Booked a hotel room in Las Vegas through Club 1 in February 2025. Was charged in full for the hotel stay. Checked my email before arriving at the hotel to find out that the website was no longer acces... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I was a little hesitant at first. However, right after booking I received a reservation request & shortly after I received confirmation. I also spoke with the hotel directly to confirm that everything... Ver mais
After reading a mix of reviews, I decided to go ahead and book. I followed the instructions provided and recieved my booking shortly after. Just to confirm, I waited a week and confirmed with the re... Ver mais
It’s all about setting expectations. Didn’t have very good sleep. Beds and pillows weren’t comfortable. The property, rooms and facilities are outdated and have a musky moldy type of odor. Room wa... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Club 1 Hotels is a leading wholesale travel company offering members-only rates that are up to 60% Off at over 1.8 million hotels, car rentals, and activities worldwide. Plus, members have access to exclusive rates on flights, vacation homes, golf tee times, theme parks, tickets, and more. Every member earns 2% or more in loyalty points on every booking that can be used towards future travels. Create a Free Account today and Save!
Informações de contato
166 E Superior St, 60611, Chicago, Estados Unidos
- 312-529-8474
- info@club1hotels.com
- club1hotels.com
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I only trust club one when I am going…
I only trust club one when I am going out of the country or states for my trips. I don't care if I bought the same day. I am guarantee when I arrive that it will be ready to go. It's nothing like having confidence in a company.
Finding Peace of Mind in Travel: Club1Hotels
I've been enjoying the benefits of Club 1 Hotels for quite some time now, and I have to say, it's been a fantastic choice for planning my trips. Navigating their website is a breeze, making it easy to find the perfect accommodations. Their prices are competitive, which is always a plus. But what really stands out is their excellent customer service. They're always available and ready to assist with any booking issues or questions. Without a doubt, I'll be returning to book with them in the future.
The accommodations were excellent.
Club 1 Hotels Good Option
I’ve been using Club 1 Hotels for a bit now, and it’s been a solid choice for booking my trips. The site is easy to navigate, which helps a lot when you’re trying to sort out where to stay. Their prices are competitive, which is always a plus. What I appreciate most is their customer service; they’re there when you need them, ready to help with any booking issues or questions.
An incredible deal
Wow - I had found a Tesla car for 3 weeks for only around £700 for the whole period - and no electricity charge added. Actually less than £700 as it was paid with a discounted Club1 voucher.
Now reduced the stars as they landed up as a Ponzi scheme. Too god to be true.
Last minute deal
I recently booked my NY hotel and car rental. I search all the travel sites for the best offers. In the end Club One was the only real and trusted option. It was the only site with the availability and price was more than reasonable for a last minute decision.
Club 1 Hotels provides great values and…
Club 1 Hotels provides great values and a smooth booking experience. Their gift cards are an exceptional value and easy to keep track of in the user's account. I always check them first when planning a trip!
Stay away
I made a reservation and selected to use my available points to reduce the cost. However, after checkout my credit card was charged the full amount. So I immediately canceled that reservation as it was fully refundable and made a second reservation using my points. Again, my credit card was charged the full amount. This wasn't user error as we had just made a booking under my husband's account using points without issue. So I reached out to customer service and asked them to fix it, to take my points and refund the amount to my credit card. They said the did this. However, they somehow attached it to the first reservation, which was already canceled and fully refundable in the first place. This was over a month ago. For weeks I have been reaching out to customer service and never get a reply to emails or online support message requests. I have tried calling but can never actually talk to someone. One time I got someone to respond to the text message option. This person was snide about the amount I was due and assured me it would be handled in 48 hours. That was 11 days ago. However, I still haven't received the refund and no one will respond to further messages.
club one is great
i was so happy to find club one we stayed in CDA around Christmas time and were pleasantly surprised on value and cleanliness. easy check in
Fantastic reward opportunities and…
Fantastic reward opportunities and great Ui.
Great way to find nicer hotels at a…
Great way to find nicer hotels at a better price! I love the options.
Been really enjoying Club1
Been really enjoying Club1. I've been racking up points for a couple years now, and the deals are great!
Surprised about how great and fast…
Surprised about how great and fast customer service reply, that's not often that happens anymore. 👍
Room was great nice lots of room…
Room was great nice lots of room breakfast was good my only problem is they didnt tell me the pool would be closed
Hidden Gem
Very high value product and website offering top hotels for unbeatable price. I'm a loyal customer since this site launched and enjoy it a lot.
I'm so glad I found Club 1 Hotels
I'm so glad I found Club 1 Hotels! I have been booking through them for 3 years now and have never had a problem. They offer excellent discounts and have a variety of options. I even save when I book last minute! I will continue to do all my bookings through Club 1 because the savings are
amazing! Also, customer service is excellent!
Great discounts at all types of hotels
Club1 has been a great service for booking all types of hotels, including major chains, at discounted rates. Of the many bookings, I’ve only encountered one scenario where the hotel I booked did not have my reservation and ended up being sold out. When i contacted customer support Club1 worked to remedy the situation quickly and found a comparable hotel nearby. Only suggestion for improvement is their booking platform - it’s a little clunky from a UI experience but that’s about it!
good and amazing
Always a great experience with Club 1…
Always a great experience with Club 1 Hotels
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