My original cloud 9 iron stopped working after 18mths. I then contacted the warranty team who were able to organize a replacement product for me. Very happy with the warranty service. I have just sta... Ver mais
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Veja o que dizem as avaliações
I bought my AirShot Pro with bonus Volumisers at a great price. After checking out, I realised I’d forgotten to add the code to receive some free Magical Quick Dry Potion. I contacted Cloud Nine and... Ver mais
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Absolutely love my new straighteners. So light & only need to run hair through once or twice & it’s so straight. I have thick natural curly hair & they do a fantastic job.
A empresa respondeu
Disappointing as the straightener is not effective. My hair is slightly wavy yet my Cloud Nine straightener did not effectively straighten my hair as my GHD did! I had a GHD for over 10yrs and when... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de produtos para cabelo
- também em
- Fornecedor de Produtos de Beleza
- Loja de Eletrônicos
- Loja de Produtos de Beleza
- Serviço de conserto de eletrodomésticos
Sobre CLOUD NINE
Escrito pela empresa
IT’S TIME TO DO RIGHT BY OUR HAIR, RIGHT?
At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.
REVOLUTIONARY
Our radical, revolutionary technology ensures that you never have to compromise on your hair's health and style, no matter what products you use.
SUSTAINABLE
We’ve launched the industry’s first iron recycling scheme and our commitment to sustainability doesn’t stop there.
Whatever your hair type, whatever your look, we’ve created products that get your kind of style, to leave you feeling unstoppable.
CLOUD NINE Guarantee
45 DAY Money Back Guarantee
If for any reason you wish to return a product that you have recently purchased from cloudninehair.com.au, your order is covered by our 45-day money back guarantee.
Informações de contato
4,7
Excelente
3 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
FABULOUS
I recently purchased the hair straightener and it is absolutely FABULOUS! The wide plate makes it so easy, and it straightens with fewer passes over my hair. Hair is straight and so soft and lasts for days. Would buy again!
31 de agosto de 2026
Resposta da CLOUD NINE
Hi Rachel, thank you for your absolutely fabulous 5-star review! We are so happy to hear that the wide plate makes straightening your hair so easy, leaving it soft and that the results are lasting for days. Cloud Nine x
The quick delivery and the quality of…
The quick delivery and the quality of the product
28 de agosto de 2026
Resposta da CLOUD NINE
Hi Debbie, we're so happy to hear that you're pleased with both the quick delivery and the quality of our product. Thank you for your wonderful 5-star review! Cloud Nine x
Such an excellent straightener i am so impressed
Great service, and the most important of all is the product quality and efficiency. Highly recommended.
31 de agosto de 2026
Resposta da CLOUD NINE
Thank you for your fantastic 5* review Roula! We are so happy to hear that you experienced great service and are pleased with the quality and efficiency of our product. We truly appreciate your high recommendation!
Cloud Nine x
Unfortunately this is the worst blow…
Unfortunately this is the worst blow out brush I’ve ever used, I have in the past used cheaper products but this one is terrible.
It dosent heat up at all enough to actually give my hair a nice blow wave so I wouldn’t recommend this product to anyone as I will be returning it.
26 de agosto de 2026
Resposta da CLOUD NINE
We are sorry to hear this feedback about our Hot Air Brush, we can see you have a return created therefore we will be happy to process your refund under our 45 day returns policy.
Cloud Nine x
I watched the tutorial videos and…
I watched the tutorial videos and followed closely. I used a product recommended by my hairdresser that would heat protect, add volume and hold the curl. I found this dryer with attachments difficult to use, for example, it’s easy to accidentally turn it off or change the settings because of where the buttons are located on the handle. It doesn’t wrap smoothly around the wands and requires you to wrap the hair and hold it in place. What annoyed me when I finally finished my hair was that all the curl had immediately dropped out. Also, at times the magnetic attachments came off while I was using them.
31 de agosto de 2026
Resposta da CLOUD NINE
Hi Rhea, thank you for taking the time to share your feedback. We are sorry to hear that you haven't found the Airshot Pro hairdryer and Volumizer attachments easy to use. We appreciate your honest feedback and will take this on board for our future product development. Our Customer Experience team will reach out to you privately to help you further. Cloud Nine x
Great product
Great product. Have used twice now, and I’ll never go back to a cheap straightener again. My order was sent quickly too, which is a massive bonus. The free gift was a nice surprise, and also works fantastically. Very much worth the investment.
31 de agosto de 2026
Resposta da CLOUD NINE
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're loving your new product and that it's been such a worthwhile investment. It's wonderful to know that the quick delivery and the free gift were also appreciated!
Cloud Nine x
The best brush I have ever owned
The best brush I have ever owned! Wish I knew about it earlier. I’m getting a few spare!
31 de agosto de 2026
Resposta da CLOUD NINE
Thank you Natasha for sharing your 5* review. We are so happy to hear how much you love our brush! We appreciate you sharing your positive experience.
Cloud Nine x
5 star experience,the customer service…
5 star experience,the customer service was the best.
9 de setembro de 2026
Avaliação não solicitada
Resposta da CLOUD NINE
Thank you Marikka for sharing your 5* review. We're delighted to hear that our customer service provided you with such a positive experience. Thank you for your kind words.
Cloud Nine x
Trusted well known brand
Webpage was helpful in deciding correct choice for me and purchasing was hassle free.
Very prompt delivery
31 de agosto de 2026
Resposta da CLOUD NINE
Thank you for your fantastic 5-star review! We're so pleased to hear that our webpage helped you make the right choice and that your purchase was hassle-free. We're also delighted that your delivery was very prompt!
Cloud Nine x
Came on time and works great keeps hair…
Came on time and works great keeps hair straight!
25 de agosto de 2026
Resposta da CLOUD NINE
Thank you for your fantastic 5* review Bianca! We are so pleased to hear that your order arrived promptly and that our product works great at keeping your hair straight.
Cloud Nine x
It’s doesn’t even do my hair wave
It’s doesn’t even do my hair wave
Such bad product and not even worth it
I will be returning it :(
I had high hopes
25 de agosto de 2026
Resposta da CLOUD NINE
We are sorry to hear this feedback about our Airshot Pro and Volumizers, we can see you have a return created therefore we will be happy to process your refund under our 45 day returns policy.
Cloud Nine x
Great delivery service
25 de agosto de 2026
Resposta da CLOUD NINE
Thank you Eloise for sharing your 5* review.
Cloud Nine x
The Cloud nine team where great in…
The Cloud nine team where great in helping me fix my order when i ordered the wrong straightener, I couldn't be happier with their communication & helpfulness to their hair straightener & magical potion. They really are as good as they say
25 de agosto de 2026
Resposta da CLOUD NINE
Thank you Alison for sharing your 5* review. We're so happy to hear that our team was able to assist you in fixing your order and that you're delighted with your new straightener and Magical Potion! It's wonderful to know you're enjoying them.
Cloud Nine x
Resposta da CLOUD NINE
Thank you Sandra for sharing your 5* review. We're so happy to hear you enjoyed our fast deliveries! We appreciate your kind words.
Cloud Nine x
Resposta da CLOUD NINE
Hi Katherine, we're so happy to hear that you found it easy to communicate with us and that your delivery was fast! Thank you for your wonderful 5-star review. Cloud Nine x
Resposta da CLOUD NINE
Hi Shontae, this is wonderful to hear! Thank you, Cloud Nine x
Ordered my Cloud Nine straightener…
Ordered my Cloud Nine straightener direct from the company. Delivery was fast. Had a query and emailed customer service; got a reply within 24hours and query was attended to and resolved immediately. Great company to deal with.
27 de agosto de 2026
Resposta da CLOUD NINE
Hi Evie, thank you for sharing your positive experience! We're so glad to hear that your Cloud Nine straightener arrived quickly and that our customer experience team was able to resolve your query efficiently. We appreciate your kind words. Cloud Nine x
Great for my fine hair smells wonderful…
Great for my fine hair smells wonderful super soft I use twice a week great for my Hair and Lifestyle
27 de agosto de 2026
Resposta da CLOUD NINE
Hi Louise, thank you for your wonderful 5-star review! We're so happy to hear that our product is great for your fine hair. It's fantastic that it leaves your hair super soft and fits perfectly into your lifestyle! Cloud NIne x
Easy to use website
Easy to use website , product is great and the delivery was excellent . I received it within 48 hours of ordering and I did so on a weekend
24 de agosto de 2026
Resposta da CLOUD NINE
Hi Deb, thank you for your fantastic 5-star review! We're so happy to hear that you found our website easy to use, love the product, and were impressed with the excellent delivery speed, even on a weekend! Cloud Nine x
I only have to do it once and it…
I only have to do it once and it lasts. Really happy with it
21 de agosto de 2026
Resposta da CLOUD NINE
Hi Vicki, we are so happy to hear that our product is working well for you and provides lasting results. We appreciate your positive feedback! Cloud Nine x
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