Closomat Avaliações 862

O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Exceptional and outstanding toilet, I've had a closomat toilet fitted in my home for a while now due to my disability and I have to admit it was one of the best decisions that I have made, you don... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolut... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good morning, I think I had four attempts to schedule my appointment; it was canceled several times, but when the engineer came, the job was done professionally and quickly... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

John did the Annual Service of my Palma Vita toilet to a high standard as usual, which he has done for many years now, which has kept it working well for the 10 years I've used it. The call to say he... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Equipamentos para Deficientes

Escrito pela empresa

At Closomat, we strive to make life easier for people, regardless of the challenges they face in their intimate toileting needs. We are trusted by families and carers, by installers, by distributors and by medical and clinical professionals who choose us to help make a difference to the lives of the people who use our toilets, both in the home and away from it. Our products are flexible and customisable, and are designed to meet the needs of the individual both now and in the future.

Closomat helps people live their best lives

Escrito pela empresa

Closomat enables people to deal with their intimate toileting needs with as much style, independence, dignity and control as possible.
We believe that everyone deserves independence and dignity in the bathroom, which is why we are absolutely committed to continuous improvement in developing the most effective products. And why we are here to promote the many benefits of wash & dry toilets to a wider audience.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

862 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great works

27 de novembro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you for taking the time to share your feedback. It's much appreciated.

Avaliado com 5 de um total de 5 estrelas

Very nice installer checked everything…

Very nice installer checked everything working ok, changed the temperature of the water for me, was very good

11 de dezembro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you for your feedback. We’re pleased to hear the installation was handled with care and that everything was set up to suit your needs. We appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

10 de novembro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you for taking the time to share your experience. We're really pleased to hear this.

Avaliado com 5 de um total de 5 estrelas

We had a Closemat for 30 years until…

We had a Closemat for 30 years until there were no available parts for it so we ordered a new one. It was fitted quickly and efficiently and sits exactly what we want it to do.

18 de novembro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you so much for your feedback. We’re delighted to hear you were supported for so many years and that your new installation was completed smoothly. It’s great to know the replacement is meeting your needs exactly as intended, and we appreciate your continued trust.

Avaliado com 5 de um total de 5 estrelas

Gentlemen who came to check ours

Gentlemen who came to check ours. Was on time. Very polite and extremely helpful.

16 de outubro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you for your feedback. We’re pleased to hear the visit went smoothly and that our engineer provided a helpful and courteous experience. We appreciate you taking the time to share this.

Avaliado com 5 de um total de 5 estrelas

Engineer called to give time he would…

Engineer called to give time he would be arriving. He was clean and professional. After the service of he left the area clean and tidy

20 de novembro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you for taking the time to share your experience. We’re glad the visit was well communicated and carried out to the high standards we pride ourselves on. Your feedback is very much appreciated.

Avaliado com 5 de um total de 5 estrelas

hi,good company,,polite and well…

hi,good company,,polite and well informed staff,,quick and reliable service

8 de dezembro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you so much for your kind words and for taking the time to share. It is much appreciated.

Avaliado com 5 de um total de 5 estrelas

A considerate engineer

The engineer was kind considerate and efficient.

3 de dezembro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you for your kind feedback. We appreciate you taking the time to share your experience and will pass this on to the team.

Avaliado com 5 de um total de 5 estrelas

closeomat yearly check up

the person that came to my house was very friendly and very good at what he did, he took his time and explained everything he was doing to me, in words i under stood.

6 de novembro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you so much for taking the time to leave a review. We’re glad to hear that your yearly service was carried out in the friendly and professional manner that we pride ourselves on. Your feedback is much appreciated.

Avaliado com 3 de um total de 5 estrelas

Excellent toilet/bidet but very…

Excellent toilet/bidet but very expensive for what you get. Disappointed that the seat was not soft close. Add ons like armrests are very expensive at £750 fitted.

22 de dezembro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you for sharing your feedback. We’re delighted to hear that you find the wash/dry functions of the toilet excellent and appreciate its performance. We understand your concerns regarding the cost, as well as the pricing of optional accessories like armrests. Our products are designed to provide long-term reliability and support for independence, which can influence the overall cost. However, we take your comments seriously and will review them as part of our ongoing commitment to improving both value and customer experience. If you’d like to discuss options or need any assistance, please don’t hesitate to reach out to our team.

Avaliado com 5 de um total de 5 estrelas

Great service friendly and explained…

Great service friendly and explained and showed how it works

7 de janeiro de 2026
logotipo da Closomat

Resposta da Closomat

Thank you so much for taking the time to share your experience. We are really pleased to hear you were happy with your service.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service

10 de novembro de 2025
logotipo da Closomat

Resposta da Closomat

Thanks so much for taking the time to leave your review. We are glad to hear you are happy with the service provided.

Avaliado com 5 de um total de 5 estrelas

Notification before arriving was very…

Notification before arriving was very much appreciated. As always The engineer was polite and friendly without being familiar and got on with the service efficiently.
Thank you
Maria Heafford

10 de dezembro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you so much for your kind feedback. We’re pleased to hear that the arrival notification was helpful and that our engineer provided an efficient service. We really appreciate you taking the time to share your experience.

Avaliado com 5 de um total de 5 estrelas

Great friendly staff

Great friendly staff, prompt and efficient service

6 de janeiro de 2026
logotipo da Closomat

Resposta da Closomat

Thank you for taking the time to share this with us. It is much appreciated.

Avaliado com 5 de um total de 5 estrelas

I have a bidet & powered toilet riser

I have a bidet, wash and dry toilet. Which I’ve had for a good while now. Because of further deterioration of my mobility, a powered toilet seat riser, has recently been installed. This has been brilliant. A real game changer for me!
Undoubtedly these two pieces of equipment will enable me to continue to live, relatively independently, for a good while longer than without it.

Thank you closomat!

5 de dezembro de 2025
logotipo da Closomat

Resposta da Closomat

We’re so pleased to hear how much of a difference the toilet lift has made for you and that, alongside your wash and dry toilet, it’s helping you maintain your independence. Feedback like this really highlights why these solutions matter — thank you for taking the time to let us know.

Avaliado com 5 de um total de 5 estrelas

Routine service

Eventually the engineer rang and came a week earlier than stated and at an appropriate time. We had two earlier appointments at inappropriate times which we had to cancel. We asked for times AFTER 11am, but the engineer rang to say he would call at 10.15.
The service was carried out perfectly. Very satisfied with the engineer, but not with those organising the rota.

22 de dezembro de 2025
logotipo da Closomat

Resposta da Closomat

Thank you so much for taking the time to share your experience. We will be sure to share your feedback with our head of service.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais