Closomat Avaliações 858

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolut... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Reported an issue with our toilet leaking. Engineer came out and said the toilet wasn't secure to the ground and he couldn't fix this. Contacted landlords, sent out maintenence guy, secured toilet to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good morning, I think I had four attempts to schedule my appointment; it was canceled several times, but when the engineer came, the job was done professionally and quickly... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

John did the Annual Service of my Palma Vita toilet to a high standard as usual, which he has done for many years now, which has kept it working well for the 10 years I've used it. The call to say he... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Equipamentos para Deficientes

Escrito pela empresa

At Closomat, we strive to make life easier for people, regardless of the challenges they face in their intimate toileting needs. We are trusted by families and carers, by installers, by distributors and by medical and clinical professionals who choose us to help make a difference to the lives of the people who use our toilets, both in the home and away from it. Our products are flexible and customisable, and are designed to meet the needs of the individual both now and in the future.

Closomat helps people live their best lives

Escrito pela empresa

Closomat enables people to deal with their intimate toileting needs with as much style, independence, dignity and control as possible.
We believe that everyone deserves independence and dignity in the bathroom, which is why we are absolutely committed to continuous improvement in developing the most effective products. And why we are here to promote the many benefits of wash & dry toilets to a wider audience.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

858 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Everything gteat

4 de maio de 2026
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Resposta da Closomat

This is very good to know. Thank you so much for taking the time to share your thoughts. We really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Good communication.

Good communication.
Came when expected. Pleasant and helpful engineer.

21 de março de 2026
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Resposta da Closomat

We are pleased to hear that you felt the visit was helpful, and really appreciate the feedback. Thank you so much.

Avaliado com 5 de um total de 5 estrelas

Lovely company to deal with

Lovely company to deal with. I couldn’t be without my Closomat. The annual maintenance visit is a massive reassurance. The engineers are excellent.

24 de março de 2026
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Resposta da Closomat

Thank you for your kind feedback. We’re delighted to hear that you’ve had such a positive experience and that your annual maintenance visits provide peace of mind. It’s also wonderful to know that our engineers have continued to deliver an excellent service. We truly appreciate your continued support and thank you for taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Really efficient operatives

Really efficient operatives, clean and quick set up

5 de fevereiro de 2026
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Resposta da Closomat

Thanks so much for letting us know. We really appreciate you taking time to share your positive experience.

Avaliado com 5 de um total de 5 estrelas

Highly recommend clsomat toilet

I cannot recommend clsomat highly enough. As a disabled person, this toilet has genuinely helped me regain my independence and confidence in everyday life. It is easy to use, reliable, and has made such a positive difference to my comfort and dignity. The quality and thought put into the design are excellent, and it has improved my day-to-day routine more than I expected. I’m extremely grateful for the support and freedom it has given me.

7 de maio de 2026
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Resposta da Closomat

Thank you for taking the time to leave such thoughtful feedback. We are incredibly pleased to hear the positive impact your Closomat toilet has had on your daily life. Helping people maintain independence and dignity is at the heart of what we aim to achieve, so your comments mean a great deal to us.
Thank you again.

Avaliado com 5 de um total de 5 estrelas

Very polite and friendly engineer

Very polite and friendly engineer, serviced my toilet and left everything as it should be.

27 de março de 2026
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Resposta da Closomat

This is brilliant to hear. We are very proud of our wonderful team of engineers, and we'll be very happy to pass on your lovely feedback. Thank you for taking the time to share.

Avaliado com 5 de um total de 5 estrelas

The engineerc couldn’t help me

The engineer couldn’t help me as a Ot has to scansion a replacement toilet seat a big John and the Birmingham city council have to scansion it

22 de abril de 2026
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Resposta da Closomat

Thank you for your feedback. Sorry that you are having issues with your toilet seat - please let us know if we assist further, 0161 969 1199.

Avaliado com 5 de um total de 5 estrelas

Friendly and efficient staff and…

Friendly and efficient staff and explained what he was doing and why

17 de março de 2026
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Resposta da Closomat

We are very pleased to hear you had such a positive experience. Thank you so much for sharing your feedback.

Avaliado com 4 de um total de 5 estrelas

A nice friendly quick installation

A nice friendly quick installation. Arrived on time and left everywhere clean and tidy after explaining how to use.

8 de janeiro de 2026
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Resposta da Closomat

This is brilliant to know, thank you so much for taking the time to share your experience with us.

Avaliado com 5 de um total de 5 estrelas

My precious independance.

Good morning,
I think I had four attempts to schedule my appointment; it was canceled several times, but when the engineer came, the job was done professionally and quickly, and nothing was too much trouble for him. Having a Closomat toilet gave me the independence that I craved for. I am a big guy, I stay in assisted living following a stroke,and this gave me my own time, without the need for carers. Thank you.

1 de agosto de 2025
logotipo da Closomat

Resposta da Closomat

Thank you for sharing your experience with us. We apologise for any inconvenience caused by the appointment rescheduling, but we’re very pleased to hear you had a very positive experience during the service. It means a great deal to know that your Closomat toilet has helped give you greater independence and privacy. Supporting our customers to live more comfortably and confidently is exactly why we do what we do. Thank you again for your kind words and for placing your trust in Closomat.

Avaliado com 5 de um total de 5 estrelas

Very good service

Very good service

7 de maio de 2026
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Resposta da Closomat

This is great to know, thank you for taking the time to leave a 5 star review. We really appreciate it.

Avaliado com 5 de um total de 5 estrelas

High standard

Engineer was courteous, efficient and respectful of privacy and carried out work to a high standard.

2 de abril de 2026
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Resposta da Closomat

Our engineers understand the importance of our servicing and take great pride in what they do, so it's really nice to hear that your experience reflects this. Thank you for taking time to share your feedback. We really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Engineers Excellent staff are very…

Engineers Excellent staff are very polite and friendly.

7 de janeiro de 2026
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Resposta da Closomat

Thank you so much for taking the time to share your experience. We will be sure to pass on your kind words.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, always on time highly recommend.

7 de maio de 2026
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Resposta da Closomat

Thank you for taking the time to share your review. We are very grateful for your recommendation, it means a lot.

Avaliado com 5 de um total de 5 estrelas

Andy doing a great job

Andy, local engineer, is very easy going and efficient. Does the job quickly, in a friendly way and nothing is too much trouble

5 de fevereiro de 2026
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Resposta da Closomat

Thank you so much for sharing your experience. We are very proud of our team of engineers, and we will be sure to pass on your kind words.

Avaliado com 2 de um total de 5 estrelas

Reported an issue with our toilet…

Reported an issue with our toilet leaking. Engineer came out and said the toilet wasn't secure to the ground and he couldn't fix this. Contacted landlords, sent out maintenence guy, secured toilet to the ground, but couldn't fix the leak as it was part of the closomat water connections, which could have been fixed by the closomat engineer initially, so would get this raised with closomat. So months later, still no further contact from closomat, and the toilet is still leaking.

31 de março de 2026
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Resposta da Closomat

Thank you for feeding this back and sorry for the trouble you have experienced.
Our colleagues will be in touch ASAP to discuss how best to proceed.

Avaliado com 3 de um total de 5 estrelas

All we do is say to the council what is…

All we do,is say to the council what is wrong. Thinking they would forward problems straight to yourselves. They say bad publicity is still publicity. I’d rather not write what’s wrong on here.

7 de maio de 2026
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Resposta da Closomat

Thank you for the feedback.

Avaliado com 5 de um total de 5 estrelas

The toilet is excellent and the service…

The toilet is excellent and the service from staff has also been excellent. The process from the start has been smooth and the toilet has exceeded our expectations.

7 de maio de 2026
logotipo da Closomat

Resposta da Closomat

Thank you so much for your kind words. We are delighted to hear that everything is going well and really appreciate you taking time to let us know.

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