I have a valid tracking number or any clue when they might arrive...they have been traveling through the USPS system for two weeks...now I know the post office is not always the best but if this tracking number is in fact mine I shouldn't still be waiting for USPS to deliver it two weeks later. Maddy J is useless as she just responds occasionally with canned responses that include a tracking number that I already have that clearly is going nowhere...I have disputed with my card company and if you've ordered I suggest you do the same. It remains to be seem over a month later if I will ever the items they so quickly charged me for but I wouldn't recommend this company to my worst enemy.

They basically steal your money. The advertisement it's made with BIRKENSTOCK pictures and others similars brand with high end quality. When I got my delivery I just realized the product quality is mainly cardboard.
DON'T trust their customers service.

One of the worst companies I’ve had to deal with. The customer service communication takes ~ 1 week to get a response. In addition, the company refused to share information on how long it will take to receive your package. I’m going on my 4th week and the package only has to travel ~300 miles from their original location. 0/10 would recommend and buyer beware.