Closomat Avaliações 862

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Exceptional and outstanding toilet, I've had a closomat toilet fitted in my home for a while now due to my disability and I have to admit it was one of the best decisions that I have made, you don... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolut... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good morning, I think I had four attempts to schedule my appointment; it was canceled several times, but when the engineer came, the job was done professionally and quickly... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

John did the Annual Service of my Palma Vita toilet to a high standard as usual, which he has done for many years now, which has kept it working well for the 10 years I've used it. The call to say he... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Equipamentos para Deficientes

Escrito pela empresa

At Closomat, we strive to make life easier for people, regardless of the challenges they face in their intimate toileting needs. We are trusted by families and carers, by installers, by distributors and by medical and clinical professionals who choose us to help make a difference to the lives of the people who use our toilets, both in the home and away from it. Our products are flexible and customisable, and are designed to meet the needs of the individual both now and in the future.

Closomat helps people live their best lives

Escrito pela empresa

Closomat enables people to deal with their intimate toileting needs with as much style, independence, dignity and control as possible.
We believe that everyone deserves independence and dignity in the bathroom, which is why we are absolutely committed to continuous improvement in developing the most effective products. And why we are here to promote the many benefits of wash & dry toilets to a wider audience.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

862 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great company very reliable

Always helpfull when you phone and come out quickly. Any problem you have is sorted. I have been dealing with them for over 15years and never had any complaints.

8 de janeiro de 2026
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Resposta da Closomat

Thank you for your wonderful feedback. We’re delighted to have supported you for over 15 years and appreciate your trust in us. Always here to help whenever you need us.

Avaliado com 3 de um total de 5 estrelas

I am disabled I need help with the…

I am disabled I need help with the toilet whilst this is a good help for wash dry it could be improved on some issues, the initial water is cold then it gets warmer only to go cold again, in summer not so bad in winter not so good ,the dryer needs to be a bit more forceful and warm

17 de dezembro de 2025
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Resposta da Closomat

Thank you for taking the time to provide this feedback.
We are glad that on balance you enjoy the benefits of the Closomat toilet but we understand your comments and they will be passed along.

Avaliado com 5 de um total de 5 estrelas

First Class Service

Arrived in the timescale given, was polite and courteous. Left everything clean and tidy. Always thorough whether its to fix a problem or a routine yearly check.

8 de dezembro de 2025
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Resposta da Closomat

Music to our ears, thank you for taking the time to feedback.

Avaliado com 5 de um total de 5 estrelas

John

John, the service engineer, was friendly, professional, and efficient. Thank you !

10 de novembro de 2025
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Resposta da Closomat

This is great to hear! Thank you for feeding back.

Avaliado com 3 de um total de 5 estrelas

Not very keen

Not very keen

8 de janeiro de 2026
logotipo da Closomat

Resposta da Closomat

Thank you for taking the time to leave your review.
We are sorry that we have not managed to meet your expectations.
I hope you will allow the opportunity to reach out and see if we can help.

Avaliado com 5 de um total de 5 estrelas

Good communication

Good communication, always let me know when they are coming to service my closomat.

Engineer always helpful and always phones if running late or would like to come early.

18 de setembro de 2025
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Resposta da Closomat

Thank you for your feedback. We’re pleased to hear our communication and engineer’s support have made a difference.

Avaliado com 5 de um total de 5 estrelas

They respond quickly

Avery efficient and responsive company

8 de janeiro de 2026
logotipo da Closomat

Resposta da Closomat

Thank you so much for taking the time to share with us. It is much appreciated.

Avaliado com 1 de um total de 5 estrelas

does not dry

8 de janeiro de 2026
logotipo da Closomat

Resposta da Closomat

Thanks for reaching out. We are sorry that your toilet isn't meeting your needs as we pride ourselves on providing the very best solutions for those that need our products.
We will be in touch to discuss your specific issue.

Avaliado com 5 de um total de 5 estrelas

Reliable trustworthy engineer.

Very helpful engineer.

4 de dezembro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you for taking the time to share your experience. We're always pleased to hear such kind words about our staff.

Avaliado com 5 de um total de 5 estrelas

I had a very polite and knowledgeable…

I had a very polite and knowledgeable interaction with the receptionist who was very courteous and nothing was too much trouble

6 de janeiro de 2026
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Resposta da Closomat

Thank you so much for taking the time to share your experience. It is always great to hear how our staff have helped. The team will look forward to supporting you again in future.

Avaliado com 5 de um total de 5 estrelas

Manufactured to a high standard in the uk

Closomat provide a lavatory with a wash and dry facility that is easy to use for those experiencing lowered ability. Easy to operate elbow flushes. Ours was installed by our builders but commissioned afterwards by Closomat to ensure proper safe installation. The pre Sales team were very helpful and gave advice and prices when asked. No pushy sales pitch, just honest advice when needed to a family feeling the effects of recent life changes.

11 de dezembro de 2025
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Resposta da Closomat

Thank you for taking the time to leave such a considered review. We’re glad to hear the installation process went well and that our team could offer clear, practical guidance during an important time for your family.

Avaliado com 1 de um total de 5 estrelas

My loo is in aworst state than before…

My loo is in aworst state than before the engineer came,, the outer casing on the back of the loo and under, aren’t secure.

I can’t remember the exact date because the engineer kept arriving before my carer, despite your office requesting later appointments.

8 de outubro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you for highlighting these points.
It seems we have fallen short of our usual high standards in this occasion and we apologise whole heartedly.
We will be in touch to resolve the issue.

Avaliado com 5 de um total de 5 estrelas

Great system

Great system, and great support. Engineer has been brilliant.

12 de novembro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you for taking the time to share your experience. We're pleased to hear that you're so happy with the service.

Avaliado com 4 de um total de 5 estrelas

Very efficient

Very efficient

8 de janeiro de 2026
logotipo da Closomat

Resposta da Closomat

Thanks so much for taking time to share your experience. It's much appreciated.

Avaliado com 5 de um total de 5 estrelas

Engineer was very professional and…

Engineer was very professional and understanding the problem
And customer service team listen and acted quickly

8 de janeiro de 2026
logotipo da Closomat

Resposta da Closomat

We’re glad to hear the team provided such attentive and supportive service. Thank you for taking the time to share your experience.

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